HotelJobs.io - Jobs in the hospitality industry.

Latest Jobs

Today

Room Attendant - Executive & Admin

Hard Rock Hotel New York New York, NY

New York, NY

Today

$2 - $50/hr Full time Customer Service Hospitality Hotel

Apply Now

Job Description

At Hard Rock Hotel New York, the Extra Room Attendant role keeps every guest space clean, comfortable, and ready for arrival. From occupied rooms to checked-out suites, you will handle detailed room servicing, turndown sequence refreshes, and timely follow-through based on priority sheets and guest needs, all while supporting a safe, professional environment onsite in New York, NY.

This position includes cleaning and replenishing guest rooms, answering the designated pager promptly, and coordinating the flow of housekeeping tasks so rooms are prepared efficiently and to standard. You will also help maintain guest comfort by delivering requested items, refreshing in-room details, and reporting issues quickly to the Floor Manager and Office coordinator.

Key Responsibilities

Clean rooms according to the assignment sheet priority, and update the assignment sheet during the shift.
Turn down rooms based on assignment sheet priority, updating the assignment sheet during the shift and/or upon request.
Service late departure rooms first, and handle requested rooms promptly as directed by the Floor Manager and Office coordinator.
Answer the designated pager device promptly.
Refresh guest rooms by performing turndown sequence tasks, including turning down the bed, emptying trash, refreshing ice buckets and glasses, replenishing linen and towels, cleaning bathrooms, replacing amenities, adjusting drapes and lighting, and placing bathrobes and slippers.
Stock caddies and carts with required cleaning supplies, linens, amenities, and equipment.
Strip rooms and complete high dust tasks, including vents.
In stayover rooms, make the sofabed, rollaway bed, or crib as required for requests.
Stock and replenish complimentary water for guests.
Self-inspect rooms and ensure all equipment is in working order and amenities are free of damage.
Place HotSos orders for damaged, broken, or non-functioning items.
Use correct cleaning chemicals and microfiber cloths for designated surfaces according to company standards.
Remove in-room dining trays/tables from guest rooms and corridors.
Ensure vacuum cleaners are cleaned daily.
Unload and store unused items from caddies/carts and store caddies/carts correctly.
Maintain awareness of guests in corridors, greet guests in passing using names when known, move carts to allow guests to pass, and turn off vacuum cleaners when guests are present.
Enter guest rooms following procedures, including respecting Do Not Disturb rooms.
Clean guest rooms according to the full room cleaning sequence when required, including beds, furniture, floors, fixtures, closets, and bathrooms.
Deep clean guest rooms according to schedule.
Deliver and remove cribs and rollaway beds.
Clean and replenish Lavazza coffee machines in guest rooms.
Remove and replace dirty glasses from rooms as needed.
Inform your manager and log immediately of any lost property items found.
Understand DND, late service, and refuse service procedures and report to the Floor Manager and Office coordinator.
Report any damages or maintenance issues immediately.
Liaise with the houseman regarding linen and equipment needed in the pantry and bring reject or abused linen to the floor manager.
Report guest requests for preferences to the Floor Manager.
Check just before end of shift for rooms requesting services.
Maintain cart cleanliness at all times and keep housekeeping closets clean before finishing the shift.
Maintain positive, professional communication with staff and provide recognition to others, including co-workers, supervisors, managers, and directors.
Participate in meetings to learn about global programs, new products, and procedures, and to discuss opportunities, special events, and related activities.
Ensure a healthy and safe work environment for co-workers and guests.
Be knowledgeable of property facilities, services, hours of operation, in-house events, conferences, and amenities to assist guests proactively.
Promote property outlets to guests and assist guests with finding locations in the property when possible by escorting or providing clear directions.
Resolve guest complaints using property procedures and listen to feedback from guests, employees, and managers to improve personal and property performance.
Work as a team to complete required activities that support delivering Amplified Service.
Participate in Sound Check meetings on each shift and offer a warm greeting and smile to all.
Know and practice Hard Rock’s mission, values, mottos, culture, and spirit, and take initiative to offer assistance throughout the property.
Operate ethically to protect the Hard Rock brand and utilize programs designed to Save the Planet.
Perform duties in accordance with company standards, policies, and guidelines, and applicable laws and regulations.
Complete additional duties as requested by department managers and coordinate operations with other departments as needed.
Communicate with supervisors and managers to ensure assigned duties are completed to standard.
Review and develop guest history records to enhance personalized service for repeat guests and report to your Floor Manager or office coordinator.
Maintain confidentiality of guest, employee, and company information.

Requirements

Secondary school degree preferred and/or previous work experience in service for at least 1 year.
Ability to comprehend and use basic language (written or spoken) to communicate information and ideas.
Ability to read, comprehend, and write simple instructions, short correspondence, and memos.
Ability to perform numerical operations using basic counting, adding, subtracting, multiplying, or dividing.
Ability to effectively deal with internal and external customers and staff, including situations requiring patience, tact, and diplomacy.
Fluency in English; additional languages preferred.
Ability to move throughout the business (standing, walking, kneeling, bending) for extended periods.
Ability to make repeating arm, hand, and wrist movements.
Ability to express or exchange ideas verbally and perceive sound by ear.
Ability to obtain impressions through the eyes.
Manual dexterity and hand-eye coordination, including ability to work with hands above shoulders.
Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds / 25 kilograms.
Ability to turn or twist body parts in a circular motion.
Ability to tolerate exposure to heat, cold, chemicals, and loud or noisy environments.
Understanding of lifestyle hotel products and guest services.
Ability to work evenings, weekends, and holidays as needed.

Location and Pay Range

Location: New York, NY (onsite)
Pay range: USD 2 - 50 per hourly

Benefits

Comprehensive benefits package
Health and well-being for team members and their families
Benefits may vary with employment status
Work-life balance
See the full list of Team Member Benefits at www.gotoworkhappy.com/benefits

View full job page →

Today

Housekeeping Houseperson

Renaissance Allentown Hotel Allentown, PA

Allentown, PA

Today

Full time Custodial Services Hospitality Hotel

Apply Now

Job Description

Support a clean, welcoming hotel environment and help guests feel comfortable from the moment they enter. At the Renaissance Allentown Hotel in Allentown, PA (onsite), this Housekeeping Houseperson role strengthens the Housekeeping Department by keeping public spaces fresh and organized, assisting the team as needed, and helping maintain consistent hotel cleanliness standards.

What you’ll do

Maintain cleanliness in hotel hallways, stairwells, elevators, and other public areas.
Clean and maintain lobby areas, public restrooms, and common spaces.
Assist room attendants by delivering clean linens, towels, and guest supplies.
Collect and remove soiled linens and trash from guest floors.
Stock and organize housekeeping closets and supply areas to keep operations running smoothly.
Vacuum carpets, mop floors, dust, and complete general cleaning duties.
Deliver rollaway beds, cribs, and other guest-requested items.
Assist with moving furniture and equipment as needed.
Report maintenance issues and safety concerns to management.
Respond promptly to guest requests and support the housekeeping team as needed.
Perform other duties as assigned.

What you bring

Previous hotel or housekeeping experience preferred.
Strong attention to detail and a commitment to cleanliness standards.
Ability to work independently and as part of a team.
Dependable, punctual, and hardworking work style.
Ability to lift, push, pull, bend, and stand for extended periods.
Good communication and customer service skills.
Ability to work a flexible schedule, including weekends and holidays.

Benefits at a glance

Medical, dental and vision insurance
Sick Days
Vacation Pay
Matching 401K
Holiday Pay
Marriott Discount on hotel stays and dining
TPG Hotel Discounts
Free Garage Parking
Free Gym Membership

View full job page →

Today

Guest Room Attendant

Renaissance Columbus Downtown Hotel Columbus, OH

Columbus, OH

Today

$16 - $16/hr Full time Customer Service Guest Rooms Attendant Hospitality

Apply Now

Job Description

Work onsite at Renaissance Columbus Downtown Hotel in Columbus, OH as a Guest Room Attendant focused on clean rooms, fast responses, and brand-standard service.

Responsibilities

Clean guest rooms to ensure a consistently high standard
Respond to guest requests as part of the hotel’s efforts to deliver outstanding guest service and support financial profitability
Complete assigned tasks with a focus on quality and brand standards to help create a memorable guest experience

Requirements

Previous experience in a similar hotel position is a plus
Strong attention to detail
Respect for the importance of impeccably clean guest rooms and stocked supplies
Comfort with physical work
Demonstrated organization and time management skills
Flexibility to work a variety of different days and weekends

Benefits

Highly competitive wages (USD 16 - 16 per hour)
An exceptional benefit plan for eligible associates and family members
401K matching program for eligible associates
Free Associate Bus Passes
Free Associate Meal
Free Associate Parking
Hotel room discounts at Marriott Brand properties worldwide and with Crescent managed properties in North America for you and your family members

View full job page →

Today

Houskeeper

Hilton Garden Inn Hotel Bartlesville, OK

Bartlesville, OK

Today

$11 - $12/hr Full time Hospitality Hotel Hotel Housekeeper

Apply Now

Job Description

Hilton Garden Inn Hotel in Bartlesville, OK is hiring a Houskeeper onsite to support cleanliness, guest satisfaction, and facility readiness.

Responsibilities

Clean and tidy all areas to required cleanliness standards within established time limits
Provide excellent customer service throughout daily tasks
Support a kind, enjoyable work environment
Maintain cleaning and related equipment in good working condition
Report shortages, damages, and any security issues
Handle reasonable guest complaints and requests, and notify others when escalation is required
Check stocking levels for all consumables and restock as needed

Requirements

Proven working experience in a relevant housekeeping or related role
Ability to work independently and stay self-motivated
Customer service orientation and willingness to support guest needs
Strong prioritization and time management skills
Professional conduct, with speed plus attention to detail

Schedule and Employment Type

Full-time and part-time job types available
Flexible schedule offered
In person work location (onsite)

Pay

$11.00 - $12.00 per hour
Pay is negotiable based on experience

Benefits

401(k)
Dental insurance
Health insurance
Vision insurance
Paid time off
Employee discount

View full job page →

Today

Front Desk Manager

Crowne Plaza Hotel Fort Lauderdale, FL

Fort Lauderdale, FL

Today

$40k+/yr Full time Manager Customer Service Front Desk

Apply Now

Job Description

The Front Desk Manager at Crowne Plaza Hotel in Fort Lauderdale, FL (onsite) manages day-to-day front desk operations while supporting consistent, guest-focused service. The position also supports night audit activities and adherence to hotel emergency procedures, using property management systems including OPERA.

Role Overview

This role oversees daily front desk operations and contributes to a service environment where guests receive attentive and consistent support. The Front Desk Manager uses property management systems (PMS), including OPERA, and assists with night audit processes and hotel emergency procedures.

Key Responsibilities

Coordinate daily front desk activities and support front desk staff in delivering responsive customer service.
Use PMS tools, including OPERA, to manage front desk operations and maintain guest information.
Oversee or support night audit procedures and help maintain accurate records.
Follow hotel emergency procedures and guide the front desk team in responding appropriately.

Required Qualifications

Customer service skills with the ability to support a guest-focused front desk.
Familiarity with property management systems (PMS); OPERA experience is relevant.
Knowledge of night audit procedures and hotel emergency procedures.
IHG brand experience is preferred.

Technologies

OPERA
Property management systems (PMS)

Your Impact

Through clear coordination and attentive front desk service, this position helps guests feel welcomed and supported throughout their stay.

Compensation

$40,000.00 per year

Benefits

401(k)
Dental insurance
Employee discount
Flexible schedule
Free parking
Health insurance
Paid time off
Vision insurance

Work Location

In person

View full job page →

Today

Breakfast Attendant

DoubleTree by Hilton Hotel Racine Harbourwalk Racine, WI

Racine, WI

Today

$15+/hr Full time Breakfast Server Customer Service Food and Beverage

Apply Now

Job Description

DoubleTree by Hilton Hotel Racine Harbourwalk is seeking a Breakfast Attendant to oversee the breakfast service and support a high-quality dining experience for guests. This onsite role in Racine, WI focuses on preparing and replenishing breakfast items, maintaining clean and sanitary areas, and following food safety and health regulations.

Key Responsibilities

Oversee the breakfast service to support a quality dining experience with strong guest satisfaction and high food quality and service standards.
Prepare food and beverage for the breakfast function and create and maintain a pleasant presentation for breakfast.
Prepare breakfast food and beverage items and set out all hot and cold foods in line with food safety regulations.
Replenish food and beverage items throughout the meal period, ensuring items remain fully stocked even up to the last minute the service is open.
Ensure foods are kept at safe temperatures and that tables are bussed, cleaned, and properly maintained while breakfast and happy hour are open.
Vacuum the dining area and keep the breakfast area clean, including storing food and removing trash as needed.
Receive and unpack vendor items on arrival, date items upon receipt, and pack according to safety standards using FIFO (First in first out).
Greet guests as they arrive for breakfast and assist with service if required, including replenishing coffee as time permits.
Build rapport with guests, resolve issues when able, and report complaints or concerns immediately to management for resolution.
Pass along sales leads and guest issues on a daily basis to management based on guest discussions.
Practice cost-effective approaches to improve breakfast appeal.
Assist the department with safety equipment and emergency procedures to support the safety of guests and employees.
Maintain a friendly, cheerful, and courteous manner at all times.
Maintain inventory of needed supplies and keep items at par level, including timely put-away according to brand food standards.
Comply with standards in the brand’s food sanitation checklist and ensure breakfast meets all brand and local health regulations.
Complete monthly food audits.
Be familiar with hotel facilities, including their location and hours.
Take trash out to the dumpster as needed and perform other duties as assigned, requested, or deemed necessary by management.

Requirements

Be dependable and prompt, arriving on time and ready to work in a clean uniform and nametag.
Follow all food safety regulations and ensure foods are kept at safe temperatures.
Practice FIFO (First in first out) when packing items according to safety standards.
Comply with standards outlined in the brand’s food sanitation checklist.
Ensure breakfast meets all brand and local health regulations.
Maintain a friendly, cheerful, and courteous manner at all times.

Work Location and Compensation

This position is onsite in Racine, WI at DoubleTree by Hilton Hotel Racine Harbourwalk. Pay is USD 15 per hourly.

View full job page →

Today

Room Attendant

Best Western Grant Park Hotel Chicago, IL

Chicago, IL

Today

$21+/hr Full time Customer Service Guest Relations Hospitality

Apply Now

Job Description

Clean, comfortable rooms and shared spaces start with the people who care for them. Best Western Grant Park Hotel in Chicago, IL is hiring a Room Attendant to help ensure guests enjoy a safe, sanitary stay while hotel operations run smoothly. This is an onsite role with a competitive hourly rate of USD 21 per hour.

Why this role at Best Western Grant Park Hotel

Join a team that supports a healthy work-life rhythm with paid sick time, personal days, vacation, and holidays. You’ll also have access to medical, dental, and vision coverage, commuter benefits to help with transportation, and a competitive 401(k) with company match.

Responsibilities

In this position, you will clean and prepare guest rooms and public areas according to established standards, supporting guest satisfaction and helping maximize revenues.

Maintain hotel rooms and the building to help ensure a safe and clean experience for guests, associates, and vendors.
Set up and maintain a cleaning cart with supplies, keeping carts and storerooms clean and orderly to improve efficiency.
Clean and wipe windows, doors, walls, closets, and fixtures in rooms, public areas, and hallways.
Wash shower walls and tubs, clean toilets and stall walls, wipe exposed pipes, and clean mirrors, sinks, and walls for sanitary restrooms.
Replace towels, soaps, and room amenities, and restock literature as needed when items are missing, soiled, or torn.
Wash hard floor areas by hand (such as linoleum and tile) to remove dirt and soiled areas.
Dust and polish furniture, fixtures, and wall hangings.
Strip beds of all linens and remake with fresh linens.
Check closets for cleanliness, wipe closet door/handle and overhead shelves, and restock supplies such as hangers, extra blankets, and extra pillows.
Vacuum rooms, public areas, and hallways.
Inspect door and window locks; immediately alert management to any unsecured or unsafe situation.
Check lights and remotes to ensure they are in working order.
Maintain a friendly, cheerful, and courteous demeanor at all times.
Perform other duties as assigned.

Requirements

Basic knowledge of general cleaning principles, cleaning products, and operation of standard cleaning equipment.
Ability to scrub and scour surfaces, including reaching overhead, bending, and stooping to complete cleaning tasks.
Education requirement: less than a high school education; experience and training may include up to six months related experience or training, or an equivalent combination of education and experience.
Ability to read, interpret, and comprehend simple instructions, short correspondence, and memos.
Ability to add, subtract, multiply, and divide in all units of measure.
Ability to apply common sense understanding to carry out instructions given in written, oral, or diagram form.
Ability to work a flexible schedule, including nights, and weekends and holidays.