Room Attendant

Bryce Canyon Pines Hotel is hiring an on-site Room Attendant in Bryce Canyon, UT. In this role, you keep guest rooms in top condition by delivering clean, fresh linens and supplies while following established housekeeping procedures. You also help maintain safe, orderly work areas and support loss prevention and emergency readiness.

Pay: USD 12 to 14 per hour
Location: Bryce Canyon, UT (onsite)
Education: High school or equivalent education required

Responsibilities

• Clean all assigned guest rooms within the required time limit.
• Update daily assignment sheets throughout the day.
• At the end of each shift, turn in the assignment sheet and keys to the Housekeeping Supervisor.
• Change bed linens, make beds, and replenish room supplies including amenities, drinking glasses, and clean linen.
• Lift and move furniture in the room as needed.
• Clean rugs, carpets, and upholstered furniture using a vacuum cleaner and/or proper chemicals.
• Dust and clean all furniture and surfaces, including picture frames, bed frames, lamps, TVs, armoires, desks, and more.
• Thoroughly clean bathroom areas, including washing shower/tub, sink, floor, toilet, and other fixtures.
• Polish woodwork and metal work such as fixtures and metal fittings.
• Clean windows, door panels, and sills.
• Empty wastebaskets and replenish bathroom supplies and terry.
• Sort, count, fold, and distribute linen to the linen closets.
• Organize and stock the cleaning cart and organize linen closets on assigned floors.
• Transport trash and waste to the disposal area.
• Complete deep cleaning projects according to the hotel’s Deep Cleaning program.
• Clean hallway areas, restrooms, elevators, stairwells, locker rooms, and other work areas as needed.
• Perform general cleaning tasks using standard hotel cleaning products to adhere to health standards.
• Turn in all Lost & Found items following standard procedures.
• Practice hotel emergency procedures and be knowledgeable of loss prevention guidelines.
• Report maintenance issues and necessary room repairs.
• Ensure unacceptable rooms are not released back to inventory until issues are addressed.
• Maintain a clean work area when finished.
• Assist with guest inquiries as needed.
• Follow all company policies and safety/security procedures; report safety hazards, accidents, or injuries.
• Perform other reasonable duties assigned by managers or supervisors.

Requirements

• Ability to stand and perform well-paced mobility for up to four (4) hours.
• Ability to maneuver between tasks occurring simultaneously, including in limited spaces, and reach other hotel areas in a timely basis.
• Ability to lift up to 45 lbs. as needed.
• Ability to push and pull carts and equipment weighing up to 250 lbs.
• Ability to perform physical tasks including grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing, with visual acuity.
• Ability to detect signs of emergency situations using hearing, smelling, tasting, and visual observation.
• Talking and hearing occur continuously while communicating with staff, guests, and supervisors.
• Vision occurs continuously, including near and color vision and depth perception.
• Ability to bend, stoop, squat, and stretch occasionally to complete cleaning tasks.
• Finger dexterity to operate office equipment such as computers, printers, 10-key adding machines, multi-line touch tone phones, filing cabinets, FAX machines, photocopiers, dollies, and other equipment as needed.
• Communication skills for speaking, reading, writing, and understanding the primary workplace language.
• Excellent customer relations skills; strong attention to detail and organizational skills.
• Basic computer skills and basic computational ability.
• Ability to handle internal and external customers with patience, tact, and diplomacy, including collecting accurate information to resolve conflicts.
• Self-driven ability to work independently.
• Maintain a neat, clean, well-groomed appearance per Azul Hospitality standards.
• Regular attendance is essential; irregular attendance or tardiness may result in disciplinary action up to and including termination.
• Ability to work varying schedules due to the cyclical nature of hospitality business.
• Attend scheduled training sessions and meetings.

Technologies

• Computer
• Printer
• 10-key adding machine
• Multi-line touch tone phone
• FAX machines
• Photocopiers

Position Purpose

• Ensure the highest level of cleanliness and condition of guest rooms to support guest satisfaction.
• Provide clean and fresh sheets, towels, necessities, and related items while maintaining cleanliness standards at all times.