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1d ago

Hotel Breakfast Attendant

Scholar Hotel State College State College, PA

State College, PA

1d ago

$17 - $19/hr Full time Breakfast Server Customer Service Food and Beverage

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Job Description

In this onsite role at Scholar Hotel State College in State College, PA, you will help deliver a welcoming, well-organized breakfast experience. You will prepare and replenish food, support guest service in the dining area, and maintain a clean, safe environment by following established food handling and sanitizing procedures.

Key Responsibilities

Prepare, arrange, and replenish breakfast items while following food handling and food safety procedures.
Serve guests, answer questions, and maintain a clean, orderly dining and service area.
Clean and sanitize surfaces, utensils, and kitchen equipment according to food safety sanitizing procedures.
Operate kitchen equipment safely; handle supplies and food items using appropriate manual handling practices.
Support basic transactions and service needs, including processing cash transactions and using point-of-sale (POS) systems when required.

Required Qualifications

Customer service experience with in-person customer service, serving, and food service experience; restaurant experience is helpful.
Knowledge of food preparation, food handling, cleaning, and food safety, including food safety management.
Ability to follow sanitizing procedures, operate kitchen equipment, and meet workplace weight-handling requirements.
Basic math skills, with hospitality or food industry experience useful.

Preferred Skills

Fine dining, culinary, or wine knowledge is a plus, but not required.

Tools and Systems

Point-of-sale (POS) systems

Role Overview

You will prepare and replenish breakfast while keeping the dining area clean and responding to guest requests with attentive in-person customer service. This hands-on position is designed for someone who enjoys hospitality and can work efficiently while managing food service and kitchen-related tasks. By maintaining safe, fresh, and welcoming breakfast service, you help guests start their day smoothly.

Compensation

USD 17 - 19 per hour

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1d ago

SALES RESERVATIONS AGENT

Grand Beach Hotel Surfside Surfside, FL

Surfside, FL

1d ago

$18+/hr Full time Administrative Support Customer Service Front Desk

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Job Description

Join the team at Grand Beach Hotel Surfside in Surfside, FL (onsite) as a Reservations Agent.

Responsibilities

Answer phone calls routed to the reservation department and assist guests using proper phone technique
Apply selling techniques while maintaining utmost professionalism and personalizing each interaction
Handle reservation requests, including changes and cancellations, by phone, fax, or other assigned channels
Identify caller needs using active listening and probing questions to satisfy and sell
Maintain basic knowledge of revenue management techniques and understand their impact
Assist with monitoring room inventory when the Revenue Manager is not present
Run arrival reports from all channels and ensure reservations are entered correctly
File, organize, and maintain required paperwork
Work closely with the Front Office and Sales Department
Support teamwork and promote a cooperative work environment at all times
Notify appropriate individuals promptly and fully about problems or unusual matters of significance
Provide a polite, friendly, and helpful experience to guests, management, and Team Members
Execute emergency procedures in accordance with hotel standards
Comply with required safety regulations and procedures
Attend appropriate hotel meetings and training sessions
Maintain cleanliness and keep equipment and the work area in excellent condition
Recycle whenever possible
Stay current with hotel information and changes
Follow hotel uniform and grooming standards
Within the first 30 days, complete to standard all activities on the New Hire Training Checklist

Requirements

Minimum 1 year experience in Reservations, Sales, or Front Office at a comparable quality property (preferred)
English fluency required
Bilingual Spanish, Portuguese, and French preferred
Knowledge of Opera is a plus
General knowledge of hotel departments preferred
Excellent communication skills, including the ability to speak, read, and write fluently in English
Strong guest service skills and customer service background
Ability to work a flexible schedule, including weekends and holidays

Technologies

Opera

Benefits

401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid jury duty
Paid time off
Referral program
Vision insurance

Pay: $18.00 per hour

Work location: In person

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1d ago

Night Audit

Hotel- Fairfield Inn & Suites by Marriott Mooresville, NC

Mooresville, NC

1d ago

$14 - $16/hr Full time Accounting Administrative Support Auditing

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Job Description

As a Night Audit for Hotel- Fairfield Inn & Suites by Marriott in Mooresville, NC, you will help keep overnight operations running smoothly. This full-time, onsite role combines front desk coverage, transaction accuracy, guest service, and security-minded monitoring to support a seamless transition between shifts.

You will oversee nightly audits, manage guest interactions during late hours, and complete the administrative and reporting work that keeps hotel records organized and secure.

Key Responsibilities

Complete nightly audits of all hotel transactions to verify accuracy in billing and financial records.
Manage overnight front desk operations, including handling check-ins, check-outs, and guest inquiries.
Deliver excellent guest service by responding to guest needs promptly and courteously to support a positive stay.
Answer and manage multi-line phone systems professionally, providing information and assistance efficiently.
Maintain security protocols by monitoring CCTV surveillance and performing routine safety checks around the property.
Prepare detailed shift reports, incident logs, and financial summaries to support clear communication between shifts.
Support administrative tasks such as updating reservation systems, processing payments, and managing guest accounts.

Requirements

Proven experience in hospitality management or hotel operations, particularly in front desk or night audit roles.
Strong customer service skills with a friendly, energetic demeanor and excellent phone etiquette.
Bilingual or multilingual ability is highly desirable to serve a diverse guest population.
Knowledge of hotel management systems and multi-line phone systems is preferred.
Exceptional attention to detail and the ability to accurately handle financial transactions during overnight shifts.
Ability to work independently during overnight hours while maintaining high standards for guest relations and safety.
Previous resort or hotel experience is advantageous for understanding hospitality environment nuances.

Technologies Used

CCTV surveillance
Multi-line phone systems
Hotel management systems
Reservation systems

Pay and Work Location

Pay: USD 14 - 16 per hour
Work location: In person (onsite)

Benefits

Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

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1d ago

Front Office Manager

41 Lakefront Hotel Geneva, NY

Geneva, NY

1d ago

$21 - $28/hr Full time Manager Customer Service Front Desk

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Job Description

Join 41 Lakefront Hotel in Geneva, NY as a Front Office Manager onsite, where your leadership helps ensure every guest receives a consistent, welcoming experience. This role offers a flexible schedule and includes health insurance, paid time off, and a retirement plan. You will oversee day-to-day front desk operations, support your team, and keep reservations and property records accurate.

What you will do

Oversee front desk coverage, guest relations, check-in and checkout, and phone communication.
Coach team members on customer service, phone etiquette, and clear client communication.
Manage reservations and records using property management systems (PMS), including hospitality reservation systems such as OPERA.
Resolve guest service concerns, coordinate with other departments, and follow hotel emergency procedures.
Review shift records and support night audit processes while maintaining consistent service standards.

What you bring

Experience in front desk, guest services, or customer service, including customer service problem-solving skills.
Strong communication skills with attention to phone etiquette.
Hotel experience and familiarity with hospitality operations; hotel management or hospitality management experience is valuable.
Ability to learn or use property management systems (PMS) and hospitality reservation systems; OPERA experience is preferred.
Resort experience, night audit knowledge, and familiarity with hotel emergency procedures.
Bilingual or multilingual communication skills to support guests from varied backgrounds.

Tools and systems you will use

Property management systems (PMS)
OPERA

Pay and schedule

$21.00 - $28.00 per hour and an onsite in-person work location in Geneva, NY.

Benefits

Flexible schedule
Health insurance
Paid time off
Retirement plan

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1d ago

Night Auditor/Guest Service Agent

Connect Hotel Management Secaucus, NJ

Secaucus, NJ

1d ago

$18 - $18/hr Full time Customer Service Front Desk Guest Relations

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Job Description

This role supports overnight operations at a franchise hotel in Secaucus, New Jersey by combining front desk coverage, guest service, and essential back-office tasks. The position includes shift scheduling from 11:00 PM to 7:00 AM and 3:00 PM to 11:00 PM, with onsite work in Secaucus.

Role Overview

As a Night Auditor/Guest Service Agent, you will provide guest services, manage reservations, post charges through the hotel computer system, and complete night data entry for hotel accounting. The role also includes clerical support such as cleaning lobby and office areas, while maintaining a professional, guest-focused presence throughout the shift.

Key Responsibilities

Deliver guest services, including sharing information on nearby restaurants, sights, transportation options, and directions.
Address potential needs and resolve concerns or complaints in a courteous and sincere manner.
Create and modify reservations as needed.
Post charges using the computer system.
Complete night data entry and minor accounting-related tasks during overnight hours.
Clean lobby and office areas and perform other clerical duties.

Required Qualifications

Familiarity with the Windows operating system.
Ability to learn the hotel’s reservation computer system.
Well spoken English, with the ability to converse face to face with guests.
Capability to calmly and politely resolve guest needs or complaints.
Ability to use a calculator.
Well groomed and presentable, with clothing that follows hotel guidelines.
Respect toward coworkers, guests, and management.
Punctuality and the ability to arrive on time for assigned shifts.
Ability to lift 30 lbs.

Preferred Education

High school or equivalent (Preferred).

Technology and Systems

Windows operating system
Hotel Key property management system

Schedule and Work Details

Job type: Full-time
Work location: In person (onsite)
Location: Secaucus, NJ
Overnight shifts: 11:00 PM to 7:00 AM and 3:00 PM to 11:00 PM

Pay

$18.00 per hour (USD 18 - 18 per hourly).

Experience Requirements

Hotel: 1 year (Required)
Customer service: 2 years (Required)

Benefits

Employee discount
Flexible schedule
Paid time off

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1d ago

Night Auditor

The Source Hotel Denver, CO

Denver, CO

1d ago

$23+/hr Full time Accounting Administrative Support Auditing

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Job Description

The Source Hotel is seeking a Night Auditor to manage overnight front desk operations in Denver, CO. This onsite role centers on delivering reliable guest service during night hours while ensuring the property’s financial activity is accurately recorded, reconciled, and reported.

Working overnight independently, you will support late check-ins and early departures, handle guest inquiries and payments, and complete end-of-day financial audits that keep records aligned for the following shift.

What you’ll do

Welcome guests and support late-night check-ins and early check-outs.
Answer phone calls, respond to guest inquiries, and maintain strong customer service.
Process guest payments, issue receipts, and keep billing records accurate.
Reconcile daily financial transactions, including room charges, cash, credit card payments, and other revenue.
Prepare and balance daily financial reports.
Audit front desk records to ensure accuracy and correct any discrepancies.
Manage reservations, room assignments, and guest requests.
Monitor hotel security by conducting routine property checks and responding to emergencies.
Share important updates with the morning shift and management.

What you bring

Front desk or accounting experience preferred.
Strong attention to detail and organizational skills.
Ability to work overnight shifts independently.
Familiarity with hotel PMS and accounting systems.
Exceptional communication skills with a detail-oriented approach, plus the ability to learn in a changing work environment.
A flexible schedule and willingness to work beyond scheduled hours if necessary.
Multi-tasking skills.

Technologies used

Hotel PMS
Accounting systems

Location: Denver, CO (onsite)
Pay: USD 23 per hour

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1d ago

Hotel Bar Server

Hotel Cheval Paso Robles, CA

Paso Robles, CA

1d ago

$18 - $19/hr Part time Bar Server Customer Service Food and Beverage

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Job Description

Hotel Cheval is hiring a part-time Hotel Bar Server in Paso Robles, CA (on-site). This role focuses on delivering smooth, attentive bar service while supporting an upscale hotel bar operation. You’ll help create a welcoming guest experience through confident menu knowledge, accurate ordering, and friendly interaction, using Toast POS to keep service flowing.

What you’ll do

Learn and communicate what’s available on the menu, answering guest questions clearly
Take accurate food and beverage orders, entering details in Toast POS
Engage with guests in a friendly, personable manner
Support all aspects of operating an upscale hotel bar

What you bring

Menu knowledge and the ability to explain menu items to guests
Strong attentiveness and focus on service quality in a fast-paced environment
Availability for evenings and weekends
Ability to work two to four shifts per week, including weekends