Room Attendant
Job Description
Ensure guest rooms and bathrooms are clean, sanitized, and welcoming while providing helpful, friendly service at Loews Hollywood Hotel in Los Angeles, CA (onsite).
Responsibilities
- Clean and sanitize guest rooms and bathrooms to Loews Hotels standards
- Replace linens and amenities and report maintenance issues promptly
- Organize cleaning carts and linen closets, keeping supplies stocked and used properly
- Report lost items, suspicious behavior, and any other irregularities to supervisors
- Attend departmental meetings and assist in related areas when needed
- Provide accurate information about hotel facilities and services to guests
- Maintain a professional appearance and adhere to uniform standards
- Deliver friendly, helpful guest interactions that support guest satisfaction
- Follow OSHA safety protocols for chemical use and emergency situations
- Maintain regular attendance in accordance with standards
- Be available to work varying schedules based on business needs
- Attend all mandatory training sessions and meetings
- Perform other duties as assigned
Requirements
- High school diploma or equivalent work experience preferred
- Previous experience in a cleaning role preferred
- Previous experience in a hotel or resort environment preferred
- Basic English skills preferred
- Ability to walk, stand, reach, and bend
- Ability to push, lift, and pull items weighing up to 25 lbs repetitively during the entire shift
- Ability to work a flexible schedule, including weekends and holidays as required
Benefits
- Competitive health & wellness benefits
- 401(k) & company match
- Paid Sick Days
- Vacation
- Holidays
- Paid Bereavement
- Paid Pet Bereavement
- Training & Development opportunities
- Career growth
- Tuition Reimbursement
- Pet Insurance
- Team Member Hotel Rates, other discounts, perks and more
- Transportation perks
- Complimentary meals in Team Member Café while working
Who You Are
- Guest-Centered Professional: make guests feel valued and comfortable, anticipating needs before they arise
- Precision-Focused Professional: accuracy and consistency in every detail to support an exceptional guest experience
- Reliable and Proactive: initiative, organization, and consistent delivery of expectations
- Team-Oriented Collaborator: supports teammates to achieve shared goals
- Positive and Adaptable: friendly attitude and readiness to adjust to changing priorities
- Veterans and military spouses encouraged to apply
Pay
- $33.17 per hour (USD)
- Wage information listed for this position: $33 per hourly