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Job Description

Support spotless back-of-house operations at Loews Kansas City Hotel in onsite work in Kansas City, MO. This Utility Steward role helps keep dishes, cookware, and kitchen spaces at the highest standards of cleanliness and organization, supporting culinary, banquet, and outlet teams every day.

What You’ll Do

  • Wash and sanitize dishes, cookware, utensils, and glassware to maintain top hygiene standards.
  • Operate dishwashing machines and complete manual cleaning when needed to support efficient, consistent results.
  • Organize and store cleaned items in designated areas for quick access and smooth service.
  • Maintain cleanliness across kitchen floors, walls, counters, and equipment to support a safe and sanitary workspace.
  • Support culinary, banquet, and outlet teams by organizing equipment and supplies for seamless service.
  • Deliver clean plates, utensils, and other essentials promptly to kitchen or service areas.
  • Collect and dispose of trash, recycling, and food waste according to hotel standards.
  • Sanitize trash bins and maintain cleanliness in waste management zones.
  • Monitor cleaning supply inventory and restock as needed.
  • Report broken or malfunctioning equipment promptly to the Executive Steward or Stewarding Supervisor.
  • Use cleaning chemicals safely and follow all established safety procedures.
  • Follow health and sanitation guidelines, including proper food handling practices.
  • Adhere to all hotel policies and procedures for a safe, organized, and compliant environment.
  • Participate in regular safety training and team meetings.
  • Maintain regular attendance in conformance with standards; may work varying schedules based on business needs.
  • Attend all mandatory training sessions and meetings as required.
  • Perform other duties as assigned.

What You Bring

  • Pride in maintaining cleanliness, safety, and organization while supporting a fast-paced operation.
  • Ability to follow instructions precisely and collaborate effectively with team members.
  • Proactive, efficient work style with the ability to complete tasks quickly under tight timelines.
  • Comfort standing for extended periods, lifting heavy items, and working in a dynamic environment.
  • Strong multi-tasking skills and attention to detail.
  • Previous experience in kitchen, cleaning, or hospitality-related work is preferred.
  • Multi-tasking skills plus internal/external customer service skills.
  • Flexibility to work varying shifts, including nights, weekends, and holidays, as needed.
  • Physical ability to perform duties, including lifting heavy items, standing for long periods, and operating cleaning equipment.
  • Veterans and military spouses are encouraged to apply.

Benefits & Support

  • Competitive health & wellness benefits
  • 401(k) & company match
  • Paid Sick Days
  • Vacation, Holidays
  • Paid Bereavement
  • Paid Pet Bereavement
  • Training & Development and career growth opportunities
  • Tuition Reimbursement
  • Pet Insurance
  • Team Member Hotel Rates, other discounts, perks and more
  • Uniforms provided with dry cleaning at no cost
  • On-site parking
  • Complimentary meals in Team Member Cafe while working
  • Community volunteer opportunities

Benefits are subject to eligibility and may vary by position.

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