Los Angeles, CA

Hotel Jobs in Los Angeles, CA

2 jobs found

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Today

Hotel Sales Director

GF Hotels and Resorts Los Angeles, CA

Los Angeles, CA

Today

$90k - $110k/yr Full time Marketing Business Development Business Systems

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Job Description

GF Hotels and Resorts seeks an onsite Hotel Sales Director in Los Angeles, CA to lead sales strategy, train the sales team, collaborate with sales managers, and drive new and recurring hotel business.

Responsibilities

Evaluate market data to shape methods for meeting financial targets, craft marketing plan deliverables, and prepare the annual sales forecast.
Drive new revenue through a targeted outbound outreach program, leveraging personal contacts, local professionals, travel agencies, and other corporate groups.
Develop and execute sales strategies to sustain high occupancy and profitability in coordination with department managers.
Coordinate regular meetings with department heads, review weekly sales activity, and generate a monthly expense report for all sales-related costs.
Implement a strategic plan aligned with revenue management and hotel objectives to help the sales team meet and exceed room-booking targets.

Requirements

Proficiency with office software, including Microsoft Word and Microsoft Excel.
Minimum five years of sales experience in a related field.
Demonstrated success in lead generation and deal closing.
Strong analytical abilities, effective communication, and leadership skills.
Hospitality experience is preferred but not required.

Technologies

Microsoft Word
Microsoft Excel

Benefits

Health insurance
Paid time off
Ongoing learning opportunities
Competitive compensation
Great culture

Compensation

$90,000 - $110,000 yearly

About GF Hotels and Resorts

GF Hotels and Resorts, based in Philadelphia, Pennsylvania, is a full-service hospitality ownership and management company that, through its operating affiliates, works on behalf of a variety of individual owners, real estate funds, and institutional lenders. GF believes in an enterprising spirit with a promise of integrity and a passion for hospitality. The organization emphasizes that people are key to success and offers health insurance, paid time off, ongoing learning opportunities, competitive compensation, and a great culture.

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1d ago

Front Desk Agent

Sheraton Gateway Los Angeles Hotel Los Angeles, CA

Los Angeles, CA

1d ago

$21+/hr Full time Administrative Support Concierge Customer Service

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Job Description

The Front Desk Agent position at the Sheraton Gateway Los Angeles Hotel serves as the front-line ambassador, handling guest reception and front office operations to ensure a smooth, welcoming experience for guests, visitors, and colleagues.

Overview

This role centers on managing check-in and check-out duties while coordinating with various hotel departments to sustain efficient front desk operations. A proactive communication style and professional presence help uphold the Sheraton brand standards and deliver guest-focused service.

Responsibilities

Greet guests in a friendly, prompt, and professional manner.
Spend approximately 80 percent of the shift on the lobby level to engage with guests and assist in person.
Provide warm, knowledgeable assistance to guests to facilitate a smooth and memorable stay.
Assist the concierge and bell staff with duties such as dinner reservations, transportation help, gift recommendations, and hotel referrals.
Check guests in, issue room keys, explain hotel services and room locations, and answer phones promptly and courteously.
Promote room upgrades when appropriate to support revenue goals.
Process cash and credit card transactions accurately according to procedures, including posting charges, completing cashier and reports, preparing deposits, and securing the cash drawer.
Manage guest safe-deposit boxes, including issuing, controlling, and releasing access.
Communicate outstanding guest requests or issues to management for monitoring or follow-up.
Address guest complaints promptly and implement appropriate service recovery measures to ensure satisfaction.
Foster teamwork and high-quality service through daily coordination with other departments.
Perform additional duties as assigned to deliver genuine hospitality and maintain Sheraton Brand standards.

Requirements

High School diploma or equivalent.
Excellent communication skills with a solid knowledge of the Los Angeles area and a customer-focused approach.
Experience in hotel or resort front desk operations.
Customer service or hospitality experience is preferred.
Proficiency in additional languages is preferred.

Benefits

Dental insurance
Employee discount
Health insurance
Vision insurance

Pay

From $21.44 per hour.

Work Location

Location: Los Angeles, CA (onsite). This is an in-person role.

Standard Specifications

Requirements reflect minimum qualifications necessary to perform the duties. The role may involve duties that require maintaining health and safety for staff and guests, and candidates should meet the noted aptitudes to proceed.

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Hotel Jobs in Los Angeles, CA

Hotel Sales Director

Front Desk Agent

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