This position is no longer accepting applications
Closed on August 17, 2026.
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Guest Services Attendant (Front Office)
Administrative Support
Customer Service
Fidelio
Front Desk
Hospitality
Hotel
Hotel Accounting
Hotel Operations
Office Operations
Opera
Property Management System
Reception
Toast Pos
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Job Description
The Surrey, A Corinthia Hotel in New York, NY (onsite) is seeking a Front Office Guest Service Attendant to manage smooth check-in and check-out, uphold hotel standards, and relay VIP arrivals to the Front Office Manager, with an hourly rate of USD 30.
Responsibilities
- Support hotel operations during peak demand periods.
- Maintain effective communication within the Front Office and ensure the Front Office Manager is informed of any issues or inquiries.
- Liaise with other departments to ensure seamless communication and provide cross-departmental support.
- Handle guest check-in and check-out in accordance with hotel procedures.
- Verify all guest charges are accurate and posted to the correct folios.
- Follow up on reservations correspondence and process as directed.
- Coordinate with the Director of Guest Experience to arrange VIP allocations, amenities, and ensure VIP guests are met.
- Ensure high quality when capturing guest data.
Requirements
- Minimum 2 years in a similar role within a 5 star hotel.
- Written and verbal fluency in English; additional language skills are an advantage.
- Knowledge of property management systems (examples include Micros, Fidelio, Opera, Toast).
- Degree or Diploma in Hospitality Management or Tourism is desirable.
Technologies
- Micros
- Fidelio
- Opera
- Toast
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