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House Attendant

AC Hotel San Juan Condado San Juan

San Juan

Today

Full time Custodial Services Customer Service Guest Services

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Job Description

Join a newly built hotel in vibrant Condado where your day-to-day work directly supports guest comfort. Located just steps from the Condado district and the clear waters of its famed beach, AC Hotel San Juan Condado features 233 rooms and suites with ocean views, plus a sprawling rooftop bar and pool with unique programming. As a House Attendant, you will help maintain a clean, welcoming environment across assigned areas, equipment, and guestrooms.

What you’ll do

The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. The role also includes delivering items to guestrooms, handling luggage assistance requests, managing Lost and Found items, and supporting overall guest satisfaction. You will also assist with and understand emergency procedures as needed.

Buff marble floors daily according to hotel standards.
Shampoo carpets in public areas according to hotel standards.
Shampoo furniture as needed.
Deliver items to guestrooms, including express checkout and newspapers (property specific).
Handle luggage assistance requests in a friendly, efficient, and courteous manner.
Process Lost and Found items according to hotel standards.
Clean guestrooms as needed.
Have knowledge of and assist with emergency procedures.
Maintain hotel equipment in proper working order.
Maintain proper storage of hotel equipment.
Complete special projects assigned by the Housekeeping Manager.
Ensure overall guest satisfaction.

What we’re looking for

High school diploma or equivalent; and/or experience in a hotel or related field preferred.
Ability to exert up to 100 pounds occasionally, and/or 50 pounds frequently, and/or up to 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
Ability to stand during the entire shift.
Ability to communicate effectively both verbally and in writing with employees and guests in an attentive, friendly, courteous, and service-oriented manner.

Benefits

Medical, dental, vision, and life insurance
Short-term and long-term disability insurance
401(k) Retirement Plan with employer matching contributions
Paid holidays
Paid vacation
Paid sick leave (provided in accordance with applicable law)
Employee assistance program (EAP)
Educational opportunities / Tuition reimbursement
Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
Additional paid time off details may vary by work location (Washington, Colorado, and California)
Please note: The benefits described above do not apply to part-time positions. For associates covered by a Collective Bargaining Agreement (CBA), eligibility and terms are governed by the applicable CBA and plan documents.

Location: San Juan, PR (onsite)

Posting date: Posted October 9, 2026 and will remain open for at least 75 days.

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