Steward Supervisor
Job Description
At Live! Casino and Hotel Maryland in Hanover, MD, the Steward Supervisor plays a key role in keeping kitchen and food and beverage areas running smoothly. This position leads stewarding operations to ensure equipment is cleaned, safely stored, and ready for use, while maintaining cleanliness and safety standards that support guest service.
Working onsite in a 24/7 casino environment, you will supervise stewarding staff, manage scheduling and inventory control, and coordinate cleaning and organization across restaurant, banquet, room service, and bar areas.
What you will do
- Supervise stewarding staff, including interviewing, training, performance management, disciplinary counseling, and conducting performance evaluations.
- Manage scheduling to maintain staffing levels aligned with budget and to enhance the Maryland Live Casino guest gaming experience.
- Control, issue, and maintain inventory of equipment used in the restaurant, banquet room, room service, and bars.
- Oversee cleaning and storage of all wares used in food and beverage operations.
- Schedule cleaning of kitchen and banquet storage and organize inventory.
- Ensure the safety and security of employees and guests.
- Complete other assigned duties as needed.
What you bring
- High school diploma or GED equivalent.
- 2 years of experience in a hotel or high volume kitchen area.
- Flexibility with work schedule, including the possibility of extended hours and a modified work week.
- Ability to obtain and maintain a valid gaming license as determined by the Maryland State Lottery and Gaming Commission.
- Ability to use all kitchen equipment and appliances.
- Ability to follow simple instructions.
- Ability to perform assigned duties under frequent time pressures.
- Knowledge of personal protective equipment and sanitation laws.
- Knowledge of required OSHA regulations and health department standards.
- Ability to walk extended distances during shifts.
- Physical requirements: frequently (80%) standing; reaching with hands and arms; stooping, kneeling, and bending.
- Physical requirements: occasionally (10%) lift and/or move up to 25 pounds.
Work environment
- 24/7 high energy casino with over 300,000 sq. ft. of gaming and entertainment space and approximately 3000 employees.
- Exposure to alcohol, cigarette, and cigar smoke, bright lights, and loud noises.
- Work occurs in an environment where smoking is allowed.
Compensation and education
- Salary: USD 36,829 - 50,798 per yearly.
- Education: High school diploma or GED equivalent.
Benefits
- Comprehensive group health benefits for full-time and part-time Team Members and eligible dependents.
- Free Basic Life Insurance.
- Free Short Term & Long-Term Disability.
- Generous retirement savings options.
- Paid Time Off.
- Tuition Reimbursement.
- On-site Wellness center for Team Members and eligible dependents (Maryland Property only).
- Training and pathways for career growth.
- Robust Rewards & Recognition Programs.
- Annual Merit Based Pay Increases.
- Discretionary Performance Bonuses and Discretionary Service Bonuses.
- Free parking.
- Free food and discounted meals.
- Live! Hotel, Food & Beverage, and Entertainment Discounts.