Room Attendant
Job Description
As a Room Attendant at Aloft Hotel Miami Aventura in Miami, FL, you will support the Housekeeping Department through daily, on-the-ground execution. This onsite role focuses on keeping guest rooms and shared spaces clean, well-stocked, and ready for arrival, while maintaining a customer service mindset throughout each shift.
What you’ll do
- Clean and service assigned rooms or areas in line with established standards and procedures.
- Prepare and arrange guest rooms to hotel standards prior to guest arrival.
- Clean and maintain common areas of the hotel.
- Carry out laundry duties as necessary to support housekeeping operations.
- Stock and maintain housekeeping supply rooms to ensure supplies are available.
- Provide a consistently high level of customer service at all times.
- Assist guests with requests and questions as needed during your shift.
- Report any damages or repairs needed to management.
- Report all lost and found items to the Housekeeping Manager.
Benefits
- Medical, dental, vision, disability, and life insurance
- 401(k) retirement match
- Paid Holidays
- Paid Time Off
- Access to the Employee Assistance Program
- Fund