Santa Monica, CA

Hotel Jobs in Santa Monica, CA

2 jobs found

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1d ago

Meeting & Special Events Administrative Assistant

Shutters on the Beach & Hotel Casa del Mar Santa Monica, CA

Santa Monica, CA

1d ago

$33 - $35/hr Full time Administrative Assistant Administrative Support Banquet Event Orders

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Job Description

Provide administrative support to the Meetings & Special Events team while coordinating event documentation, communication, and select catering logistics at a Santa Monica luxury property.

Responsibilities

Deliver daily administrative support to the Meetings & Special Events team, or provide coverage as needed.
Keep Delphi and Opera information accurate and up to date.
Prepare, revise, merge, and distribute Banquet Event Orders (BEOs).
Support event preparation by organizing and distributing group resumes, amenity requests, and related materials.
Coordinate billing and deposits with Accounting.
Maintain departmental records and filing systems with attention to accuracy.
Answer incoming client phone calls and emails.
Provide general hotel information to providers and assist with routine client and guest requests.
Cross-support Sales & Catering administrative tasks as needed under team direction.

Requirements

Luxury Hotel Experience

Technologies

Delphi
Opera

Benefits

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Vision insurance
Referral program

Location: Santa Monica, CA (onsite)

Compensation: USD 33 - 35 per hour

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2mo ago

Front Desk Agent

Hotel Casa Del Mar Santa Monica, CA

Santa Monica, CA

2mo ago Closed

$32 - $35/hr Full time Customer Service Front Desk Front Desk Reservations

This position is no longer accepting applications (closed Sep 7, 2026).

Job Description

Provide arrival-to-departure support at a Santa Monica property by handling check-in, guest requests, and front desk payments.

Responsibilities

Check guests in and out accurately and efficiently.
Respond promptly with clear, accurate information on availability, accommodation types, transportation to and from the hotel, rates, and related details.
Manage and execute guest requests during arrival and throughout their stay.
Promote Hotel marketing programs.
Assign reservations based on guest preferences and current availability.
Answer questions about hotel facilities and services, plus local attractions and directions.
Handle guest complaints tactfully and negotiate appropriate resolutions.
Develop, maintain, and support a financially responsible return guest program unique to ETC Hotels.
Process payments, including cash and credit cards, as part of guest service at the front desk.

Requirements

Minimum ONE Year of working in luxury hospitality.
Front desk experience: 2 years (Required).
Open availability with coverage for weekends and holidays (Required).
Ability to multi-task while maintaining poise and a sense of humor in a fast-paced, demanding environment.
Ability to read, speak, and understand English.
Ability to stand and walk during eight-hour shifts.
Professional, well-groomed, courteous representation of the company.

Benefits

Competitive wage: USD 32 - 35 per hour.
Medical, Dental, Vision, and Life Insurance.
Vacation/Holiday and Sick Pay.
401(k) with company match.
Uniform provided and dry cleaned.
Free parking and a commuter incentive program.
401(k) and 401(k) matching.
Employee discount.
Referral program.

Job Details

Job type: Full-time
Work location: In person
Location: Santa Monica, CA (onsite)
Ability to commute: Santa Monica, CA 90405 (Required)
Pay: $32.00 - $35.00 per hour

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Hotel Jobs in Santa Monica, CA

Meeting & Special Events Administrative Assistant

Front Desk Agent

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