Steward/Polisher

Maybourne Beverly Hills Hotel offers a luxury hospitality environment built on human connection, high standards, and distinctive guest experiences. As a Steward/Polisher onsite in Beverly Hills, CA, you will help create the “Stories of Distinction” behind every polished detail. The Maybourne mindset focuses on putting people at our heart, staying two steps ahead, and making the magic happen, with access to a benefits package designed to support you day to day.

What you’ll be doing

In this role, you will clean, polish, organize, and maintain kitchen equipment, service ware, silver, copper, and guest-use glassware to support cleanliness, safety, and exceptional service. You will also support daily service line readiness by ensuring items are properly cleaned, sparkling, and correctly positioned according to hotel standards.

• Wash, rinse, sanitize, and dry pots, pans, dishes, crockery, cutlery, serving utensils, chafing dishes, and other kitchen equipment throughout each shift.
• Return cleaned equipment and service items to designated storage areas promptly so they remain available for operational use.
• Collect pots, pans, and equipment from kitchen stations and cooking lines as needed to maintain a steady supply for the Culinary team.
• Help set up breakfast, lunch, and dinner service lines by ensuring appropriate plates, crockery, and service items are clean, polished, and correctly placed.
• Clean large cooking equipment, including tilt braisers, griddles, and other assigned kitchen equipment, following established cleaning and safety procedures.
• Maintain cleanliness in coolers, equipment, storage areas, and surrounding workspaces; sweep or mop floors as necessary to support a clean, safe, slip-free environment.
• Empty trash and waste containers in a timely manner and keep waste disposal areas clean and in proper condition.
• Replenish paper towels, soap, sanitizer, and other assigned supplies as needed.
• Hand-polish silverware, silver service items, copperware, serving pieces, and other designated items in line with established hotel standards.
• Polish designated guest-use glassware so it is spotless, sparkling, and streak-free before it returns to service.
• Inspect polished items for water spots, fingerprints, streaks, smudges, lint, tarnish, chips, cracks, or other imperfections before returning them to service.
• Remove damaged or unacceptable items from circulation and notify the appropriate supervisor.
• Handle glassware, silverware, copperware, and other delicate items carefully to minimize breakage, damage, and loss.
• Keep glassware inventory sufficient on designated Housekeeping landings and replenish supplies to prevent shortages.
• Follow procedures for collecting, transporting, handling, and returning clean and soiled glassware.
• Coordinate with Housekeeping Room Attendants, Supervisors, and other team members to ensure glassware requirements are consistently met.
• Maintain the silver room, glass-polishing area, equipment, carts, shelves, and storage areas in a clean and organized condition.
• Maintain cleaning and polishing equipment properly and return it to its designated location after use.
• Follow procedures for safe use, handling, storage, and disposal of cleaning chemicals and sanitation products.
• Comply with all hotel health, safety, food hygiene, sanitation, and workplace procedures, using appropriate precautions for hot equipment, sharp utensils, heavy cookware, chemicals, and fragile glassware.

Experience and physical requirements

• Previous experience in Stewarding.
• Ability to operate, maintain, and properly clean dishwashing machines, sinks, floor cleaning equipment, garbage containers, and a silver burnisher.
• Ability to work in a fast-paced environment.
• Regularly required to stand and walk for extended periods; twist at the neck and trunk; bend at the waist and stoop; kneel, crouch, or crawl.
• Occasionally required to reach with hands and arms, including reaching overhead, above shoulders, and horizontally.
• Ability to handle objects and tools with hands; operate service equipment.
• Must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 40-pound objects.
• Must be physically able to lift up to 50 lbs. and carry heavy trays and equipment, including delicate china and barware.
• Vision abilities required: close vision, color vision, peripheral vision, depth perception, and ability to adjust focus; may monitor food quality/quantity and order supplies.
• Ability to endure abundant physical movements throughout work areas.
• Job requires indoor and outdoor service in fluctuating weather.

Benefits at Maybourne

• Medical/Dental/Vision Insurance
• Company matched 401(k) plan
• Company matched Health Savings Plan
• Flexible Spending
• Paid Holidays
• Paid Time Off
• Paid Sick Leave
• Employee Assistance Program
• Free Parking
• Employee Recognition Programs
• Colleague meals
• Colleague Referral Incentive program

Vision: Leading the future of luxury lifestyle; curating distinctive and enriching experiences.

Purpose: Creating Stories of Distinction

Who you would be working for: Maybourne Hotel Group owns and manages Claridge’s, The Connaught, The Berkeley, The Maybourne Riviera, The Emory, and The Maybourne Beverly Hills, six of the world’s most renowned luxury hotels. The Maybourne Beverly Hills is a warm, welcoming, newest member of the hotel family.

Compensation: USD 30 per hour.