HotelJobs.io
← Back to all jobs
Estancia La Jolla, A Noble House Hotel

Rooms Coordinator

Estancia La Jolla, A Noble House Hotel
La Jolla, CA $25+/hr Full time Posted 3d ago
Coordinator Customer Service Front Desk Guest Relations Guest Services Hospitality Hotel Hotel Operations Revenue Management
Apply Now

Job Description

Join Estancia La Jolla, A Noble House Hotel in La Jolla, CA (onsite) as a Rooms Coordinator focused on guest accommodation, room coordination, and professional service.

Responsibilities

  • Apply the resort’s booking strategies to ensure each party is appropriately accommodated
  • Coordinate room distribution and room status across departments including Front Office, Engineering, Reservations, Sales, Housekeeping, and Revenue Management
  • Register guests, provide room keys, and share pertinent information about amenities (Spa facilities, business center, and property events)
  • Handle guest concerns with professional service to support high levels of guest confidence and satisfaction
  • Look for opportunities to maximize revenue

Requirements

  • Minimum 1 year experience as Rooms Coordinator or equivalent experience and training desired
  • Excellent customer service and communication skills for guest interactions and high guest satisfaction
  • Basic computer skills to enter data and read and interpret information
  • Strong attention to detail; ability to solve problems and remain calm and alert with difficult guests, during busy activity periods, or in an emergency situation
  • Ability to stand and walk for long periods of time
  • Ability to learn and use hotel computer systems
  • Highly responsible and reliable
  • Ability to work AM, PM, weekend, and holiday shifts based on operational needs
  • Experience in a hotel or resort environment

Salary

  • $25/hour (USD)

Benefits

  • Competitive pay
  • Health insurance benefits
  • Team Member and Family & Friends hotel and restaurant discounts within the Nobel House Hotel & Resorts family
  • Matching 401k (after 1 year)
  • On-Demand Pay (earned wage access before payday)
  • PTO
  • Complementary parking
  • Meals

Culture & Team

  • Part of an award-winning team named TOP Workplace in San Diego (2022–2025) and TOP Workplace USA (2023–2026) by Team Members
  • Estancia La Jolla is part of Noble House Hotels and Resorts, a collection of luxury hotels and resorts in the Americas
  • Focus on a team environment that values having fun

Additional Notes

  • Ideal fit includes patience, empathy, and a commitment to excellent guest service
  • Role aligns with being a people connector who creates experiences and solves problems
  • Hotel committee supports initiatives toward Diversity, Equity, Inclusion, and Access; candidates are encouraged to share perspectives with the team

Similar Jobs