Dallas, TX

Hotel Jobs in Dallas, TX

11 jobs found

Include remote jobs

7d ago

Room Attendant

SHERATON DALLAS HOTEL BY THE GALLERIA Dallas, TX

Dallas, TX

7d ago

Full time Hospitality Hotel Hotel Housekeeper

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Job Description

Maintain clean, well-prepared guest rooms while following hotel housekeeping procedures at SHERATON DALLAS HOTEL BY THE GALLERIA in Dallas, TX (onsite).

Responsibilities

Stock the housekeeping bag to ensure adequate cleaning supplies, equipment, and amenities for each room.
Follow proper knocking procedures before entering a guest room.
Clean assigned guest rooms to the required standard.
Ensure each cleaned room has the correct amenities stocked.
Complete the full housekeeping checklist for every assigned room.
Mark rooms as clean for supervisor inspection.
Report any damages or hazards found in guest rooms (for example: burned-out light bulbs, broken furniture, broken lights, items in guestware or reported to the Housekeeping Coordinator).
Secure guest room doors upon exiting.
Keep corridors and service areas neat and tidy at all times.
Turn in all lost and found items and all guest room keys.
Adhere to all company policies and procedures.
Follow safety and security procedures and rules.
Know department fire prevention and emergency procedures.
Use protective equipment while performing duties.
Report unsafe conditions to management.
Report accidents, injuries, near-misses, and property damage or loss to management.
Support a safe work environment by following all safety and security procedures and rules.
Perform related duties as requested by management.
Assist other Housekeeping Personnel when needed.

Requirements

Bend and reach to dust, clean, and make beds and bathrooms.
Stand and walk for varying lengths of time, often for long periods.
Communicate with many different kinds of people to provide information, answer questions, and provide required services.
Visually inspect rooms for cleanliness and for guest belongings left behind.
Use written communication skills to mark completed rooms on daily paperwork.
Move fingers, arms, and hands quickly and easily to perform cleaning duties.
Lifting ability up to 50 pounds maximum.
Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.
Maintain a neat, clean, and well-groomed appearance in line with team member handbook standards.

Benefits

401(k)
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Room discounts
Employee food and beverage discounts

Job Summary: Responsible for cleaning and maintaining guest room areas according to company procedures and at a level that meets or exceeds company standards.

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7d ago

Valet/Driver

SHERATON DALLAS HOTEL BY THE GALLERIA Dallas, TX

Dallas, TX

7d ago

Full time Customer Service Guest Services Guest Transportation

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Job Description

Onsite role in Dallas, TX where you help create a smooth, welcoming arrival experience. This Bellman/Driver/Valet position focuses on courteous guest service, safe transportation between the hotel and local locations, and keeping vehicles and key guest areas clean and ready for every arrival.

What you’ll do

Deliver an excellent level of service by greeting guests in a friendly demeanor and communicating warmly at all times.
Help manage lobby guest traffic and assist with controlling flow around the entrance, lobby, and elevators areas.
Maintain cleanliness of the Sheraton Dallas Galleria entrance, lobby, and elevators areas.
Safely transport guests by driving shuttle vans or other vehicles between the hotel and local locations.
Load and unload guest luggage and other materials, and assist guests with packages as needed.
Open doors, escort guests to elevators and to their rooms as needed, and support smooth arrivals and departures.
Provide information regarding the local community upon request.
Complete required transportation logs and report vehicle mechanical problems immediately.
Obey traffic laws and follow established traffic and transportation procedures.
Be aware of guest satisfaction scores and work toward improving departmental and overall guest satisfaction.
Ensure safety and security for guests, and continuously look for opportunities to assist guests, other departments, or leaders.
Handle other duties as assigned.

Vehicle and safety expectations

You’ll keep vehicles clean and properly functioning while maintaining a positive, comfortable experience for guests. The role also includes driving the hotel shuttle within the local area, along with completing transportation logs and following traffic and transportation procedures.

What you bring

A current & valid driver’s license is required, with no moving violations on your driving record.
Driving record free of serious infractions.
High school diploma or equivalent related experience required; high school diploma preferred.
Excellent customer service, problem-solving, and multi-tasking skills.
Ability to stand and walk for long periods, and ability to lift up to 75 lbs.
Frequent ability in standing, walking, kneeling, crouching, bending, and stooping.
Commitment to maintaining vehicle cleanliness and proper functioning while ensuring guest comfort.

Position summary

The Bellman/Driver greets guests and provides courteous services including opening doors, operating elevators, helping with luggage, and assisting with lobby guest traffic flow. You’ll also maintain the cleanliness and proper functioning of the vehicle to support a positive, comfortable experience for guests.

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9d ago

Night Audit Agent

Hotel Swexan Dallas, TX

Dallas, TX

9d ago

Full time Auditing Customer Service Front Desk

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Job Description

The Night Audit Agent at Hotel Swexan in Dallas, TX (onsite) supports front office leadership with the daily operation of the front office management department while helping ensure an excellent guest experience.

Role Overview

Working under the direct supervision of Front Office leadership, the Night Audit Agent manages front office responsibilities to maintain smooth operations during the night shift. The position focuses on delivering consistent service, coordinating with hotel departments, and completing required transactions and reporting.

Key Responsibilities

Greet all guests, monitor and answer phone calls, and respond to guest needs.
Use hotel systems to create and maintain seamless experiences for all guests.
Check guests into or out of the hotel, assigning rooms based on availability or special requests.
Coordinate guest experience needs with all hotel departments.
Maintain strong communication and teamwork with the Front Office team and other departments.
Process payments and provide receipts to guests.
Answer questions about the property and nearby attractions, assist with local transportation as needed, and create or revise reservations.
Assist other departments including Concierge, PBX, Guest Relations, and Room Reservations.
Report accidents, injuries, and unsafe work conditions to the manager.
Ensure uniform and personal appearance remain clean and professional.
Perform other duties as assigned.

Required Qualifications

High School diploma or equivalent.
Previous experience in a Front Desk role in a luxury hotel.
Ability to stand for long periods of time.
Demonstrated ability to multitask with strong attention to detail.
Operational knowledge of the Microsoft Office suite.

Preferred Standards

In-depth understanding of Forbes Travel Guide 5 Star and AAA 5 Diamond standards is preferred.

Technology

Microsoft Office suite

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21d ago

Room Attendant

SHERATON DALLAS HOTEL BY THE GALLERIA Dallas, TX

Dallas, TX

21d ago

Full time Hospitality Hotel Hotel Operations

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Job Description

Join a team that keeps guest experiences smooth from the moment a room is refreshed. As a Room Attendant at SHERATON DALLAS HOTEL BY THE GALLERIA in Dallas, TX (onsite), you will clean and maintain assigned guest room areas to meet company procedures and standards. You will also help uphold a safe, organized environment by following safety and security rules, maintaining cleanliness in corridors and service areas, and communicating any hazards or damages you observe.

Responsibilities

Stock the housekeeping bag with the cleaning supplies, equipment, and amenities needed to properly clean each room.
Follow proper knocking procedures when entering a guest room.
Clean the assigned guest rooms according to standards.
Ensure amenities are stocked for every cleaned room.
Complete the full housekeeping checklist.
Mark rooms as clean for supervisor inspection accurately.
Report damages or hazards found in guest rooms (for example, burned-out light bulbs, broken furniture, or broken lights) to the appropriate team member or coordinator.
Secure guest room doors upon exiting.
Maintain neat corridors and service areas at all times.
Turn in all lost and found items and all guest room keys.
Adhere to company policies and procedures, including safety and security procedures.
Know department fire prevention and emergency procedures.
Use protective equipment and report unsafe conditions to management.
Report accidents, injuries, near-misses, and any property damage or loss to management.
Maintain a safe work environment by following safety and security procedures and rules.
Maintain a neat, clean, well-groomed appearance per team member handbook standards.
Perform related duties as requested by management.
Assist other Housekeeping Personnel when needed.

Requirements

Bend and reach to dust, clean, and make beds and bathroom areas.
Stand and walk for varying lengths of time, often long periods.
Talk to many different people to provide information, answer questions, and deliver required services.
Visually inspect rooms for cleanliness and to check for guest items left behind.
Use written communication skills to mark completed rooms on daily paperwork.
Move fingers, arms, and hands quickly and easily to complete cleaning tasks.

Tools & Technologies

Guestware

Benefits

401(k)
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Room discounts
Employee food and beverage discounts

Physical Demands

Lifting up to 50 pounds maximum.
Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.

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1mo ago

Janitorial Sales Manager - Hotels & Commercial

Hospitality Services Dallas, TX

Dallas, TX

1mo ago Closed

Full time Marketing Account Management Business Development

This position is no longer accepting applications (closed Oct 23, 2026).

Job Description

Hospitality Services is hiring a sales-focused manager to expand janitorial and housekeeping services across the Dallas-Fort Worth market.

Responsibilities

Identify and develop new sales opportunities throughout the DFW market
Build and maintain relationships with decision-makers in hotels, commercial properties, and multifamily communities
Prospect using a mix of in-person visits, networking, referrals, phone, and email outreach
Meet with prospects to assess janitorial, housekeeping, and staffing needs
Conduct property walkthroughs and collaborate on service-solution development
Partner with the internal team to support pricing and proposal preparation
Deliver presentations, negotiate agreements, and close new accounts
Maintain consistent follow-up and manage an active sales pipeline
Develop strong relationships within the DFW hospitality, commercial real estate, and property management industries
Coordinate with operations during account transitions

Requirements

Proven B2B sales or business development experience
Strong understanding of janitorial and cleaning operations
Working knowledge of hotel housekeeping operations, including guest rooms, staffing, public areas, overnight cleaning, and quality standards
Experience in janitorial, housekeeping, facilities services, staffing, hospitality, or a related industry preferred
Experience selling to hotels, commercial properties, multifamily communities, or property management companies preferred
Existing industry relationships in Dallas-Fort Worth are a plus
Demonstrated skills in prospecting, relationship-building, presentation, negotiation, and closing
Comfort with outside sales and meeting decision-makers in person
Organized, self-driven approach with disciplined follow-up and CRM management
Willingness to travel across the Dallas-Fort Worth market

Technologies

Benefits

Competitive base salary plus commission, based on experience

Job Details

Job type: Full-time
Work location: In person (Dallas, TX, onsite)

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1mo ago

Front Desk Supervisor

SHERATON DALLAS HOTEL BY THE GALLERIA Dallas, TX

Dallas, TX

1mo ago Closed

Full time Customer Service Front Desk Guest Services

This position is no longer accepting applications (closed Sep 29, 2026).

Job Description

Lead a guest-first front desk team at SHERATON DALLAS HOTEL BY THE GALLERIA. In this onsite role, you will provide day-to-day guidance, help ensure consistent quality customer service, and support smooth operations across arrivals, registrations, and guest follow-up. If you enjoy staying active on the front office floor and making sure every detail is handled correctly, this position offers a structured environment and clear expectations, with access to the tools needed to get the job done.

What you’ll do

Provide leadership and direction to front desk clerks through clear verbal and written communication.
Assign and instruct clerks on job details, observe performance, and encourage ongoing improvement.
Welcome guests immediately with a friendly, sincere greeting and a positive, clear speaking voice.
Use the computer system to complete registration promptly, including inputting and retrieving guest information, confirming guest count and room rates.
Select rooms based on guest needs and nonverbally confirm room number and rate as part of the check-in flow.
Prepare welcome folders with room keys, certificates, and coupons as appropriate.
Close out guest accounts at check out and handle dissatisfaction by negotiating compromise, which may include authorizing a revenue allowance after other solutions are offered.
Code electronic keys and verify and imprint credit cards for authorization using electronic acceptance methods.
Handle cash, make change, and balance assigned house bank; accept and record vouchers, travelers’ checks, and other payment forms.
Post charges to guest rooms and house accounts using the computer, and perform moderately complex arithmetic accurately with a calculator.
Answer the telephone promptly in clear English, input and retrieve messages, and relay message content to guests.
Retrieve mail, small packages, and faxes for customers as requested.
Stay calm and alert during emergency situations and/or busy hotel activity, serving as a role model for clerks and other employees.
Resolve customer complications and complaints by researching the situation and identifying effective solutions.
Manage Third Party Internet billing and arrivals, prepare group arrivals, and prepare pre-arrival packets as requested/required.
Anticipate arrival flow to support smooth check-in and check-out.
Train new agents on daily duties, including cash handling procedures, CRM Toolbox use, and hotel organization; coordinate and track successful completion of training on the PMS system.
Monitor and track associate time and attendance, reinforce attendance expectations, and recommend progressive discipline procedures when needed.
Support Associate Satisfaction by taking actions aligned with Associate Opinion Survey results.
Coordinate with other supervisors and management to maintain a consistent quality work environment.
Be familiar and able to perform duties on all shifts, including Night Audit and PBX, and serve as Manager on Duty (MOD) in the absence of the Front Office Manager.
Turn in lost and found items and guest room keys; follow company policies, safety, and security procedures.
Report unsafe conditions and document accidents, injuries, near-misses, and property damage or loss to management.
Maintain a neat, clean, and well-groomed appearance per team member handbook standards; assist other front desk personnel when needed; complete related duties as requested by management.

Skills and experience needed

Two years combined prior front desk and supervisor experience.
High school diploma preferred (or an equivalent combination of education and experience).
Ability to deal effectively with internal and external customers, using patience, tact, and diplomacy to defuse anger, collect accurate information, and help resolve conflicts.
Considerable skill using a calculator and completing moderately complex math calculations without error.
Ability to read, listen to, and communicate effectively in English, verbally and in writing.
Ability to access and accurately input information using a moderately complex computer system.
Hearing and visual ability to observe and detect signs of emergency situations.

Technologies you’ll use

CRM Toolbox
PMS system

Benefits

401(k)
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Room Discounts
Employee Food and Beverage Discounts

Physical demands

Ability to stand and move throughout the front office and continuously perform essential job functions.
Standing 95% of shift.
Lifting up to 25 pounds maximum.
Occasional twisting, bending, stooping, reaching, standing, walking.
Frequent talking, hearing, seeing, and smiling.

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2mo ago

Public Area Attendant

RENAISSANCE SAINT ELM DALLAS DOWNTOWN HOTEL Dallas, TX

Dallas, TX

2mo ago Closed

Full time Attendant Hospitality Hotel Operations

This position is no longer accepting applications (closed Sep 7, 2026).

Job Description

At the Renaissance Saint Elm Dallas Downtown Hotel, this role keeps the guest experience polished by ensuring public spaces are consistently clean, maintained, and ready for everyday activity. The Public Area Attendant performs both routine and deep-cleaning tasks across shared and administrative areas, and supports the team with guest inquiries and requests as needed.

Role Overview

Position Purpose: Ensure all public areas are clean and maintained according to the standards of the hotel.

Responsibilities

Perform general cleaning duties in public areas, storage areas, and administrative areas.
Clean rooms, hallways, lobby, lounges, restrooms, corridors, elevators, stairways, and the fitness center.
Complete a variety of tasks including dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, and emptying carts of soiled linens.
Assist with floor care such as cleaning and waxing floors; remove and dispose of trash, insects, and debris; and empty ashtrays.
Handle deep cleaning tasks and special projects such as power washing sidewalks, blowing leaves, picking up trash and debris around the property, and removing bubble gum from sidewalks.
Clean public restrooms and ensure maintenance needs are addressed throughout the shift.
Supply and use a cleaning cart stocked with appropriate supplies for the shift.
Maintain cleanliness in staff break areas and administrative offices.
Ensure work areas are clean when finished.
Be knowledgeable about the hotel and respond to guest inquiries and requests.
Assist with delivering guest requests and, as needed, support the cleaning of guest rooms.
Follow all company policies and safety and security procedures.
Report maintenance problems, safety hazards, accidents, or injuries.
Complete other reasonable job duties as assigned by managers and supervisors, including assistance with guest inquiries.

Required Education

High school or equivalent education required.

Physical Demands and Work Capability

Must be able to stand and exert well-paced mobility for up to four (4) hours in length.
Must be able to maneuver between functions occurring simultaneously.
Must be able to work in limited space and reach other departments in a timely manner.
Must be able to lift up to 45 lbs. as needed.
Must be able to push and pull carts and equipment weighing up to 250 lbs.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability, along with visual acuity.
Hearing, smelling, tasting, and visual ability are required to observe and distinguish product quality and detect signs of emergency situations.
Talking and hearing occur continuously while communicating with staff, guests, and supervisors.
Vision occurs continuously, including near and color vision and depth perception.
Ability to work primarily with fingers for picking, pinching, typing, and substantial wrist and hand movements.

Skills, Attributes, and Communication

Must be able to speak, read, write, and understand the primary language used in the workplace.
Requires good communication skills, both verbal and written.
Must have excellent customer relations skills.
Must be detail oriented with strong organizational and communication skills.
Must possess basic computer skills and basic computational ability.
Must be able to effectively deal with internal and external customers, including situations requiring patience, tact, diplomacy, and accurate information gathering to resolve conflicts.
Must be self-driven and able to work independently.
Exceptionally strong issue resolution and proven analytical skills with attention to detail.

Grooming, Attendance, and Compliance

All staff members must maintain a neat, clean, and well-groomed appearance per Azul Hospitality standards and follow property-specific grooming and uniform standards.
Regular attendance in conformance with Azul Hospitality standards is essential for successful performance.
Staff with irregular attendance or tardiness may be subject to disciplinary action, up to and including termination.
Upon employment, full compliance with Azul Hospitality rules and regulations for the safe and effective operation of hotel facilities is required.
Violations of hotel rules and regulations may result in disciplinary action, up to and including termination.
Schedules may vary based on business needs, and attendance at all scheduled training sessions and meetings is required.

Additional Notes

Prior hotel experience is preferred.
This job description is not an exclusive or exhaustive list of job functions that may be requested from time to time.