Coordinator

Coordinator Hotel Jobs

4 jobs found

Today

Rooms Coordinator

Estancia La Jolla, A Noble House Hotel La Jolla, CA

La Jolla, CA

Today

$25+/hr Full time Coordinator Customer Service Front Desk

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Job Description

Join Estancia La Jolla, A Noble House Hotel in La Jolla, CA (onsite) as a Rooms Coordinator focused on guest accommodation, room coordination, and professional service.

Responsibilities

Apply the resort’s booking strategies to ensure each party is appropriately accommodated
Coordinate room distribution and room status across departments including Front Office, Engineering, Reservations, Sales, Housekeeping, and Revenue Management
Register guests, provide room keys, and share pertinent information about amenities (Spa facilities, business center, and property events)
Handle guest concerns with professional service to support high levels of guest confidence and satisfaction
Look for opportunities to maximize revenue

Requirements

Minimum 1 year experience as Rooms Coordinator or equivalent experience and training desired
Excellent customer service and communication skills for guest interactions and high guest satisfaction
Basic computer skills to enter data and read and interpret information
Strong attention to detail; ability to solve problems and remain calm and alert with difficult guests, during busy activity periods, or in an emergency situation
Ability to stand and walk for long periods of time
Ability to learn and use hotel computer systems
Highly responsible and reliable
Ability to work AM, PM, weekend, and holiday shifts based on operational needs
Experience in a hotel or resort environment

Salary

$25/hour (USD)

Benefits

Competitive pay
Health insurance benefits
Team Member and Family & Friends hotel and restaurant discounts within the Nobel House Hotel & Resorts family
Matching 401k (after 1 year)
On-Demand Pay (earned wage access before payday)
PTO
Complementary parking
Meals

Culture & Team

Part of an award-winning team named TOP Workplace in San Diego (2022–2025) and TOP Workplace USA (2023–2026) by Team Members
Estancia La Jolla is part of Noble House Hotels and Resorts, a collection of luxury hotels and resorts in the Americas
Focus on a team environment that values having fun

Additional Notes

Ideal fit includes patience, empathy, and a commitment to excellent guest service
Role aligns with being a people connector who creates experiences and solves problems
Hotel committee supports initiatives toward Diversity, Equity, Inclusion, and Access; candidates are encouraged to share perspectives with the team

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Today

Housekeeping Coordinator

The Elser Hotel & Residences Miami, FL

Miami, FL

Today

Full time Coordinator Hospitality Hotel Operations

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Job Description

The Housekeeping Coordinator supports housekeeping operations across assigned sections and steps in to perform Housekeeping Manager duties when the role is unavailable. This onsite position is based in Miami, FL and focuses on maintaining service standards, monitoring productivity, and ensuring smooth daily floor operations.

Key Responsibilities

Inspect Room Attendants’ performance daily within the assigned section to confirm standards and productivity levels are met and sustained.
In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all V.I.P. rooms and report availability to the Front Office according to hotel standards.
Oversee end-of-day floor closing activities, ensuring Room Attendants’ carts are clean and restocked.
Confirm daily assignment records are completed, signed off, and submitted to the Housekeeping Office on time.
Maintain key control procedures.
Handle items for Lost and Found in line with established standards.
Monitor cleanliness and organization of Room Attendants’ carts, linen closets, control closets, stairways, and landings.
Oversee daily duty assignments to ensure Room Attendants and House Attendants each have an active work assignment.
Carry an active pager and/or radio throughout the shift to stay in contact with the Front Office and/or Engineering.
Provide updates on the progress of out-of-order rooms under the Housekeeping Department’s supervision to the Guest Services Manager, as required.
Initiate work orders for repairs and maintenance, forward them to Engineering, and follow through until each request is completed.
Assist with training of Housekeeping staff.
May be required to clean rooms based on business needs.
Ensure completion of cleaning projects on a biannual basis.
Support overall guest satisfaction through consistent housekeeping execution.

Requirements

High School diploma or equivalent required.
College course work in a related field is helpful.
At least two to three years of progressive experience in a hotel or related field is preferred.
Previous supervisory responsibility is preferred.
Ability to stand during the entire shift.
Effective communication skills, both verbal and written, with employees and guests at all levels in an attentive, friendly, courteous, and service-oriented manner.

Additional Information

This role is an onsite housekeeping coordination position with a requirement for pager and radio communication during the shift. When needed, the coordinator administers housekeeping functions for assigned sections and assumes Housekeeping Manager responsibilities in the role’s absence.

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9d ago

Coordinator Group Reservations

Hotel Indigo San Diego, CA

San Diego, CA

9d ago

$25 - $27/hr Full time Accounting Administrative Support Conference Management

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Job Description

Support group bookings end-to-end at Hotel Indigo in San Diego, CA (onsite). As a Coordinator Group Reservations, you will help keep reservations accurate and communication clear across teams, while staying on top of rates, promotions, inventory, and VIP details. The role also includes administrative coordination such as deposits, billing information, documentation, and pre-arrival planning for group arrivals and upgrades.

What you’ll do

Stay current on rates, rate changes, promotions, and property information including facilities, services, and hours of operation.
Prepare for each group’s arrival by compiling group history, billing information, deposits, filing, VIP details, and correspondence as needed, while communicating with booking contacts.
Record group rooms and group revenue accurately in the property management system and double check routing for group reservations.
Send no-show, pickup, and requested reports for citywide groups, including post-event audit reports.
Promote teamwork and service quality through daily communication and coordination with other departments.
Assign rooms each day, balance inventory, and manage upgrades tied to IHG Rewards elite status.
Send pre-arrival upgrade notifications and coordinate distribution of welcome letters, bags, room drops, and other client-requested items.
Process group reservation requests, changes, and cancellations received by phone, fax, email, mail, and through travel planners/corporations.
Enter or modify group blocks in the system to ensure stay dates, cancellation policy, deposit requirements, and booking procedures are reflected correctly.
Maintain an accurate filing system for groups and ensure each group block is traceable, including creating subblocks for citywide events with multiple visiting groups.
Create and update group block notes with relevant contract and reservation data, coordinating with departments to meet group needs.
Maintain reports and records for groups during stay and after departure, and follow up on group inquiries.
Make reservations for preplanning visits, site tours, influencers, and VIPs; coordinate site rooms with housekeeping, front office, and the broader team.
Assist during peak arrival/departure periods and cover lunch shifts for front desk agents.
Respond to guest concerns or complaints, and communicate outstanding requests or issues to management for additional monitoring or follow-up.
Perform assigned tasks such as running daily reports (cancellations, bookings, arrivals) and managing Passkey functions including rooming list uploading, monitoring room block pickup and inventory, and uploading payment information.

What you bring

High school diploma or equivalent and one year of experience as a reservationist, front desk agent, or in a related field, or an equivalent combination of education and experience.
Fluent English speaking required; other languages preferred.
Ability to read and write for reviewing and processing guest reservations and daily reports.
Basic mathematical skills used some of the time.
Computer skills required; use a keyboard to type reservation information.
May be required to work nights, weekends, and/or holidays.
Frequent communication skills used when interacting with clients, guests, and employees.
Ability to perform key tasks involving speaking and listening usually while sitting.

Tools you’ll use

Passkey
Property management system

Benefits

Paid time off
Medical/dental/vision insurance
401k

Compensation: $25.00 - $27.00 per hour. Pay range applies to work performed in San Diego, CA.

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18d ago

Housekeeping Coordinator

SW Hotel Management Los Angeles, CA

Los Angeles, CA

18d ago

$29+/hr Full time Administrative Support Coordinator Customer Service

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Job Description

SW Hotel Management invites you to join an onsite Housekeeping Coordinator role in Los Angeles, CA. This position offers a competitive hourly rate of $29 and a clear path to contribute to 100% guest satisfaction while delivering essential administrative support to the housekeeping team.

Responsibilities

Engage guests and associates in an attentive, friendly, courteous, service‑oriented manner.
Generate sold room reports, verify room status, identify discrepancies, prioritize cleaning, and update the status of departing rooms.
Document and resolve discrepant room issues with the Front Desk.
Prepare maintenance work orders and distribute them to Engineering.
Monitor guest satisfaction signals and use sound judgment to determine appropriate actions.
Coordinate assignment, cleaning and distribution of rooms to staff.
Provide administrative support to the Housekeeping Department.
Answer phones and coordinate the fulfillment of guest requests.
Follow up on the return of items.
Complete work assignments for Room Attendants and other staff.
Report room status to the appropriate departments.
Maintain accurate records of room status, including out of order rooms, maintenance slips, and general cleaning progress.
Adhere to company policies and safety procedures; report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
Participate in all department inventories.
Attend meetings and trainings as necessary.
Perform other duties as required.

Requirements

High School Diploma or GED with equivalent work experience.
Minimum of 2 years of hotel housekeeping or similar experience.
Previous supervisory experience in a hotel is preferred.
Bilingual English/Spanish is required.

Department: Rooms

Shift / Days: PM / Varies

Reports to: Director of Housekeeping, Housekeeping Manager

Physical demands: Long hours, including nights and weekends; ability to lift up to 50 pounds occasionally and up to 20 pounds frequently or constantly; ability to stand for extended periods.

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Coordinator Hotel Jobs

Rooms Coordinator

Housekeeping Coordinator

Coordinator Group Reservations

Housekeeping Coordinator

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