Kitchen Steward

The Kitchen Steward/Cleaner supports daily operations across Food and Beverage by completing sanitation-focused cleaning tasks and helping maintain guest-ready standards in line with applicable Environmental and Health Services requirements.

Location

Miami, FL (onsite)

E11EVEN Club Hotel & Residences

Overview

The Kitchen Steward/Cleaner is responsible for cleaning operations in all Food and Beverage areas and for maintaining acceptable sanitation and cleanliness levels throughout the department in accordance with the Department of Environmental & Health Services.

Key Responsibilities

• Operate dishwashing equipment to ensure china, glass, and silver are cleaned thoroughly and maintained to sanitation standards.
• Return clean items to proper storage locations with care to minimize breakage.
• Use knowledge of proper safe handling techniques for all chemicals used in the role.
• Sweep and mop to maintain organization throughout the kitchen area, including sinks, ice machine, soap, and sanitizers.
• Manually wash and scrub all pots and pans.
• Ensure dispensers are fully stocked with paper, soap, and sanitizer.
• Maintain cleanliness and orderliness across kitchens and utility work areas.
• Wash tile floors in all food and beverage areas.
• Empty trash and keep cans clean.
• Comply with Loss Prevention guidelines.
• Sweep and mop floors; keep floors clean and dry and clean up wet spills immediately.
• Follow safety rules and procedures to support compliance with all safety standards.
• Attend meetings and training as required by management.

Required Qualifications

• High School diploma or equivalent and/or experience in a hotel or related field (preferred).
• Ability to work flexible schedules and long hours when needed.
• Heavy work requirements, including exerting up to 100 pounds occasionally, 50 pounds frequently, and 20 pounds constantly to lift, push, pull, or move objects.
• Ability to stand during the entire shift.
• Maintain a warm and friendly demeanor at all times.
• Ability to communicate effectively, both verbally and in writing, with employees and guests in an attentive, friendly, courteous, and service-oriented manner.
• Ability to listen to concerns, understand them, and clarify issues raised by employees and guests.
• Ability to multitask and prioritize departmental functions to meet deadlines.
• Attend all hotel-required meetings and trainings.
• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which varies based on hotel needs.
• Maintain high standards of personal appearance and grooming, including wearing the proper uniform and nametag.
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize productivity, identify problem areas, and assist with implementation of solutions.
• Ability to anticipate, prevent, identify, and solve problems as necessary.
• Ability to understand and apply complex information and data from various sources to meet appropriate objectives.
• Ability to cross-train in other hotel-related areas.
• Ability to maintain confidentiality of information.
• Demonstrate initiative, including anticipating guest or operational needs.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave (provided in accordance with applicable law)
• Employee assistance program (EAP)
• Educational opportunities / Tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
• Additional location-specific paid time off and sick leave terms may apply for employees in Washington, Colorado, and California

Note: Certain benefits described above may vary for associates covered by a Collective Bargaining Agreement (CBA). The above-referenced benefits do not apply to part-time positions.

About the Property

• Inspired by the human condition in its many forms, E11EVEN Club Hotel & Residences promotes an exclusive, personal, and self-curated way of being.
• Located in the creative and thriving metropolis of Miami, reflecting the vibrancy of its surroundings, people, and culture.

Posting Date

Posted on 11/8/2026 and will remain open for at least 60 days.