Housekeeping Supervisor

The Warwick Denver Hotel is seeking a Housekeeping Supervisor to help ensure daily operations run smoothly for the Housekeeping Department. This role supports cleanliness and room readiness standards, leads day-to-day team coordination, and partners with other departments to keep guest spaces prepared.

Key Responsibilities

• Supervise and support daily housekeeping operations to ensure guest rooms and public areas meet Warwick standards for cleanliness, appearance, and overall condition.
• Assign daily work responsibilities and help coordinate room priorities based on occupancy, arrivals, departures, and operational needs.
• Inspect guest rooms, public areas, and other assigned spaces for cleanliness, maintenance concerns, and adherence to established standards.
• Provide coaching, training, and day-to-day direction to Room Attendants, Housepersons, and other housekeeping team members.
• Monitor productivity and quality while assisting the team in completing assigned responsibilities efficiently.
• Communicate room status, maintenance concerns, special requests, and other operational updates to the appropriate departments.
• Work closely with Front Office and Engineering to support timely room preparation and guest availability.
• Respond professionally and promptly to guest requests and concerns related to housekeeping services.
• Assist with inventory and proper handling of linens, guest supplies, cleaning products, equipment, and other departmental supplies.
• Support proper par levels and notify management when supplies require replenishment.
• Promote proper use, storage, and handling of cleaning chemicals and equipment in line with established safety procedures.
• Support departmental training and reinforce hotel policies, procedures, service expectations, and safety standards.
• Report damage, maintenance issues, safety hazards, lost-and-found items, and unusual circumstances to the appropriate manager or department.
• Assist Housekeeping leadership with departmental projects and operational needs as assigned.
• Maintain professional communication and a positive, service-focused working environment.
• Perform other duties as assigned based on hotel and departmental needs.

Requirements

• Previous housekeeping experience required; hotel or hospitality experience strongly preferred.
• Bilingual English and Spanish.
• Previous supervisory, lead, or team-lead experience in housekeeping preferred.
• Working knowledge of hotel housekeeping procedures, cleaning techniques, sanitation practices, and proper use of cleaning equipment and supplies.
• Strong attention to detail, with the ability to identify cleanliness and maintenance concerns.
• Strong organizational and time-management skills.
• Ability to prioritize responsibilities and work effectively in a fast-paced hotel environment.
• Strong interpersonal and communication skills.
• Ability to coach, motivate, and support a diverse housekeeping team.
• Professional, dependable, and guest service focused.
• OPERA or similar hotel property-management-system experience is helpful.
• Must be able to work a flexible schedule based on hotel business needs, including weekends and holidays.

Location, Schedule, and Employment Details

• Location: Denver, CO (onsite)
• Job Type: Full-time
• Pay: USD 20 - 21 per hourly
• Expected Hours: 40 per week
• Shifts: Day shift; Weekend; Holiday; Rotating Weekends

Technologies

• OPERA Cloud
• OPERA

Benefits

• Medical, Dental & Vision
• Sick Time: 1 hour for every 40 hours worked (max of 56 hours)
• Paid Vacation: 1st year 5 days, 2nd-4th years 10 days, 5 to 9 years 15 days, 10 years plus 20 days
• Paid Holidays: 11
• Hotel Discounts

Physical Requirements

• Ability to stand and walk for extended periods throughout the shift.
• Ability to bend, reach, kneel, push, pull, and perform repetitive movements associated with housekeeping operations.
• Ability to lift, carry, and move housekeeping supplies, linens, and equipment as required to perform essential functions.
• Ability to safely use housekeeping equipment and cleaning products in accordance with established procedures.