Room Attendant

The Room Attendant at AC Hotel San Juan Condado is responsible for maintaining clean, well-presented guestrooms and delivering attentive, courteous, and efficient service to every guest.

Key Responsibilities

• Thoroughly clean guestrooms in accordance with established standards.
• Complete pre-cleaning tasks, including setup of housekeeping cart supplies, cleaning supplies, and linen.
• Remove all trash and dirty linen from guestrooms and hallways.
• Maintain cleanliness and order in hallways, public areas, and closets, including vacuuming.
• Restock the housekeeping cleaning cart for the following day’s use.
• Replenish chemical bottles.
• Report missing room items (for example, irons and boards, hair dryers) to the Housekeeping Supervisor or Manager.
• Immediately report maintenance repairs to the Housekeeping Supervisor or Manager.
• Handle “Lost and Found” items according to property standards.
• Support overall guest satisfaction through consistent service.

Required Qualifications

• High school diploma or equivalent.
• Ability to occasionally exert up to 50 pounds of force, and/or frequently or constantly exert up to 20 pounds of force to lift, carry, push, pull, or otherwise move objects.
• Ability to stand for the entire shift.
• Effective verbal and written communication with employees and guests in an attentive, friendly, courteous, and service-oriented manner.

Preferred Qualifications

• Experience in a hotel or related field.
• High school diploma or equivalent and/or experience in a hotel or related field preferred.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave (provided in accordance with applicable law)
• Employee assistance program (EAP)
• Educational opportunities and tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
• 8 paid holidays per year for Employees Based in Washington
• Up to 20 days of paid vacation per year for Employees Based in Washington, based on classification and length of service
• Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next for Employees Based in Washington
• 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year for Employees Based in Colorado
• Up to 20 days of paid vacation per year for Employees Based in Colorado, based on classification and length of service
• 6 days or 48 hours of Paid Sick Leave per year for Employees Based in Colorado, accrued at 1 hour for every 30 hours worked
• 8 paid holidays per year for Employees Based in California
• Up to 20 days of paid vacation per year for Employees Based in California, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, capped at 192 hours of combined PST and CTO
• Paid Sick Time accrues at 1 hour for every 30 hours worked for Employees Based in California; unused time is carried over from one anniversary year to the next up to a maximum of 80 hours, and employees working in the City of Los Angeles are provided 40 hours annually on their anniversary with no carryover

Posting Information

• Posted on October 30, 2026
• Will remain open for at least 75 days

Location

San Juan, PR (onsite)

Benefit Note for Washington, Colorado, and California

Certain benefits described for associates in Washington, Colorado, and California may vary. Eligibility for and terms and conditions are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.