Duluth, MN

Hotel Jobs in Duluth, MN

6 jobs found

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4d ago

Guest Services Representative

Edgewater Hotel & Waterpark Duluth, MN

Duluth, MN

4d ago

Full time Customer Service Front Desk Guest Services

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Job Description

Edgewater Hotel & Waterpark is hiring a Guest Services Representative in Duluth, MN (onsite) to support guest experiences during busy arrival and guest-service hours.

Responsibilities

Ensure guests receive efficient, courteous service and that staff follow established standards.
Handle guest concerns and ensure follow-up is completed.
Support daily room inventory status to help achieve optimal revenue while meeting guest expectations.
Supervise bell staff activity and service levels to ensure arrivals, departures, and guest interactions are handled efficiently and with friendliness.

Schedule

8-hour shifts.
Shift windows: 7am–3pm, 3pm–11pm, and 11pm–7am.

Requirements

Highly organized.
Thorough knowledge of guest service and guest satisfaction.
Good communication skills, including verbal and written.
Comfort working in a team environment and acting as a team leader for many tasks.
Basic computational ability.
Basic computer skills.

Benefits

Free uniforms.
Health insurance.
Paid time off.
401(k).
Dental insurance.
Full-time options: Medical, Dental, and Vision options for full-time employees.
Full-time perks: Paid time off and 401(k) for full-time employees.
Hotel discounts across the country: franchise rates at hotels within the same brand and discounts on other hotels managed by ZMC Hotels.
Regular opportunities for bonuses.
$250 referral bonus for you and a referred associate.
DailyPay: access to already earned wages before payday.
Opportunities for upward mobility and growth within the company.

Company Overview

Focused on providing strong hospitality for both employees and guests.
Offers seasonal work and full-time career opportunities, with flexible schedules and steady employment.
Seeks friendly team members committed to quality service.

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1mo ago

Night Auditor

Pier B Resort Hotel Duluth, MN

Duluth, MN

1mo ago Closed

$18 - $19/hr Full time Accounting Administrative Support Auditing

This position is no longer accepting applications (closed Oct 24, 2026).

Job Description

Pier B Resort Hotel in Duluth, MN is hiring an on-site Weekend Night Auditor to support overnight operations on Friday and Saturday nights, working from 11:00 PM to 7:00 AM. This role focuses on accuracy, guest service, and keeping the property running smoothly during overnight hours.

As the overnight point of contact, you will complete nightly audit procedures, manage guest check-ins and check-outs, monitor security and safety practices, and help prepare daily reporting for the next business day. The position also includes front desk and lobby upkeep, administrative support, and coordination with housekeeping and maintenance when guest needs or facility issues come up.

Key Responsibilities

Complete nightly audit procedures to reconcile daily financial transactions and confirm accuracy of guest accounts
Check in and check out guests efficiently while maintaining friendly, professional service
Monitor hotel security and safety protocols during overnight hours
Prepare and distribute daily reports, including revenue summaries and occupancy reports
Address guest inquiries, requests, and complaints with professionalism and courtesy
Maintain cleanliness and organization of the front desk and lobby area
Assist with administrative tasks such as data entry and record keeping
Coordinate with housekeeping and maintenance teams to support guest needs and resolve facility issues

Requirements

Previous experience in hospitality, hotel front desk, or accounting is preferred
Strong attention to detail and accuracy in financial transactions
Excellent communication and interpersonal skills
Ability to work independently and handle multiple tasks efficiently
Proficiency with hotel management software and basic computer skills
Flexibility to work overnight shifts, including weekends and holidays
High school diploma or equivalent; additional hospitality training is a plus

Compensation

$18–$19 per hour (USD)

Employee Benefits

401(k) with Employer Match
Health Insurance
Paid Time Off (PTO)
Employer-Paid Life Insurance up to $10,000
Voluntary Life Insurance (full time employees)
Voluntary STD / LTD (full time employees)

Benefits overview: Eligible employees age 21 and older can participate in the 401(k) plan starting after 90 days of employment, with an employer match to support retirement savings. Full-time employees are eligible for health insurance; part-time employees may qualify after one year of service if averaging at least 30 hours per week. PTO is available starting from your first day of employment. Employer-paid life insurance provides coverage up to $10,000 depending on employee class, at no cost to you. Full-time employees may also opt into additional voluntary life insurance and voluntary short-term or long-term disability coverage.

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2mo ago

Guest Services Associate

Edgewater Hotel & Waterpark Duluth, MN

Duluth, MN

2mo ago Closed

Full time Bellperson Customer Service Front Desk

This position is no longer accepting applications (closed Sep 16, 2026).

Job Description

Join a fast-paced, guest-first team at Edgewater Hotel & Waterpark in Duluth, MN onsite, supporting check-in, guest questions, and bell staff service during busy periods.

Responsibilities

Deliver efficient, courteous guest service and ensure staff members follow established standards
Handle guest concerns and ensure required follow-up is completed
Assist with daily maintenance of room inventory status to support optimal revenue levels while meeting guest expectations
Supervise bell staff activities and service levels to ensure arrival, departures, and other guest interactions are handled efficiently and with a friendly approach

Requirements

Strong organizational skills
Thorough knowledge of guest service and satisfaction
Good communication skills, including verbal and written
Comfort working in a team environment and serving as a team leader for many tasks
Basic computational ability
Basic computer skills

Schedule

8 hour shifts
Shift times include: 7am-3pm, 3pm-11pm, and 11pm-7am

Technologies

DailyPay

Benefits

Health insurance
Vision insurance
401(k)
Dental insurance
Employee discounts
Medical, Dental, and Vision options for full-time employees
Paid time off and 401(k) for full-time employees
All employees get discounts on hotels across the country, including franchise rates at hotels within the same brand plus discounts on other hotels managed by ZMC Hotels
Regular opportunities for bonuses
$250 referral bonus for you and a referred associate
DailyPay: access to already earned wages before payday
Opportunities for upward mobility and growth within the company

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2mo ago

Room Attendant

Edgewater Hotel & Waterpark Duluth, MN

Duluth, MN

2mo ago Closed

$15+/hr Full time Guest Services Hospitality Hotel Operations

This position is no longer accepting applications (closed Sep 5, 2026).

Job Description

The Room Attendant role at Edgewater Hotel & Waterpark in Duluth, MN is onsite and supports an attentive, well-maintained guest room experience. The position focuses on cleaning, replenishing, disinfecting, and handling guest requests in a timely and courteous manner.

Key Responsibilities

Clean guest bathrooms, including showers, toilets, and sinks.
Replenish room supplies such as toiletries, soap, lotion, and paper products.
Clean guest laundry areas as needed, including washer and dryer, along with table and mopping the floor.
Deliver requested items to guest rooms, including towels, extra pillows, and supplies, and respond to guest requests in a timely and courteous manner.
Report and deliver lost and found items to the appropriate office or department.
Work in a team environment and support team members to help ensure a great hotel stay experience for guests.

Required Qualifications

Highly organized with strong attention to detail.
Ability to work the majority of the shift standing, constantly moving, and lift 20 pounds.
Strong guest service skills and a customer service-oriented approach.
Ability to communicate satisfactorily with guests, management, and coworkers.

Schedule & Work Style

This position may be worked solo or with a small group while still supporting a broader team to maintain consistent standards across the property.

Compensation

$15.00 per hour (USD).

Benefits

Medical, Dental, and Vision insurance options.
Paid time off and 401(k) for full-time employees.
Hotel discounts across the country, including franchise rates at hotels within the brand plus discounts on other hotels managed by ZMC Hotels.
Regular opportunities for bonuses.
$250 referral bonus for you and a referred associate.
DailyPay: access to already earned wages before payday.
Upward mobility and opportunities for growth within the company.

Company Overview

Edgewater Hotel & Waterpark provides strong hospitality standards for both employees and guests. The organization offers seasonal work and full-time careers, flexible schedules with steady employment, and opportunities for extra cash or career growth. Hiring focuses on friendly employees who deliver quality service.

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2mo ago

Housekeeping Supervisor

Sheraton Duluth Hotel Duluth, MN

Duluth, MN

2mo ago Closed

$19 - $20/hr Full time Customer Service Facilities Management Guest Relations

This position is no longer accepting applications (closed Aug 28, 2026).

Job Description

As the Housekeeping Supervisor at the Sheraton Duluth Hotel, you will oversee the cleanliness operations for guest rooms, public spaces, and exterior areas, working closely with the Housekeeping Manager to uphold spotless standards and guest satisfaction. This onsite leadership role combines hands-on supervision with staff development, scheduling, and quality control to ensure every area reflects the hotel's commitment to excellence.

Details

Location: Duluth, MN (onsite)

Salary: USD 19 - 20 per hour

Education: High School or equivalent

Responsibilities

Collaborates with the Housekeeping Manager to hire, develop, supervise, and assess staff performance, offering disciplinary recommendations when necessary.
Oversees stock and operation of commercial laundry supplies and equipment to ensure availability and proper functioning.
Supports training initiatives, ensuring team members have the tools and equipment needed to perform their duties effectively.
assists with scheduling and assigns room cleaning tasks to guarantee adequate coverage.
May execute all standard housekeeping duties, including guest rooms and public spaces, to meet guest and owner expectations.
Partners with the Housekeeping Manager to conduct inventories and maintain par levels for linens and room supplies.
Inspects assigned guest rooms and public areas to verify cleanliness and condition of furnishings, equipment, linens, and spaces to meet guest standards.
Performs additional duties as assigned.

Requirements

High School or equivalent education is required.
Minimum of 2 years in housekeeping with at least 6 months in a supervisory or management role within housekeeping.
Reading and writing abilities are necessary to document tasks, order supplies, follow daily instructions, and read equipment manuals including safety information.
Effective communication skills in a multilingual workplace.
Neat, clean, and well-groomed appearance.
Interest in the mission, vision, and values of Sherman Associates.
Schedule may vary based on the hotel's needs.
Compliance with federal, state, and local health and safety laws is required.

Benefits

Medical, dental, and vision insurance plans.
Employer-paid short-term disability.
Employer-paid life insurance.
Supplemental policies including voluntary accident and critical illness, hospital indemnity, long-term disability, and pet insurance.
Employer-paid employee assistance program.
Fully vested 401(k) with company match.
9 paid holidays and a competitive PTO program.
discounts at Sherman Associates' Starbucks and hotels.

Work Environment

Regular exposure to fumes or airborne particles, moving mechanical parts, and vibration.
Occasional exposure to extreme conditions typical of construction areas.
Noise levels can be loud in work environments and job sites.
Potential exposure to biological substances such as blood, urine, and vomit.

Physical Requirements

Ability to quickly reach different hotel departments as needed.
Lift up to 50 pounds on a regular basis.
Push and pull carts and equipment up to 200 pounds regularly.
Frequent kneeling, squatting, grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and visual acuity; manual dexterity to operate equipment.

Additional Screening Requirements

Must successfully pass criminal background screening for the position.

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2mo ago

Night Auditor

Sheraton Duluth Hotel Duluth, MN

Duluth, MN

2mo ago Closed

$18 - $18/hr Part time Accounting Administrative Support Auditing

This position is no longer accepting applications (closed Aug 25, 2026).

Job Description

At the Sheraton Duluth Hotel in Duluth, Minnesota, the Night Auditor oversees the overnight operations, verifies guest charges, and balances revenues while delivering courteous service to guests and colleagues during the night shift. This part-time role covers two consecutive overnight shifts within a Friday through Wednesday window, ensuring accounting accuracy and seamless operation as the day ends.

Compensation

Hourly rate: USD 18 per hour

Responsibilities

Register guests, confirming reservations, addresses, email addresses, and credit information
Utilize kiosk systems proficiently to assist guests when needed
Answer incoming calls promptly and professionally
Respond to guest complaints, issues, and requests in a friendly, professional manner
Ensure matters are resolved or routed to the appropriate department head
Maintain thorough knowledge of hotel facilities and the local area
Process payments for guest accounts at check-in and checkout
Handle all retail transactions for guests
Issue and check luggage claims when requested
Oversee nightly hotel operations
Verify that revenue from all sources is balanced and follow up on discrepancies
Post transactions as needed and perform end-of-day procedures
Produce daily department reports and compile statistical data for transfer to Accounting
Investigate service and safety issues reported during the shift, document findings, and coordinate with guests for timely resolution
Learn and follow fire and emergency procedures, including operation of the fire panel, ensuring guest safety and participating in evacuations if necessary
Perform duties of a Guest Services Agent as required
Complete additional duties as assigned

Requirements

Education: High School diploma or equivalent required; Bachelor's degree preferred
Minimum age: 18 years
Experience: One to two years of general hospitality experience strongly preferred in front office or accounting
Communication: Ability to communicate effectively and follow directions in a multi-language environment
Organization: Capacity to plan ahead and manage workloads efficiently
Adaptability: Comfortable working in an innovative, fast-paced, multi-tasking setting
Technical: Basic accounting concepts; proficient with Microsoft Office and internet
Knowledge: In-depth familiarity with the hotel, its services, and facilities
Special requirements: If applicable, valid driver's license, reliable vehicle with insurance, and a safe driving record
Mindset: A commitment to the mission, vision, and values of Sherman Associates
Hours: Office hours may vary to meet the hotel's needs

Technologies

Microsoft Office

Benefits

Employer-paid short-term disability
Employer-paid life insurance
Employer-paid employee assistance program
Fully vested 401k company match program
Starbucks and hotel discounts

Work Environment

Professional office setting
Regular use of standard office equipment (computers, phones, copiers, filing cabinets, fax machines)
Ambient room temperatures and typical office lighting, with a quiet to moderate noise level

Physical Requirements

Stand at a desk for up to 8 hours per day; walking and standing are required for the rest of the shift
Move freely throughout the property and office as needed
Occasionally lift up to 50 lbs
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and visual acuity

Additional Screening

Must successfully pass criminal background screening for the position

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Hotel Jobs in Duluth, MN

Guest Services Representative

Night Auditor

Guest Services Associate

Room Attendant

Housekeeping Supervisor

Night Auditor

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