The Chief Maintenance role is responsible for the overall performance of the maintenance department, with a focus on preserving the hotel’s appearance, safety, and equipment in proper working order. This position is onsite in Medina, OH and requires independent leadership, coordination with teams and vendors, and readiness to handle emergency situations, including after hours.
Key Responsibilities
- Maintain a professional personal appearance at all times, including wearing the proper uniform and name tag as required by the hotel.
- Oversee the overall maintenance and upkeep of the property, ensuring preventative maintenance programs for guestroom and public areas are completed and documented.
- Support a “guest first” approach by providing a friendly guest contact experience.
- Promote and support safe practices for associates and guests, assisting with maintenance of emergency and security procedures across the hotel.
- Ensure preventative maintenance for rooms, public areas, and other department programs is complete and compliant with hotel, brand, and applicable federal, state, and local regulatory and inspection requirements, as well as Loss Prevention functions.
- Create and maintain required logs, including rechecking rooms prior to releasing them to housekeeping or front office.
- Maintain current knowledge of heating and cooling systems, voltage systems, wiring, and motors throughout the property.
- Ensure proper installation, repair, and maintenance of equipment and plumbing.
- Maintain a clean, organized maintenance shop and help protect hotel inventory and assets, including tools, supplies, furniture, televisions, fixtures, security systems, telephones, and other equipment.
- Maintain hotel grounds, curb appeal, and building exteriors consistently.
- Manage a work order assignment program for both completed and pending work orders, including prioritization, timely completion, monitoring deficiencies, and communicating completion to the requesting party when needed.
- Ensure swimming pool and spa maintenance duties are completed and documented according to manufacturer specifications and local Health Department regulations.
- Review purchase requests and monitor expenses to support budgeted goals being met or exceeded.
- Review outside contract services and coordinate management-approved vendors and technicians with the hotel’s General Manager.
- Establish priorities, work independently, and proceed with objectives without supervision.
- Perform team-based work with hotel staff and maintain a can do attitude.
- Complete additional duties assigned by the hotel manager as necessary.
Physical & Operational Capabilities
- Ability to stand and walk for extended periods.
- Ability to lift and carry up to 50 pounds.
- Mobility to bend, squat, and stretch when needed for equipment inspection and repair.
Requirements
- Ability to work independently and direct maintenance staff, while coordinating effectively with other departments.
- Conduct monthly safety inspections and train staff on safety and emergency procedures.
- Willingness to respond to emergencies, including after hours.
- Ability to work with corporate maintenance on special remodeling projects or capital expenditure needs.
- Overall maintenance knowledge and troubleshooting skills, including painting, HVAC, carpentry, equipment, and tool usage.
- Maintains knowledge of heating and cooling systems, voltage systems, wiring, and motors throughout the property.
- Ability to ensure proper installation, repair, and maintenance of equipment and plumbing.
- Ability to establish priorities, work independently, and proceed with objectives without supervision.
Job Details
Location: Medina, OH (onsite)
Compensation: USD 20 per hourly
Additional Job Description Notes
The Chief Maintenance ensures the maintenance department operates effectively and that the hotel’s appearance and working condition meet standards. The role includes responsibilities such as maintaining the exterior of the building, parking lot, and common areas; maintaining guest room and public area equipment; providing monthly safety inspections and staff training; and coordinating vendor support when needed.
Emergency response readiness is required, including after-hours availability. The role also includes collaboration with corporate maintenance on special remodeling projects and capital expenditure needs, as applicable.
