Hotel Jobs in Columbus, OH

1 job found

Include remote jobs

Today

Hotel Night Auditor

Lucid Hotel Group Columbus, OH

Columbus, OH

Today

$15 - $17/hr Full time Accounting Administrative Support Auditing

Apply Now

Job Description

The Hotel Night Auditor role at Lucid Hotel Group in Columbus, OH oversees overnight operations, including guest account management, front desk duties, and safety, to ensure seamless operations and guest satisfaction. This onsite position offers an hourly wage of USD 15 to 17.

Responsibilities

Conduct nightly audits of guest accounts, ensuring accuracy and resolving discrepancies promptly
Manage front desk operations including check-ins, check-outs, and guest inquiries with professionalism and warmth
Handle multi-line phone systems with excellent phone etiquette, directing calls efficiently and courteously
Provide exceptional guest services by addressing requests, resolving issues, and ensuring guest satisfaction during overnight hours
Monitor security cameras and perform routine safety checks to safeguard guests, staff, and hotel property
Prepare detailed shift reports, incident logs, and financial summaries to ensure smooth transitions between shifts
Assist with administrative tasks such as updating reservation systems and maintaining guest records

Requirements

Proven experience in hospitality management or hotel management roles, particularly in front desk or night audit functions
Strong customer service skills with a friendly, professional demeanor
Multilingual or bilingual abilities are highly desirable to serve diverse guests effectively
Knowledge of hotel operations, guest relations, and hospitality standards
Ability to operate multi-line phone systems and handle phone etiquette professionally
Excellent organizational skills with keen attention to detail for financial audits and record keeping
Flexibility to work overnight shifts in a fast-paced hotel environment
Hotelkey PMS is a plus

Technologies

Hotelkey PMS

Benefits

Employee discount
Flexible schedule
Paid time off

Work Location

Onsite in Columbus, OH

View full job page →

Get Hotel Jobs in Columbus, OH alerts

New Hotel Jobs in Columbus, OH, daily.