Opera Hotel Jobs

1 job found

2d ago

Guest Services Attendant (Front Office)

The Surrey, A Corinthia Hotel New York, NY

New York, NY

2d ago

$30+/hr Full time Administrative Support Customer Service Fidelio

Apply Now

Job Description

The Surrey, A Corinthia Hotel in New York, NY (onsite) is seeking a Front Office Guest Service Attendant to manage smooth check-in and check-out, uphold hotel standards, and relay VIP arrivals to the Front Office Manager, with an hourly rate of USD 30.

Responsibilities

Support hotel operations during peak demand periods.
Maintain effective communication within the Front Office and ensure the Front Office Manager is informed of any issues or inquiries.
Liaise with other departments to ensure seamless communication and provide cross-departmental support.
Handle guest check-in and check-out in accordance with hotel procedures.
Verify all guest charges are accurate and posted to the correct folios.
Follow up on reservations correspondence and process as directed.
Coordinate with the Director of Guest Experience to arrange VIP allocations, amenities, and ensure VIP guests are met.
Ensure high quality when capturing guest data.

Requirements

Minimum 2 years in a similar role within a 5 star hotel.
Written and verbal fluency in English; additional language skills are an advantage.
Knowledge of property management systems (examples include Micros, Fidelio, Opera, Toast).
Degree or Diploma in Hospitality Management or Tourism is desirable.

Technologies

Micros
Fidelio
Opera
Toast

View full job page →

Get Opera Hotel Jobs alerts

New Opera Hotel Jobs, daily.