Hotel Jobs in Paso Robles, CA

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Housekeeping Supervisor

Hotel Ava Paso Robles, CA

Paso Robles, CA

Today

$22+/hr Full time Customer Service Hospitality Hotel

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Job Description

Oversee day-to-day housekeeping operations onsite in Paso Robles, CA, ensuring quality standards, team performance, and smooth guest room readiness.

Responsibilities

Supervise all laundry and housekeeping team members; hold staff accountable for performance.
Supervise and inspect daily cleaning for guest rooms, public areas, and back of house.
Complete daily room inspections to confirm rooms are clean and maintained to hotel brand standards.
Maintain key control by collecting all keys and assignment sheets at the end of each shift.
Log Lost and Found items and respond to related guest inquiries to maintain control and support guest satisfaction.
Handle guest requests, concerns, and problems to ensure guest satisfaction.
Provide training, coaching, and counseling for housekeeping staff and deliver performance feedback to improve efficiency.
Ensure health and sanitation standards are followed to achieve a high level of cleanliness and guest satisfaction.
Partner with Room Attendants to ensure daily calendar tasks are completed.
Communicate with Room Attendants when rooms do not meet quality standards and ensure corrections are completed promptly.
Ensure guest requests are completed in a timely manner.
Inspect Room Attendant carts and closets to verify they are stocked, clean, and organized.
Ensure VIP rooms and loyalty member rooms are ready and inspected by check-in time.
Ensure daily show rooms are ready and inspected.
Work with Housemen and Public Area Attendants to maintain cleanliness of glass doors and windows in assigned buildings.
Use proper two-way radio and phone etiquette when communicating with coworkers.
Maintain cleanliness of trash chute rooms by delegating daily tasks to House Attendants.
Maintain hallway and stairwell cleanliness, including vacuuming/carpet extraction.
Maintain cleanliness of hallway lamps (sconces and ceiling lamps).
Maintain cleanliness of elevators and hallway telephones (including supplying as needed).
Support Room Attendants by cleaning and stripping guest rooms as needed.
Report maintenance issues and necessary room repairs; ensure unacceptable rooms are not returned to inventory until addressed.
Ensure work areas are clean when finished.
Be knowledgeable about hotel groups and events; modify room amenities and supplies as necessary.
Perform other duties assigned by the manager or supervisor.

Requirements

Ability to stand and exert well-paced mobility for up to four (4) hours.
Ability to maneuver between functions occurring simultaneously.
Ability to work in limited space and reach other departments in a timely basis.
Lifting up to 45 lbs. as needed.
Push and pull carts and equipment weighing up to 250 lbs.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability; includes visual acuity.
Hearing, smelling, tasting, and visual abilities to observe and distinguish product quality and detect signs of emergency situations.
Talking and hearing occur continuously while communicating with staff, guests, and supervisors.
Vision occurs continuously, including near and color vision and depth perception.
Occasional ability to bend, stoop, squat, and stretch to fulfill cleaning tasks.
Finger dexterity to operate office equipment including computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly, and other equipment as needed.
Ability to speak, read, write, and understand the primary language used in the workplace.
Good communication skills (verbal, written, and electronic).
Excellent leadership capability and customer relations skills.
Detail oriented with outstanding organizational and communication skills.
Basic computer skills and basic computational ability.
Ability to effectively deal with internal and external customers, using patience, tact, diplomacy, and accurate information gathering to resolve conflicts.
Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, key system, and POS.
Self-driven with the ability to work independently.
Exceptionally strong issue resolution and proven analytical skills with strong attention to detail.

Technologies

Windows OS
MS Office
PMS
PBX
Key system
POS
Computers, printers, 10-key adding machine
Multi-line touch tone phone
FAX machines, photocopiers

Experience & Education

High school or equivalent education required.
Experience in the hospitality industry preferred.
One to two years of experience in a related position.

Supportive Functions

Assist with guest inquiries.
Follow all company safety and security policies and procedures.
Report maintenance problems, safety hazards, accidents, or injuries.
Perform other reasonable job duties as requested by direct and indirect supervisors.

Grooming

Maintain a neat, clean, and well-groomed appearance per Azul Hospitality standards; follow property-specific grooming and uniform standards.

Attendance

Regular attendance in conformance with Azul Hospitality standards is essential.
Irregular attendance or tardiness may lead to disciplinary action up to and including termination.
Full compliance with Azul Hospitality rules and regulations for safe and effective hotel operations is required upon employment.
Violations of hotel rules and regulations may lead to disciplinary action up to and including termination.
Schedules may vary due to hospitality business needs.
Attendance at scheduled training sessions and meetings is required.

Compensation

USD 22 per hourly

Location

Paso Robles, CA (onsite)

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