Room Attendant

The Room Attendant plays a key role in preserving the cleanliness and presentation of guest rooms. This onsite position in Lynchburg, VA focuses on preparing hygienic, well-stocked rooms that meet established quality standards and support a comfortable, welcoming stay.

Key Responsibilities

• Clean and prepare guest rooms according to established hotel standards.
• Make beds, vacuum floors, dust surfaces, and sanitize all room areas.
• Clean bathrooms, including toilets, sinks, showers, mirrors, and fixtures.
• Replace linens, towels, and guest toiletries as needed.
• Restock minibar items and in-room supplies.
• Empty trash and replace liners in guest rooms and service areas.
• Report maintenance issues such as broken fixtures, leaks, or damaged furniture.
• Respond to guest requests for additional towels, amenities, or supplies.
• Maintain guest privacy and security with a respectful, professional approach.
• Provide courteous and professional service during guest interactions.
• Clean hallways, housekeeping carts, and service areas as assigned.
• Keep housekeeping equipment and supply areas clean, organized, and ready for use.
• Follow proper handling and storage procedures for cleaning chemicals and tools.
• Follow all hotel safety, sanitation, and hygiene standards.
• Adhere to proper procedures for guest room entry and privacy protocols.
• Comply with company policies and housekeeping guidelines.

Required Qualifications

• Ability to stand, walk, bend, kneel, and reach for extended periods.
• Frequent lifting and carrying of items up to 25 to 50 lbs.
• Ability to push and pull housekeeping carts and equipment.
• Continuous physical activity throughout shifts in guest rooms and hallways.
• Capacity to work in various indoor environments with exposure to cleaning chemicals.
• Ability to perform repetitive physical tasks efficiently and safely.
• Strong attention to detail and a commitment to cleanliness.
• Effective time management and ability to meet daily room quotas.
• Reliable, punctual, and self-motivated work ethic.
• Basic communication skills and a customer service mindset.
• Ability to work independently and as part of a team.
• Flexibility to work weekends, holidays, and varied shifts.
• Knowledge of cleaning chemicals and equipment is a plus.

Supervision and Schedule

This role is supervised by the Housekeeping Manager / Executive Housekeeper. Travel is not required.

Education

High school diploma or equivalent is preferred.

Employment Details

• FLSA Status: Non-Exempt
• Certifications: None required