Hotel Night Auditor

Join the overnight operations team in Bend, OR by supporting guest service and accurate financial reporting during night hours.

Responsibilities

• Deliver exceptional guest service for all hotel guests throughout their stay
• Complete front desk clerk duties as assigned, including:
  • Process reservations
  • Handle check-ins
  • Delegate housekeeping, security, and service requests
  • Answer guest questions and address inquiries
  • Resolve guest complaints as needed
• Carry out additional bookkeeping, administrative, and accounting procedures as required
• Compile and distribute daily, weekly, and monthly reports to the general manager, department heads, and hotel management
• Verify, audit, and reconcile financial records, including:
  • Room charges
  • Cash drawer activity
  • Credit card transactions
  • Final bill preparation
  • Occupancy percentages

Requirements

• Excellent customer service and communication skills
• Computer proficiency required; experience with reservation and accounting software desired
• High school diploma or equivalent required
• Some college preferred
• Previous hotel front desk, hospitality, guest services, or night audit experience preferred (not required)
• Ability to work flexible overnight hours

Compensation

• $21.00 - $22.00 per hour

Benefits

• Zero-copay medical insurance
• 401(k) with matching

Location: Bend, OR (onsite)

Education: High school diploma or equivalent