Housekeeping Supervisor

Grandover Resort & Spa, a Wyndham Grand Hotel offers a supportive, guest-focused workplace in Greensboro, NC (onsite). This role provides a clear path to lead the housekeeping team while helping maintain strong cleanliness and quality standards across guest rooms and common areas. Hourly pay is $18, with benefits that support your health and life outside of work.

What you’ll be doing

As a Housekeeping Supervisor, you will lead, train, and supervise Room Attendants and House Persons to ensure rooms and guest areas meet established cleanliness and quality standards. You will also step in to perform Room Attendant, Laundry Attendant, and/or House Person duties when needed, while responding to special guest requests in a timely, friendly, and efficient manner.

• Supervise and inspect room cleanliness and quality, with a target of at least 60 rooms per day with a focus on room attendants.
• Assess product inventory, assign special cleaning projects, and verify room status and any discrepancies.
• Monitor and manage room attendant boards, carts, lost and found, stocked linen closets, and caged areas with designated inventories.
• Coordinate with Engineering/Property Operations to support efficient maintenance and repairs for guest rooms and public areas.
• Complete written inspections/issues for room attendants and ensure attendants have needed materials.
• Assist with performance evaluations for Room Attendants and/or House Persons as needed.
• Handle any other duties assigned by management.

What you bring

• Two years of experience as a room attendant required.
• One year of supervisory experience preferred.
• Experience working as a Room Attendant or Housekeeper, including periodically cleaning rooms if needed.
• Experience with industrial cleaning equipment and products.
• Good physical health and stamina.
• Flexibility to work weekends.
• Ability to work with little or no supervision while meeting high-performance standards.
• Ability to follow instructions, strong attention to detail, and a professional, motivated attitude.
• Previous hotel-related experience preferred.

Benefits

• Health insurance
• Dental insurance
• Vision Insurance
• Pet Insurance
• Disability Insurance
• Paid Time Off
• 401(k) with employer match
• Employee cafeteria
• Uniforms provided
• Hotel Discount Program
• Employee Referral Bonus Program