Japanese Bilingual Hotel Marketing Associate

Hawaii HIS Corporation in Honolulu is recruiting a Japanese bilingual Hotel Marketing Associate to support Japanese-speaking customers with hotel accommodation planning and partner coordination. In this onsite full-time role, you will manage hotel plan promotion activities while handling contract administration, pricing and tariff updates, and guest-related issue follow-ups with hotel stakeholders.

You will also maintain accurate hotel information across internal systems and web-facing channels, respond professionally to inquiries from the Japan sales office and other outlets, and support ongoing commercial reporting by collecting competitor data and preparing reports upon request.

Key Responsibilities

• Plan and promote hotel accommodation plans for Japanese customers
• Communicate and negotiate with a hotel sales representative to address issues arising from guests
• Assist with contract renewals and update corresponding databases
• Request quotations from hotels
• Collect competitor data and generate various reports upon request
• Update tariffs and input or update hotel-related information on the web, and distribute hotel information to relevant stakeholders
• Respond to inquiries from the Japan sales office and other outlets in a professional and timely manner

Requirements

• Japanese: Fluency required（日本語必須）
• English: Business conversation level required（ビジネス英会話レベル）
• PC Skills: MS-Excel (higher than intermediate level) & MS-Word required（PCスキル）
• Preferred Experience: Previous work experience in tourism/hospitality industry（旅行業界またはホテル関連業務経験あれば尚可）

Technologies

• MS-Excel
• MS-Word

Compensation

• Hourly rate: $16.50 per hour以上

Benefits

• PTO (Paid Time Off/有給休暇)
• Holiday pays, bereavement leave, volunteer leave（祝日手当、忌引休暇等）
• Health Insurance (Medical), Vision, Dental, Drug: The company pays 100% of the employee's coverage（健康保険－社員の保険料は100％会社負担）
• Commuting Assistance Program（通勤交通費補助）
• Employee Discounts（各種社員割引）
• 401(k) with company matching
• Flexible Spending Account
• Voluntary Insurance Coverage (AFLAC)

Work Conditions

• Monday through Friday（Monday to Friday; weekends and holidays off）（月曜～金曜日/土日祝日休み）
• Five days at office（オフィス出勤）
• Full-time, 8 hours a day（週40時間勤務）

Office Location

Waikiki Shopping Plaza, 2250 Kalakaua Ave. Honolulu, HI 96815

Employment Details

• Employment type: 正社員
• Work setting: Onsite

Application Notes

Applications are limited to individuals who can legally work in the United States on an unlimited basis. Applicants who require visa sponsorship, including those with J-1 visa or OPT/CPT, are not eligible.