Hotel Jobs in Watertown, SD

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30d ago

Hotel General Manager

Venerts Hotel Management, Inc Watertown, SD

Watertown, SD

30d ago Closed

$50k+/yr Full time Manager General Manager Guest Relations

This position is no longer accepting applications (closed Sep 19, 2026).

Job Description

Venerts Hotel Management, Inc is hiring a Hotel General Manager for a Quality Inn and Suites limited service hotel in Watertown, SD (onsite). This role is centered on maximizing long-range hotel profitability while delivering optimum guest services within budget limits. If you enjoy leading day-to-day operations with structure, accountability, and a guest-first mindset, this position offers a clear focus and steady support through the company’s management team.

Responsibilities

Lead the overall management of the hotel to support an efficient, profitable operation.
Work with Venerts Hotel Management Inc. to establish and implement operation and capital budgets; forecast and compare actual results to budgeted projections; use adjustments to maintain and improve profitability.
Assist with developing and implementing the annual marketing plan, including responsibility for direct sales efforts.
Serve as a leader who promotes genuine care and concern for guests across all areas of the property; motivate employees to anticipate guest expectations and respond immediately to requests.
Implement company standards of service and operation and maintain uniform operational excellence.
Stay current on local, state, and federal laws and regulations related to employment, safety, and health.
Attend annual conventions and seminars to stay updated on industry changes and improvements.
Maintain the policy manual in an up-to-date fashion and implement new policies as needed.
Support management in setting competitive rates to maximize guest room revenue, food and beverage revenue, and other service revenue.
Enforce policies and procedures to minimize guest and employee accidents and liability, ensuring a safe environment.
Complete consistent inspections to maintain cleanliness and security and meet high service standards.
Investigate guest comments and resolve issues in both the short and long term; report complaints and feedback to Venerts Hotel Management Inc.
Participate in civic affairs to build community familiarity and support sales.
Monitor competition and new developments in the hotel industry to maximize profitability.
Conduct meetings to maintain favorable working relationships among company employees and promote morale, productivity, and efficiency.
Prepare reports as requested to support better management decision-making and work activity evaluation.
Handle duties in a timely and efficient manner while following established policies and procedures; escalate significant issues to the Director of Hotel Operations for prompt corrective action.
Perform necessary supervisory functions, including maintaining a qualified staff, setting accountability and performance standards, recommending personnel actions, ensuring training, and fostering a cooperative and harmonious working climate.
Support employee growth by developing individuals for future advancement.
Perform other duties as requested or required.
Willing to work 45-50 hours per week when necessary.

Requirements

Education: 2-4 year degree in Hotel Management or equivalent; or 1-2 years previous lodging experience with supervisor experience.
Experience with cash handling, accounting procedures, and general administrative tasks.
Friendly, cheerful demeanor with the ability to interact easily with strangers.
Ability to remain calm and use good judgment in stressful, emergency, and difficult situations.
Ability to delegate, provide direction, and set priorities.
Ability to work independently with little supervision.
Strong organizational skills and attention to detail.
Ability to resolve conflict using tact and diplomacy.
Grooming must meet property standards.
Physical ability to stand for long periods and perform bending, stooping, twisting, reaching, and lifting up to 50 lbs or more.
Ability to complete and become certified in CPR and First Aid, Serve-Safe, and any other related certifications required.

Benefits

401(k)
Employee discount
Paid time off

Pay: From $50,000.00 per year

Job type: Full-time

Work location: In person

Experience: Hotel management: 1 year (Preferred)

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