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Job Description

Ensure guest rooms and bathrooms are clean, sanitized, and welcoming while providing helpful, friendly service at Loews Hollywood Hotel in Los Angeles, CA (onsite).

Responsibilities

  • Clean and sanitize guest rooms and bathrooms to Loews Hotels standards
  • Replace linens and amenities and report maintenance issues promptly
  • Organize cleaning carts and linen closets, keeping supplies stocked and used properly
  • Report lost items, suspicious behavior, and any other irregularities to supervisors
  • Attend departmental meetings and assist in related areas when needed
  • Provide accurate information about hotel facilities and services to guests
  • Maintain a professional appearance and adhere to uniform standards
  • Deliver friendly, helpful guest interactions that support guest satisfaction
  • Follow OSHA safety protocols for chemical use and emergency situations
  • Maintain regular attendance in accordance with standards
  • Be available to work varying schedules based on business needs
  • Attend all mandatory training sessions and meetings
  • Perform other duties as assigned

Requirements

  • High school diploma or equivalent work experience preferred
  • Previous experience in a cleaning role preferred
  • Previous experience in a hotel or resort environment preferred
  • Basic English skills preferred
  • Ability to walk, stand, reach, and bend
  • Ability to push, lift, and pull items weighing up to 25 lbs repetitively during the entire shift
  • Ability to work a flexible schedule, including weekends and holidays as required

Benefits

  • Competitive health & wellness benefits
  • 401(k) & company match
  • Paid Sick Days
  • Vacation
  • Holidays
  • Paid Bereavement
  • Paid Pet Bereavement
  • Training & Development opportunities
  • Career growth
  • Tuition Reimbursement
  • Pet Insurance
  • Team Member Hotel Rates, other discounts, perks and more
  • Transportation perks
  • Complimentary meals in Team Member Café while working

Who You Are

  • Guest-Centered Professional: make guests feel valued and comfortable, anticipating needs before they arise
  • Precision-Focused Professional: accuracy and consistency in every detail to support an exceptional guest experience
  • Reliable and Proactive: initiative, organization, and consistent delivery of expectations
  • Team-Oriented Collaborator: supports teammates to achieve shared goals
  • Positive and Adaptable: friendly attitude and readiness to adjust to changing priorities
  • Veterans and military spouses encouraged to apply

Pay

  • $33.17 per hour (USD)
  • Wage information listed for this position: $33 per hourly

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