Room Attendant (Recamarera/o)

Hotel Lulu is seeking a Room Attendant (Recamarera/o) to help keep our Anaheim, CA hotel guest rooms consistently clean, well-prepared, and in excellent condition. This role supports guest satisfaction by completing room cleaning, refreshing linens and amenities, and following required safety, security, and emergency procedures.

Onsite in Anaheim, CA and paid USD 18 per hour, this position is ideal for someone who takes pride in high cleanliness standards and steady, dependable work.

What You’ll Do

• Clean all assigned guest rooms within the required time limit.
• Update daily assignment sheets throughout the day and turn in the completed sheet and keys to the Housekeeping Supervisor at the end of your shift.
• Change bed linens, make beds, and replenish room supplies (amenities, drinking glasses, and clean linen).
• Clean bathrooms thoroughly, including shower/tub, sink, floor, and toilet.
• Dust and clean furniture and surfaces throughout the room, including picture frames, bed frames, lamps, TVs, armoires, desks, and more.
• Vacuum and clean rugs, carpets, and upholstered furniture using a vacuum cleaner and/or proper chemicals.
• Polish woodwork and metal work such as fixtures and metal fittings.
• Clean windows, door panels, and sills; empty wastebaskets.
• Replenish bathroom supplies and terry.
• Sort, count, fold, and distribute linen to the linen closets; organize and stock your cleaning cart and linen closets on assigned floors.
• Transport trash and waste to the designated disposal area.
• Complete deep cleaning projects in guest rooms according to the hotel’s Deep Cleaning program.
• Support cleaning in other areas as needed, including hallways, restrooms, elevators, stairwells, locker rooms, and work areas.
• Handle Lost & Found items by turning them in following standard procedures.
• Report maintenance issues, safety hazards, accidents, or injuries, and ensure unacceptable rooms are not returned to inventory until items are addressed.
• Follow company policies and all safety and security procedures; practice emergency procedures and loss prevention guidelines.
• Assist with guest inquiries and complete other duties assigned by a manager or supervisor.

Requirements

• High school or equivalent education required.
• Ability to stand and work with well-paced mobility for up to four (4) hours.
• Ability to maneuver between tasks occurring simultaneously and to work in limited space, including reaching other departments timely.
• Ability to lift up to 45 lbs. as needed.
• Ability to push and pull carts and equipment weighing up to 250 lbs.
• Ability to perform tasks requiring grasping, writing, repetitive motions, bending, climbing, listening, and hearing, plus visual acuity for observing and distinguishing product quality and detecting emergency signs.
• Talking and hearing occur continuously during communication with staff, guests, and supervisors.
• Vision occurs continuously, including near and color vision and depth perception.
• Occasional ability to bend, stoop, squat, and stretch to complete cleaning tasks.
• Finger dexterity to operate computers, printers, a 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, a dolly, and other office equipment.
• Basic computer skills and basic computational ability.
• Strong customer relations, communication (verbal and written), and organizational skills with attention to detail.
• Ability to effectively deal with internal and external customers using patience, tact, diplomacy, and accurate information-gathering to resolve conflicts.
• Self-driven, able to work independently, and exceptionally strong in issue resolution and analytical thinking.
• All staff must maintain a neat, clean, and well-groomed appearance per Azul Hospitality standards.

Tools & Technology You May Use

• Computers, printers, 10-key adding machine, multi-line touch tone phone
• Filing cabinets, FAX machines, photocopiers
• Dolly and vacuum cleaner