Night Auditor

The Metric Hotel is hiring an on-site Night Auditor in Los Angeles, CA. This overnight position supports smooth front desk operations, accurate financials, and guest service continuity throughout the night. The role offers a blend of hospitality management and administrative precision, with an hourly pay range of USD 18 to 23.

Responsibilities

• Oversee all overnight front desk operations, including check-ins, check-outs, and guest inquiries
• Complete nightly audits of financial transactions, ensuring correct billing and performing account reconciliation
• Respond to guest requests and resolve issues promptly to support a positive guest experience
• Monitor security cameras and conduct routine safety checks around the property
• Maintain accurate, detailed records of daily transactions, incidents, and shift reports
• Answer multi-line phone systems with professionalism and courtesy, providing information or directing calls as needed
• Support administrative duties such as updating reservation systems and preparing reports for management

Requirements

• Strong background in hospitality management and hotel operations
• Excellent customer service skills with a friendly, approachable demeanor
• Bilingual or multilingual ability to effectively serve diverse guest populations
• Proficiency in front desk procedures, including guest relations and phone etiquette
• Experience using hotel management software and multi-line phone systems
• Knowledge of night audit procedures and hotel accounting practices
• Exceptional communication skills and strong attention to detail for accuracy in financial records and guest interactions

Technologies

• Hotel management software
• Multi-line phone systems
• Reservation systems

Work type: In person (onsite). Compensation: $18.00 to $23.00 per hour.