Room Attendant

As a Room Attendant at DTLA Proper Hotel in Los Angeles, CA, you will help ensure guest rooms and shared areas remain clean, comfortable, and well presented. This onsite role focuses on sanitation, attention to detail, and responsive guest service while following established health and safety procedures.

Key Responsibilities

• Clean and sanitize guest rooms to hotel standards, including dusting, making beds, vacuuming carpets, and cleaning bathrooms.
• Change bed linens, replace towels, and replenish room amenities such as soap, shampoo, and toilet paper as needed.
• Confirm that rooms are stocked with required items, including linens, toiletries, and in-room supplies.
• Inspect that furniture and fixtures are free of dust and smudges, with room décor arranged neatly.
• Check for maintenance concerns in assigned rooms, including broken furniture, plumbing, or electrical issues, and report findings to maintenance.
• Maintain cleanliness and tidiness in public areas including hallways, elevators, lobbies, and restrooms.
• Replenish supplies in public restrooms and keep them neat and hygienic.
• Support cleaning of other hotel areas when needed, including staff rooms, storage areas, or banquet rooms.
• Provide friendly, courteous service to guests, including responding to special requests or inquiries.
• Report guest complaints or issues promptly to the housekeeping supervisor or management.
• Prepare rooms for early check-ins and late check-outs in alignment with hotel check-in and check-out policies.
• Follow health, safety, and sanitation guidelines when using cleaning chemicals and equipment.
• Store cleaning products safely and securely when not in use.
• Ensure housekeeping carts are stocked with the supplies required for the shift.
• Monitor housekeeping inventory levels (such as cleaning agents and linens) and notify a supervisor when stock is low.
• Assist with organization of linen closets, cleaning supplies, and equipment.
• Perform thorough room inspections so spaces meet or exceed cleanliness and quality standards before guest arrival.
• Maintain consistent cleanliness during high-traffic periods.
• Work as part of a team with other housekeeping staff, following supervisor instructions and supporting efficient room turnover.
• Communicate with housekeeping supervisors, maintenance, and other departments to resolve issues.
• Assist with special cleaning projects or tasks assigned by the housekeeping supervisor.

Requirements

• High School Diploma or equivalent required.
• Previous experience in housekeeping or cleaning services is a plus, but not required.
• Knowledge of cleaning techniques and use of cleaning equipment is beneficial.
• Strong attention to detail to clean rooms and public areas to the highest standard.
• Ability to work independently with minimal supervision.
• Good communication skills to interact with guests and team members.
• Time management skills to complete tasks efficiently during a shift.
• Ability to follow instructions and hotel procedures for cleaning, safety, and guest service.
• Ability to sit or stand for extended periods of time.
• Ability to lift and move up to 35 pounds (e.g., linens, cleaning equipment).
• Frequent use of hands, fingers, and wrists for handling cleaning tools and operating equipment.
• Ability to work in a physically demanding environment with exposure to cleaning chemicals and equipment.