Job Description
As a House Person, you support the day-to-day effectiveness of the hotel Housekeeping department by maintaining supplies and equipment, organizing back-of-house spaces, and assisting with cleanliness across operational areas of the property.
Role Overview
House Persons help ensure that housekeeping operations run smoothly through organized storerooms, clean back-of-house areas, and timely support with trash removal and linen retrieval. When needed, you also assist with maintaining cleanliness in public spaces to support a welcoming guest experience.
Key Responsibilities
- Maintain cleanliness and organization of storeroom shelves and other supply storage areas to support easy retrieval and inventory control.
- Clean and organize back-of-house areas, including doors, walls, closets, lockers, refreshment areas, and fixtures, to keep work areas presentable and orderly.
- When necessary, support the cleanliness of public spaces such as guest corridors, lobby areas, public restroom facilities, and exterior hotel spaces.
- Retrieve and properly dispose of trash from guest rooms, public areas, and back-of-house areas.
- When necessary, take ownership to address guest challenges in collaboration with the Housekeeping and Guest Service teams.
- Maintain professionalism aligned with hotel brand and company expectations.
- Know and communicate hotel emergency procedures, and inform and assist guests during emergencies.
- Perform additional tasks as required or assigned by hotel leadership.
Required Qualifications
- Effective verbal and written communication skills.
- Ability to speak, read, and write in the primary language used in the workplace.
- Ability to work 8+ hours per day, standing and walking frequently throughout the workday.
- Ability to lift, lower, and maneuver up to 30 pounds occasionally.
- Ability to reach, bend, stoop, and pivot frequently throughout the workday.
Compensation
USD 20 per hour (on-site role in Santa Barbara, CA).
Benefits
- Insurance enrollment available from DAY 1.
- Paid time off available from DAY 1.
- Holiday pay available from DAY 1.
- 401(k) enrollment after 30 days.
- Hotel and travel discounts at worldwide destinations.
- Professional development and promotion opportunities.