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Job Description

Join the team to keep Kimpton Hotel Monaco Pittsburgh clean, welcoming, and guest-ready through attentive housekeeping and service.

Responsibilities

  • Maintain cleanliness in the lobby, hallways, public areas, and outdoor spaces including the sidewalk, brass awning poles, signage, entrance, and alley.
  • Clean and set up meeting room functions according to the function sheets.
  • Complete deep cleaning as assigned, including shampooing rooms and public spaces.
  • Set up and support complimentary hotel lobby functions such as morning coffee service and nightly concierge events.
  • Deliver housekeeping items (for example: hair dryers, ironing boards, irons) to guest rooms upon request from the front desk.
  • At the start of each shift, retrieve assignments, keys, pager, and special guest requests from your supervisor.
  • Check and replenish supplies and cleaning tools as needed.
  • Respond quickly to guest requests with a friendly approach.
  • Return lost items to the Housekeeping Department with proper documentation.
  • May be required to take on additional responsibilities outside of this job post at times.

Requirements

  • High School Diploma (preferred).
  • 1 year of experience in customer service or a similar role.
  • Previous housekeeping experience is a plus.
  • Passion for customer service and good verbal communication.
  • Basic writing skills.
  • Flexible schedule; able to work evenings, weekends, and holidays when needed.

Benefits

  • Room discounts at Marcus Hotels & Resorts and IHG-branded properties.
  • Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa.
  • “Two for one” movie theater coupons at Marcus Theatres.
  • Opportunity to grow your career and transfer from one property to another.
  • Paid time off.
  • Flexible scheduling.
  • And more.

Location: Pittsburgh, PA (onsite) | Job type: Part time | Minimum experience: 1 years

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