Room Attendant

Room Attendant (onsite) in Philadelphia, PA: detail-driven cleaning and sanitizing of guest rooms and bathrooms, with a focus on safety, accuracy, and guest satisfaction.

Responsibilities

• Clean and sanitize guest rooms and bathrooms according to Loews Hotels standards.
• Replace linens and amenities, and report any maintenance concerns promptly.
• Organize cleaning carts and linen closets; keep supplies stocked and used correctly.
• Report lost items, suspicious behavior, and any irregularities to supervisors.
• Attend departmental meetings and support in related areas when needed.
• Provide accurate information about hotel facilities and services to guests.
• Maintain a professional appearance and follow uniform standards.
• Deliver friendly, helpful guest interactions that support guest satisfaction.
• Follow OSHA safety protocols and departmental procedures for chemical use and emergency situations.
• Maintain regular attendance in line with department standards.
• May be required to work varying schedules based on business needs.
• Attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent work experience (preferred).
• Previous experience in a cleaning role (preferred).
• Previous experience in a hotel or resort environment (preferred).
• Basic English skills (preferred).
• Ability to walk, stand, reach, and bend.
• Ability to push, lift, and pull items up to 25 lbs repetitively throughout the shift.
• Ability to work a flexible schedule, including weekends and holidays as required.

Benefits

• Competitive health & wellness benefits.
• 401(k) & company match.
• Paid Sick Days.
• Vacation.
• Holidays.
• Paid Bereavement and Paid Pet Bereavement.
• Paid Parental Leave.
• Adoption Assistance.
• Training & Development opportunities and career growth.
• Tuition Reimbursement.
• Pet Insurance.
• Commuter Benefits for transit and parking.
• Complimentary meals in Team Member Café while working.
• Food & Beverage discounts in on-site outlets.
• Team Member Hotel Rates, other discounts, perks, and more.
• Benefits are subject to eligibility and may vary by position.

How You Work

• Guest-centered approach that anticipates needs and helps guests feel valued and comfortable.
• Precision-focused mindset focused on accuracy and consistency.
• Reliable and proactive organization to meet expectations.
• Team-oriented collaboration to support shared goals.
• Positive, adaptable attitude as priorities change.
• Veterans and military spouses are encouraged to apply.

About Loews Hotels & Co

• Founded in 1960.
• Operates iconic hotels and resorts across the U.S.
• Supports diverse and welcoming teams creating exceptional experiences in iconic destinations.

What We Offer

• Competitive health & wellness benefits, 401(k) & company match.
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement.
• Paid Parental Leave.
• Adoption Assistance.
• Training & Development opportunities, career growth.
• Tuition Reimbursement.
• Pet Insurance.
• Commuter Benefits for transit and parking.
• Complimentary meals in Team Member Café while working.
• Food & Beverage discounts in our on-site outlets.
• Team Member Hotel Rates and other discounts, perks, and more.
• Benefits are subject to eligibility and may vary by position.