Milwaukee, WI

Hotel Jobs in Milwaukee, WI

8 jobs found

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6d ago

Hotel Housekeeping Assistant Manager

Potawatomi Casino Hotel Milwaukee, WI

Milwaukee, WI

6d ago

Full time Manager Assistant Manager Facilities Management

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Job Description

Potawatomi Casino Hotel is seeking a Hotel Housekeeping Assistant Manager to support day-to-day housekeeping operations in Milwaukee, WI. In this onsite role, you will assist the Hotel Housekeeping Operations Manager by overseeing cleaning of guest rooms and hotel facilities, helping maintain safety expectations, and supporting guest service standards.

What you’ll do

Oversee the day-to-day responsibilities of housekeeping team members to ensure guest rooms and all facility areas are cleaned to standard and amenities are stocked.
Coordinate work assignments and maintain communication with hotel departments, including receiving and providing feedback.
Inspect and evaluate the physical condition of all areas and assigned work to confirm departmental standards are met.
Identify cleaning needs and potential safety hazards, then notify the appropriate individual to resolve issues and repair needs.
Submit recommendations for painting, repairs, furnishings, and relocation of equipment.
Handle management responsibilities aligned with organizational policies and applicable laws, including interviewing, hiring, training, scheduling, motivating, performance appraisals, rewards and discipline (up to and including termination), addressing complaints, and resolving problems.
Ensure work is completed with minimal disruption to business operations.
Respond promptly to guest inquiries, special requests, or complaints and take corrective action to support a positive guest interaction.
Evaluate housekeeping operations and help develop and implement strategies and processes to track and improve daily assignments and project work while supporting maximum safety.
Prepare paperwork and department reports and complete clerical functions.
Track supply inventory, including linens, cleaners, and amenities, required for daily assignments and project work.
Perform or assist with cleaning duties as needed.
Maintain full compliance with departmental Internal Controls, policies, procedures, and regulations.
Complete other duties as assigned.

Key requirements

High School Diploma or equivalent is required.
At least one year of progressively responsible hotel housekeeping or related experience is required; two years preferred.
Supervisory experience: one year preferred.
Ability to work safely and effectively with various chemicals/cleaning agents, tools, and equipment; trained in blood borne pathogens and able to perform required procedures.
Strong understanding of OSHA regulations as they relate to environmental housekeeping requirements.
Office skills including use of standard office equipment and knowledge of Microsoft Office.
Prior knowledge in purchasing software and scheduling software is preferred.
Strong organization skills and attention to detail to manage multiple duties and projects in a fast-paced environment.
Ability to maintain discretion with confidential information.
Ability to interact with and understand stakeholders at all levels, including how their interests impact PH&C and its goals.
Ability to communicate effectively before groups of guests or team members.
Ability to work irregular hours and extended shifts, including late nights, early mornings, weekends, and holidays.
Ability to operate a personal computer.
Physical ability to lift, carry, push, pull, or move objects up to 25 pounds regularly and up to 100 pounds occasionally with assistance.
Must wear required Personal Protective Equipment (PPE) while performing job duties.
Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Working conditions

Noise level is usually moderate, and increases when on the casino floor.
The facility is not smoke free.
Use of chemical cleaning products and potential exposure to blood borne pathogens.

Technologies: Microsoft Office.

Note: The statements above describe the general nature and level of work for this position and are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.

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8d ago

Housekeeping Supervisor

Iron Horse Hotel Milwaukee Milwaukee, WI

Milwaukee, WI

8d ago

$22+/hr Full time Hospitality Hotel Hotel Operations

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Job Description

Support the daily operation of the Housekeeping Department and help maintain consistent cleanliness and presentation across the Iron Horse Hotel.

Responsibilities

Supervise daily housekeeping operations and provide direction to room attendants, housepersons, and laundry staff
Assign guestrooms and daily responsibilities based on occupancy, arrivals, departures, stayovers, and operational needs
Inspect cleaned guestrooms to confirm they meet Hotel standards for cleanliness, maintenance, and presentation before release
Maintain accurate room statuses in the Hotel’s property management system and immediately communicate discrepancies to the Front Desk
Conduct regular inspections of public spaces including hallways, elevators, public restrooms, lobby areas, stairwells, and other areas
Keep housekeeping areas clean and organized, including carts, closets, linen areas, storage rooms, and other back-of-house spaces
Monitor inventory for linen, terry, guest supplies, cleaning products, and other departmental items
Identify maintenance needs during room inspections and promptly report or submit items for repair
Respond promptly and professionally to guest requests and housekeeping-related concerns
Assist with training and onboarding new housekeeping employees
Coach employees on cleaning standards, productivity, safety, guest service, and proper equipment and chemical use
Monitor performance and communicate performance or attendance concerns to management
Ensure lost-and-found procedures are followed, with items properly documented and secured
Ensure compliance with Hotel safety, sanitation, chemical-handling, and security procedures
Coordinate closely with Front Desk and Maintenance to maximize room availability and minimize rooms out of service
Support deep-cleaning programs, preventative maintenance initiatives, and special cleaning projects
Verify assigned work is completed before employees leave at the end of shift
Assist with scheduling and personnel planning based on occupancy and business levels
Clean guestrooms and perform room attendant duties when required due to shortages, call-offs, high occupancy, heavy room turns, or other operational needs
Assist with laundry, public-area cleaning, or other housekeeping functions as needed
Maintain professional communication with employees, guests, and other departments
Complete other duties as assigned by Hotel management

Requirements

Previous hotel housekeeping experience required
Previous supervisory or lead housekeeping experience preferred
Strong attention to detail and ability to maintain consistent cleanliness standards
Ability to lead, coach, and hold team members accountable
Flexible availability including weekends, holidays, and varying shifts based on hotel occupancy and business needs

Technologies

Hotel’s property management system

Physical Requirements

Prolonged standing and walking
Frequent bending, reaching, pushing, pulling, and lifting
Ability to perform essential room attendant and housekeeping duties, including cleaning guestrooms, making beds, handling linen, moving housekeeping carts, and lifting and carrying housekeeping supplies and equipment

Performance Expectations

Ensure guestrooms and public areas consistently meet Hotel standards
Confirm rooms are inspected and released accurately and efficiently
Ensure housekeeping employees complete assigned responsibilities
Maintain timely, effective communication between Housekeeping, Front Desk, and Maintenance
Demonstrate ownership, attention to detail, reliability, professionalism, and willingness to support the team by cleaning guestrooms when operationally necessary

About the Company

Iron Horse Hotel is located in Milwaukee’s historic warehouse district
A 100-year-old downtown warehouse transformed into a modern luxury boutique hotel
Amenities include lounges, bars, restaurants, business services, meeting spaces, and rider amenities
VIP Pooch treatment for your family dog

Location: Milwaukee, WI (onsite)

Pay: USD 22 per hourly

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21d ago

Utility Steward

Potawatomi Casino Hotel Milwaukee, WI

Milwaukee, WI

21d ago

$15+/hr Full time Back of House Dishwasher Hospitality

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Job Description

The Utility Steward supports back-of-house operations at Potawatomi Casino Hotel in Milwaukee, Wisconsin (onsite), helping maintain clean, safe, and sanitized kitchen environments. This role operates dishwashing equipment, manages dishware distribution, and ensures compliance with internal controls, policies, procedures, and regulations in a fast-paced setting.

Key Responsibilities

Load dirty dishes, glassware, and utensils into racks and dishwashing machines; inspect all items after washing and rewash as needed.
Operate and maintain dishwashing machines, including cleaning and draining the equipment.
Distribute clean dishware and utensils to assigned venue(s).
Remove, sort, and dispose of trash as assigned in accordance with established guidelines.
Maintain clean, safe, and organized work areas, including floors, walls, and counters; support ongoing sanitation practices and ensure team members follow sanitation procedures and food guidelines.
Assist with maintaining temperature and breakage logs.
Perform all duties in full compliance with departmental Internal Controls, policies, procedures, and regulations.
Complete other duties as assigned.

Required Qualifications

High school diploma or equivalent; 6 months of related experience is preferred.
Ability to achieve ServSafe certification within 90 days.
Ability to maintain discretion when handling confidential information.
Ability to interact with guests and team members professionally.
Ability to work irregular hours and extended shifts, including late nights, early mornings, weekends, and holidays.
Ability to perform physically demanding tasks while frequently talking, hearing, standing, sitting, walking, climbing, balancing, stooping, kneeling, crouching, and moving throughout the property for prolonged periods.
Frequent use of hands to handle or feel objects, tools, or controls, and reaching with hands and arms.
Ability to lift, carry, push, pull, or move objects up to 20 pounds regularly and up to 60 pounds occasionally with assistance.
Must wear all required Personal Protective Equipment (PPE) while performing job duties.
Specific vision abilities required, including close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Working Conditions

Noise level is usually moderate to loud; noise increases when working on the casino floor.
The facility is not smoke free.
Work occurs near moving parts and extreme noise, including kitchen equipment; tasks may take place in hot environments (near ovens, cooktops, and open flames) and cold environments (freezer/production prep kitchen areas).
Exposure to common allergens is possible, including peanuts, tree nuts, eggs, soy, dairy products, seafood, shellfish, and gluten.
Use of chemical cleaning products is required.

Role Details

Location: Milwaukee, WI (onsite)
Pay: USD 15 per hourly

Disclaimer

The statements above are intended to describe the general nature and level of work performed by individuals assigned to this position. They are not intended to be an exhaustive list of qualifications, responsibilities, duties, and skills required.

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21d ago

Hotel General Manager

Century Hotel Group Milwaukee, WI

Milwaukee, WI

21d ago

Full time Manager Administrative Support Facilities Management

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Job Description

Century Hotel Group is seeking a Hotel General Manager to lead day-to-day operations at a hotel location near the airport in Milwaukee, WI (onsite). This role combines leadership, guest service standards, and financial oversight, with a team-focused culture supported by comprehensive benefits.

What Century Hotel Group offers

Health, dental, vision, and life insurance
401(k)
Paid time off
Employee discount
Referral program

Key responsibilities

Oversee daily hotel operations including front desk, housekeeping, food and beverage, maintenance, and guest services to maintain smooth service and high standards
Lead, supervise, and motivate hospitality teams to deliver outstanding guest experiences while maintaining a positive work environment
Manage departmental budgets, monitor financial performance, and apply strategies to maximize revenue while controlling costs
Use property management systems (PMS) and hospitality reservation systems to optimize booking processes and guest management
Ensure compliance with hotel guest service standards, safety regulations, and company policies across all departments
Develop and implement training programs focused on customer service excellence, phone etiquette (including multi-line phone systems), and operational procedures
Strengthen guest relations by addressing concerns promptly and supporting stays that encourage repeat business
Coordinate with human resources on staffing needs, performance evaluations, and employee development initiatives
Oversee night audit processes to support accurate end-of-day financial reporting and reconciliation
Lead revenue management initiatives to optimize occupancy rates and profitability in a competitive market

Required qualifications

Proven experience in hotel management or hospitality leadership roles with supervisory responsibilities
Strong background overseeing daily hotel operations with a focus on customer service excellence
Demonstrated ability managing budgets, financial operations, and revenue strategies in a hospitality environment
Proficiency with PMS, hospitality reservation systems, and other property management tools
Excellent managerial communication skills and the ability to lead diverse teams
Multilingual or bilingual abilities are highly desirable
Experience handling human resources functions such as staffing, training, and performance management
Knowledge of hotel guest service standards, front desk operations, and night audit procedures (resort or hotel experience preferred)
Strong leadership qualities to motivate teams in a fast-paced environment while maintaining high standards of guest relations
Ability to manage multiple priorities efficiently while fostering a positive work culture

Preferred experience

Hotel management: 2 years (Preferred)
General Manager: 2 years (Preferred)

Technologies

Property management systems (PMS)
Hospitality reservation systems
Multi-line phone systems

Work location: In person (onsite)

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30d ago

Room Attendant

Pfister Hotel Milwaukee, WI

Milwaukee, WI

30d ago Closed

$18 - $18/hr Full time Customer Service Guest Services Hospitality

This position is no longer accepting applications (closed Sep 5, 2026).

Job Description

At Pfister Hotel in Milwaukee, WI, the Room Attendant role supports a smooth guest experience through efficient, high-quality room cleaning and preparation. This full-time, hourly position focuses on servicing both stay-over and check-out rooms while maintaining careful attention to detail throughout every assignment.

You will help ensure guests receive prompt, superior service as you reset rooms, restock amenities, and keep supplies organized for the following day. The work also includes participating in team projects and completing additional assigned duties as needed.

Key Responsibilities

Provide prompt, superior service to guests.
Service stay-over rooms by changing linens and replenishing amenities.
Thoroughly clean check-out rooms with strong attention to detail.
Complete room tasks including bed-making, vacuuming, bathroom cleaning, dusting, trash removal, and amenity restocking.
Restock the supply cart for the next day.
Assist with team projects and perform additional assigned duties as needed.

Requirements

Ability to work a varied schedule, including days, evenings, weekends, and holidays, and ability to work under pressure.
Previous experience in a similar position is preferred, such as guest room attendant, cleaner, or housekeeping/care cleaning in hotels, hospitals, casinos, or residential settings.
Physical stamina for repetitive manual labor tasks.
Ability to lift, push, pull, and/or carry up to 50 lbs.
Professional, well-groomed, and courteous representation of the company.
Ability to stand, walk, bend, kneel, lift, grasp, stretch, and use a vacuum and push a cart on a regular and extended basis.

Compensation and Schedule

Job Type: Full Time, Hourly
Hourly Pay: USD 18.06 per hour

Benefits

Competitive Pay, Early Wage Access, and Paid Time Off
Discounted on-site self-parking
401(k) employer match
Access to Employee Assistance Programs
Career growth opportunities, including the ability to transfer between properties while maintaining service longevity
Complimentary, well-balanced meal every shift
Room discounts at Marcus Hotels & Resorts, Historic Hotels of America, and Preferred Hotel properties
Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golf courses, ski resorts, spas, and discounted movie tickets at Marcus Theaters
Health and Benefit packages available for full-time associates

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1mo ago

Banquet Set-up Supervisor

Pfister Hotel Milwaukee, WI

Milwaukee, WI

1mo ago Closed

$19 - $19/hr Full time Banquet Event Management Event Setup

This position is no longer accepting applications (closed Aug 30, 2026).

Job Description

As the Banquet Set-up Supervisor, you will lead the banquet setup team to arrange event spaces in accordance with client specifications, contract terms, and the Pfister Hotel's quality standards. Based on site at The Pfister Hotel in Milwaukee, this position offers an hourly wage of USD 19 and supports the seamless delivery of meetings, weddings, and other special events.

Responsibilities

Lead and coordinate the banquet setup team to ensure spaces are arranged per client specifications, contracts, and hotel standards.
Oversee the setup, breakdown, and turnover of banquet rooms, including tables, chairs, staging, dance floors, linens, and equipment.
Maintain inventory and organization of banquet gear, storage areas, and linen supplies while keeping facilities clean, safe, and event-ready.
Inspect event setups for accuracy and quality, resolve operational issues, and report maintenance or equipment concerns to management.
Collaborate with banquet, catering, and hotel teams to deliver seamless execution of meetings, weddings, and other events, enhancing guest experiences.

Requirements

Prior hospitality, banquet, event setup, or supervisory experience preferred, with the ability to lead and coordinate a team in a fast-paced environment.
Ability to lift up to 75 pounds and safely move heavy equipment, including tables, chairs, staging, carts, and dance floor components.
Strong attention to detail, organizational skills, and the ability to manage multiple priorities while ensuring quality event execution.
Availability to work flexible hours, including evenings, weekends, holidays, and varying event schedules.
Ability to stand, bend, kneel, push, and pull for extended periods while maintaining a safe and guest-focused work environment.

Benefits

Competitive Pay
Early Wage Access
Paid Time Off
Discounted On-Site Self-Parking
401(k) employer match
Access to Employee Assistance Programs
Career growth opportunities, with the ability to transfer between properties while maintaining service longevity
Complimentary, well-balanced meal every shift
Room discounts at Marcus Hotels & Resorts, Historic Hotels of America, and Preferred Hotel properties
Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golf courses, ski resorts, spas, and discounted movie tickets at Marcus Theaters
Health and Benefit packages are available for full-time associates

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1mo ago

Hotel Shuttle Driver and Bell Attendant

Rebel Hotel Company Milwaukee, WI

Milwaukee, WI

1mo ago Closed

$15 - $15/hr Full time Concierge Customer Service Doorman

This position is no longer accepting applications (closed Aug 23, 2026).

Job Description

A single sentence of context: Role combining Bell Attendant, Door Attendant, and occasional Shuttle Driver responsibilities at Rebel Hotel Company in Milwaukee, WI, focusing on guest service, luggage handling, and shuttle transportation.

Responsibilities

Greet guests warmly with sincere hospitality and a positive demeanor.
Assist guests with their luggage during arrival and departure.
Lead guests to their rooms and provide an overview of hotel amenities.
Safely drive and operate the hotel shuttle for both scheduled and on-demand trips.
Offer directions, dining suggestions, and information on local attractions.
Load and unload luggage from the shuttle for guests.
Keep the shuttle clean and presentable.
Store and retrieve luggage using approved procedures.
Deliver items such as guest requests, packages, flowers, and amenities to rooms.
Assist with room changes and other special requests.
Maintain a neat, inviting entrance, lobby, and porte cochere.
Support the Front Office by answering phones and helping guests with needs.
Aid guests with accessibility needs and deliver exceptional service.
Adhere to all safety, service, and operating standards.
Perform additional duties as assigned.

Requirements

Warm, approachable personality with a strong customer service orientation.
Excellent written and verbal communication, plus strong interpersonal skills.
Ability to work both independently and collaboratively within a team.
Ability to maintain professionalism in a fast paced environment.
Knowledge of the Milwaukee area or willingness to learn about it.
Ability to lift, carry, and transport luggage throughout the shift.
Flexible schedule, including weekends and holidays.

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1mo ago

Director of Front Office

Rebel Hotel Company Milwaukee, WI

Milwaukee, WI

1mo ago Closed

Full time Manager Customer Service Facilities Management

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