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Job Description

Manage room readiness by updating statuses, dispatching housekeeping, and coordinating communication across key departments.

Responsibilities

  • Continuously monitor and update room status in the computer system (e.g., dirty, clean, inspected).
  • Use multi-line phones and two-way radios to dispatch housekeeping and assign rooms to Guest Room Attendants.
  • Receive, record, and follow up on guest requests (for example: extra towels and cribs) to ensure timely completion.
  • Run housekeeping reports and prepare room assignment sheets for distribution.
  • Handle lost and found processes, including intake and coordination for next steps.
  • Act as the communication liaison between housekeeping, front desk, and engineering.

Requirements

  • Proficiency with Property Management Systems (PMS); experience with Opera is frequently required.
  • Excellent phone etiquette and strong ability to multitask.
  • Capacity to work effectively in a fast-paced environment.
  • Ability to operate radios and computers, as well as gaging systems.

Technologies

  • Property Management Systems (PMS)
  • Opera

Work Location: Las Vegas, NV (onsite)

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