Hotel Operations

Hotel Operations Jobs

13 jobs found

Today

Temporary Housekeeping Manager

1 Hotel Central Park, L.L.C. New York, NY

New York, NY

Today

$80k+/yr Full time Manager Hospitality Hotel

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Job Description

What you get

1 Hotel Central Park, L.L.C. offers an onsite leadership opportunity in New York, NY for a Temporary Housekeeping Manager. This role places you at the helm of a luxury hotel environment, with a competitive salary of USD 80,000 per year and the chance to influence service standards while shaping a high-performing team.

Responsibilities

Lead the Housekeeping team to deliver exceptional service.
Refine an uneven workflow to ensure smooth operations.
Keep the supply cart stocked and ready for daily use.
Identify operational challenges and opportunities for improvement.
Inspire the team by highlighting the rewards of delivering outstanding guest service.

Requirements

Passion for hospitality and cleanliness.
Minimum of 2 years of experience in a similar role within a luxury hotel.
A post-secondary diploma or degree is a plus.
Advanced knowledge of housekeeping operations.
Strong leadership abilities.
Demonstrated success in guest engagement.
Proven capability in engaging and developing team members.
Proven history of contributing to financial performance.
Excellent verbal and written communication skills.
Flexible and able to meet the demands of a 24-hour operation.

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Today

Room Attendant

1 Hotel Kauai, L.L.C. Princeville, HI

Princeville, HI

Today

$30 - $30/hr Full time Hospitality Hotel Hotel Operations

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Job Description

We are seeking a detail-focused Room Attendant to maintain pristine guest rooms and support continuous luxury hotel operations on site at 1 Hotel Kauai, L.L.C. in Princeville, Hawaii. The position offers an hourly rate of USD 30.

Requirements

Passionate about cleanliness
Enjoys physical work and has previous similar work experience
A team player, hard worker, and detail oriented
Is flexible and willing to meet the demands of a 24-hour operation

About Us

We are a mission-driven organization whose purpose serves as a steady compass for our team, shapes guest experiences, builds a sense of community among travelers, and emphasizes care for the planet.

Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and an affiliate of Starwood Capital Group.

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Today

Assistant Housekeeping Manager

1 Hotel Central Park, L.L.C. New York, NY

New York, NY

Today

$68k - $72k/yr Full time Manager Assistant Manager Hospitality

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Job Description

At 1 Hotel Central Park, L.L.C., the emphasis is on delivering a refined luxury experience with meticulous attention to detail. The Assistant Housekeeping Manager leads the housekeeping team, optimizes workflows, and ensures supplies are ready to support seamless service. This leadership role combines hands-on team guidance with a commitment to outstanding guest care in a high-end hotel environment.

Details

Location: New York, NY (onsite)
Salary: USD 68,000 - 72,000 per year
Experience: Minimum 2 years

Responsibilities

Provide leadership to the Housekeeping team.
Streamline existing workflow processes to reduce friction.
Stock the supply cart and ensure supplies are replenished as needed.
Identify operational challenges and address them.
Make reasonable and insightful assumptions to support smooth operations.
Inspire the team by highlighting the rewards of delivering outstanding service.

About Us

As a mission-driven company, our purpose is our true north, and our compass guides the way.
The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in.
Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
Starwood Hotels is an Equal Opportunity Employer.
We believe in a diverse, sustainable workforce with an empowered, inclusive culture.
We are committed to non-discrimination on any protected basis covered under applicable law.
If you require any special accommodations, please visit People Operations.

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Today

Bellperson

1 Hotel Nashville, L.L.C. Nashville, TN

Nashville, TN

Today

Full time Customer Service Hospitality Hotel

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Job Description

Bellperson position at 1 Hotel Nashville centers on warmly welcoming guests and delivering front-of-house service with an emphasis on personable communication and guest satisfaction in a 24-hour operation.

Responsibilities

Provide a warm welcome to guests and deliver attentive front-of-house service with a focus on clear, personable communication and guest satisfaction.
Support the front desk and lobby operations to ensure smooth, guest-centered service around the clock.
Anticipate guest needs and respond promptly with courteous, professional assistance.
Maintain a professional presence in public areas to contribute to a welcoming environment during a 24-hour operation.
Collaborate with team members across departments to uphold service standards and guest experiences.
Address guest requests and inquiries with accuracy and efficiency, ensuring follow-through and satisfaction.

Requirements

Strong passion for guest service, comfortable with physical tasks, and prior related work experience.
Previous customer or guest service experience, a collaborative team player, hardworking, and detail oriented.
Flexible mindset and willingness to meet the demands of a 24-hour operation.

About You

Strong passion for guest service, comfortable with physical tasks, and prior related work experience.
Previous customer or guest service experience, a collaborative team player, hardworking, and detail oriented.
Flexible mindset and willingness to meet the demands of a 24-hour operation.

About Us

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

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Today

Cook III

1 Hotel Austin, L.L.C. Austin, TX

Austin, TX

Today

Full time Culinary Operations Food and Beverage Food Safety

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Job Description

Cook III opportunity at 1 Hotel Austin, part of Starwood Hotels, onsite in Austin, TX, for a foodie at heart who can contribute to a 24-hour kitchen focused on local, seasonal ingredients and culinary innovation.

Responsibilities

Support daily kitchen operations across a 24 hour cycle, maintaining consistent quality and efficiency.
Collaborate with the culinary team to sustain a positive, productive work environment and smooth service flow.
Show a genuine passion for food and an interest in local, seasonal ingredients, contributing to innovative culinary approaches.
Maintain cleanliness, organization, and attention to detail across assigned stations and tasks.
Adapt to changing priorities and varying demand to meet the needs of a 24-hour operation.
Comply with food safety and sanitation standards to ensure a safe kitchen environment.
Operate onsite in Austin, TX as part of the hotel’s culinary team.

Requirements

Strong passion for food with prior similar work experience in a kitchen or related setting.
Basic understanding of culinary operations; a team player who is hardworking and detail oriented.
Flexible schedule and willingness to meet the demands of a 24-hour operation.

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Today

Banquet Setup

The Richardson Hotel, Buffalo NY Buffalo, NY

Buffalo, NY

Today

$20+/hr Full time Food and Beverage Hospitality Hotel

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Job Description

This onsite banquet setup role in Buffalo, NY focuses on arranging, serving, and breaking down banquet events with safety and guest service in mind.

Responsibilities

Read BEOs and identify equipment needed to set up each function.
Set tables in the assigned area with correct layout and equipment.
Prepare buffets with presentation and pre-event table prep.
Maintain neat buffet stations during guest service per established policies.
Use proper in-room clearing and aisle tray breakdown for buffet or other special service configurations.
Assist Banquet Captain with setup and breakdown of buffets and other service tables/equipment.
Greet guests and provide service in line with food and beverage policies.
Complete event-specific paperwork.
Perform all required side work during and after events.
During downtime, organize and stock products or assist with next day preparation.
Return and sanitize all equipment to designated areas; keep banquet spaces tidy.
Dispose of buffet leftovers properly.
Coordinate with Chef on handling leftover plated and buffet items stored in hot boxes or coolers after events.
Label, date, and store any saved food properly.
Return unused equipment to designated storage areas.
Ensure banquet areas are neat and ready for the next day.

Requirements

High school diploma or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt operations and standards.
Solid knowledge of catering and food service to perform non-repetitive analytic tasks.
Knowledge of policies and procedures with the ability to determine appropriate actions.
Supervisory or management capabilities.
Strong oral and written communication skills.
Moderate hearing to hear timers and communicate with staff.
Good vision to ensure proper food preparation.
Moderate speech communication skills for staff interaction.
Moderate reading comprehension and literacy to understand BEOs.
Physical ability to lift, push, pull, and carry heavy items (approximately 75% of the time).
Occasional bending (5-10 times daily) to access lower ovens.
Full mobility and ability to travel 30-50 feet regularly.
Stand for up to an hour at a time during prep or plating, several times daily.
Passion for people and service.
Strong interpersonal communication with guests and colleagues.
Reading and writing for paperwork, logging issues, requests, and updates.
Basic math skills for cash handling.
Problem-solving, reasoning, motivating, and training abilities.
Flexible schedule including nights, weekends, and holidays.

Benefits

Starting hourly rate of $20.00 per hour
Team driven and values based culture
Medical, Dental, and Vision coverage
Vacation and Holiday Pay
Same-day pay option
Employee Assistance Program
Career growth opportunities and Manager Training Program
Reduced room rates across properties
Third-party perks such as movie tickets and attractions
401(k) retirement plan
Employee discount
Flexible schedule
Flexible spending account
Life insurance
Parental leave
Referral program

Other

Passion for people and service
Strong communication with guests and staff
Reading and writing for paperwork and updates
Basic math for cash handling
Problem-solving, reasoning, motivating, and training abilities
Flexible schedule including nights, weekends, and holidays

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Today

House Attendant Full Time

Hard Rock Hotel & Casino Biloxi Biloxi, MS

Biloxi, MS

Today

Full time Hospitality Hotel Hotel Operations

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Job Description

Hard Rock Hotel & Casino Biloxi offers a full-time on-site opportunity in a team that prioritizes guest satisfaction, safety, and a vibrant work culture. As a House Attendant, you will support daily housekeeping, floor care, guest service, safety procedures, and storm readiness, helping create seamless experiences for our visitors. This role provides a chance to contribute to high standards of cleanliness and service while developing your hospitality career in a brand known for authentic experiences that rock.

We uphold the Mission Statement: We create authentic experiences that rock, and we live by the Hard Rock Values every day.

Responsibilities

Enhance the guest experience by delivering exceptional service and maintaining meticulously cared-for floors.
Vacuum carpets and maintain clean, presentable public and guest areas.
Sweep, mop, and remove trash from guest landings; clean walls as needed.
Clean vending areas and replenish as required.
Remove linens and trash from Room Attendant carts; deliver guest-request items.
Pre-strip rooms of dirty linen and trash when needed; keep storage and linen rooms tidy and stocked with amenities, linen, terry, and glassware.
Sanitize glassware and ensure overall cleanliness of service areas.
Greet guests in public spaces, making eye contact to convey a welcoming environment.
Use cleaning chemicals and safety equipment as instructed and follow established safety protocols.
Operate and maintain equipment as trained; communicate maintenance issues to a supervisor.
Complete assignments within acceptable time ranges; secure master keys while on duty.
Collect, secure, and turn in lost-and-found items to Housekeeping Dispatch.
Train new employees as needed and manage inventory of supplies in assigned storage lockers.
Assist with floor attendant duties such as shampooing carpets and scrubbing floors as needed.
Offer suggestions to improve operations with a focus on guest satisfaction, revenues, and cost efficiency.
Establish strong working relationships with all Hard Rock Biloxi teammates to ensure cooperation, morale, and guest service.
Resolve guest issues in a professional and timely manner.
Apply and remove mattress and box spring covers; supervise biohazard cleanup in assigned areas.
Deliver, move, and discard mattresses, box springs, and other furniture as required.
Adhere to department and property policies and uphold the Mission Statement and Hard Rock Values.
Represent Hard Rock Biloxi positively with guests, coworkers, managers, and vendors; maintain knowledge of the property and memorabilia.
Unload shipping and receiving items into designated storage areas; assist with hurricane and storm preparation and cleanup in hotel and public areas.

Requirements

High energy level and proactive work approach.
Good judgment and sound common sense.
Ability to work a flexible schedule.
Ability to communicate basic information to others.
Ability to read, understand, and convey written memos, instructions, and regulations.
Must be able to lift up to 50 pounds.