Laundry Supervisor

Estancia La Jolla, A Noble House Hotel is seeking a Laundry Supervisor to oversee daily laundry operations on site in La Jolla, CA. This role helps ensure service quality, cleanliness standards, and product readiness are consistently met while supporting department goals through team leadership and effective monitoring of output and turnaround time.

You will supervise and develop laundry staff, track production performance, and help maintain inventory, equipment readiness, and a clean, well-run laundry area. The position also supports hotel standards by flagging maintenance needs and stepping in with housekeeping assistance when required.

Key Responsibilities

• Ensure laundry cleanliness, service, and product quality standards are met while supporting achievement of laundry department goals.
• Build, supervise, and support effective team performance.
• Train and coach laundry staff on specific job tasks and completion of daily production requirements.
• Monitor production levels and turnaround time, and provide daily reporting.
• Maintain appropriate inventory of supplies and equipment, and order as needed.
• Participate in weekly and monthly inventory counts.
• Monitor laundry systems and equipment maintenance to support optimum department performance.
• Ensure laundry is completed as scheduled and that linen inventory is restocked to meet demand.
• Keep the laundry area clean and ensure equipment is maintained.
• Notify the manager of needed equipment maintenance or operational problems.
• Supplement team efforts by assisting with housekeeping department services as needed.

Requirements

• Prior hotel or laundry experience is desirable.
• 1 to 2 years of increasingly responsible laundry experience in a hotel environment is required.
• Prior supervisory experience is desired.
• Ability to lead others through mentoring and training that helps staff meet or exceed guest expectations and supports high guest satisfaction.
• Ability to address guest needs through verbal, face-to-face interactions.
• Ability to exercise discretion when handling occasional confidential or sensitive information.
• Positive attitude and professional demeanor.
• Strong communication and interpersonal skills with commitment to high guest satisfaction.
• Ability to learn and use the computer systems used at the hotel.
• Ability to work AM, PM, weekend, and holiday shifts as operational needs require.
• Ability to stand and walk for long periods of time.
• Ability to move, lift, push, and pull moderate amounts of weight.

Pay and Benefits

• Hourly pay: USD 26 to USD 26
• Health insurance benefits
• Team Member and Family & Friends hotel and restaurant discounts within the Noble House Hotel & Resorts family
• Matching 401k (after 1 year)
• On-Demand Pay (earned wage access before payday)
• PTO
• Complimentary parking
• Meals

Application Review Notice (AI)

• As part of a commitment to a fair, efficient, and consistent hiring process, AI may be used to help recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other submitted materials.
• AI may identify patterns, highlight relevant skills and experience, and assist in comparing qualifications to the requirements of the role.
• These tools support efficiency and consistency while the hiring team makes the final hiring decisions.