At Estancia La Jolla, A Noble House Hotel, the Experience Artist plays a highly visible, people-facing role that helps guests make the most of their stay. This onsite position in La Jolla, CA is centered on showcasing the hotel, its amenities, and the surrounding area while delivering service that turns everyday moments into lasting memories.
You will directly influence guests’ experiences through patience, empathy, and practical problem-solving, bringing a results-focused approach to every interaction.
What you’ll do
- Proudly showcase the hotel, its amenities, and the local surroundings.
- Meet and interact with guests and visitors from all over the world.
- Impact the guest stay through the ability to create memorable experiences for all guests.
What you bring
- Results-oriented mindset with a focus on service excellence.
- Strong attention to detail and capability to multitask.
- Effective interpersonal skills with strong problem-solving ability.
- Ability to communicate clearly and work as a team member and collaborator.
- Minimum two years of concierge experience with a proven record of delivering “best in class” customer interactions.
- Ability to stand and walk for long periods of time.
- Ability to learn and use the hotel’s computer systems.
- High responsibility and reliability.
- Availability to work AM, PM, overnight shifts, and shifts on weekends and holidays as operational needs require.
Pay & benefits
- Hourly pay: USD 24 - 24 per hour
- Health insurance benefits
- Team Member and Family & Friends discounts for hotel and restaurant options within the Nobel House Hotel & Resorts family
- Matching 401k (after 1 year)
- On-Demand Pay (earned wage access before payday)
- PTO
- Complimentary parking
- Meals
- Competitive pay
Culture & values
- Join an award-winning team recognized as TOP Workplace in San Diego (2022-2025) and TOP Workplace USA (2023-2026) by Team Members.
- Estancia La Jolla is part of Noble House Hotels and Resorts, a collection of luxury hotels and resorts across the Americas.
- They look for team members who share core values, bring a hardworking team-player mindset, and have experience “having fun.”
- Support for Diversity, Equity, Inclusion, and Access, including a hotel committee bringing together a variety of thoughts, perspectives, and expressions, and encouraging you to share yours with the team.
Equal opportunity
Noble House Hotels & Resorts encourages and supports an environment where everyone can succeed as their authentic self. The company is an equal opportunity employer and does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status.
