Springfield, OR

Hotel Jobs in Springfield, OR

7 jobs found

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23d ago

Front Desk Agent

Merete Hotel Management Springfield, OR

Springfield, OR

23d ago

$16 - $16/hr Full time Customer Service Front Desk Guest Relations

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Job Description

The Front Desk Agent role supports smooth hotel operations by registering guests, managing reservations, and handling day-to-day inquiries at the front desk. The position is based onsite in Springfield, OR with a focus on accurate check-in and check-out, secure key control, and professional guest service.

Location

Springfield, OR (onsite)

Compensation

$16 - $16 per hour

Core Responsibilities

Register guests to the proper accommodations upon arrival and assign rooms as needed.
Issue room keys and ensure keys are kept in secure areas.
Make, change, or cancel guest reservations upon request.
Address guest problems and requests and provide appropriate assistance.
Update information in the computer system as needed to maintain accurate records.
Communicate with other departments to help fulfill guest needs.
Answer telephones and handle messages related to guest inquiries.
Present statements and collect payments during the check-out process.
Attend all mandatory meetings.
May be required to drive the Shuttle Van if applicable.
Report unsafe conditions immediately.
Keep the work area neat and organized.
Complete other duties as assigned by the supervisor, including cross training.
Maintain professional conduct that encourages teamwork and positive, productive behavior.

Required Skills and Qualifications

Regular and reliable attendance and punctuality are essential functions of the position.
Consistently arrive on time, follow instructions, and accept feedback.
Effectively and accurately check guests in and out.
Provide prompt and courteous service to ensure consistently strong guest experiences.
Follow all safety procedures.
Demonstrate kind and courteous behavior toward coworkers.
Communicate effectively in both written and verbal forms with the public and team members.
Follow appropriate policies and procedures while working to improve operational standards.
Customer service experience is necessary.
Prior cash handling experience is preferred.
Experience working with computers and operating keyboards.
Must pass a criminal background check.

Tools and Technologies

Computer system
Operating keyboards

Benefits

Competitive Pay
Flexible Scheduling
Career Development / Advancement Opportunities
Paid Time Off
Health Benefits
Travel Industry Discounts

Physical Requirements

Constantly standing at the Front Desk on tile or carpet.
Repetitive motions including stooping (bending at the waist), twisting (knees, waist, and neck), and crouching (bending at the knees).
Lifting and carrying average weight frequently up to 5 lbs; maximum weight occasionally up to 20 lbs.
Pushing and pulling average weight frequently up to 5 lbs; maximum weight occasionally up to 20 lbs.

Working Conditions

Exposure to fumes, chemicals, vibrations, humidity, cold, heat, dust, and noise.
Adherence to the Hotel’s safety standards and procedures.
Exposure to computer printer noise and telephone noise.

Success Factors

Effectively and accurately check guests in and out.
Provide prompt and courteous service to guests.
Follow all safety procedures.
Maintain kind and courteous behavior toward coworkers.
Communicate effectively with the public and other team members in written and verbal formats.
Follow appropriate policies and procedures while striving to improve operational standards.

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1mo ago

Room Attendant

Merete Hotel Management Springfield, OR

Springfield, OR

1mo ago Closed

$16 - $16/hr Full time Guest Services Hospitality Hotel Operations

This position is no longer accepting applications (closed Sep 4, 2026).

Job Description

Onsite housekeeping role focused on maintaining clean, orderly hotel rooms and reporting issues as needed.

Responsibilities

Make beds, replenish linens, and clean rooms, bathrooms, and halls
Vacuum rooms as part of the cleaning routine
Unload and reload the housekeeping cart with supplies
Replace cleaning supplies during shift work
Report problems and maintenance repairs as needed
Communicate with a supervisor on room status, work progress, and guest requests or concerns
Record and turn in all lost and found items
Keep the cart clean, neat, and properly stocked
Report unsafe conditions immediately
Complete other assigned duties, including cross training
Work within recognized time frames for assigned tasks
Meet expected cleaning times for rooms according to brand standards
Maintain regular, reliable attendance and punctuality
Work with a positive, productive attitude that supports teamwork and respectful behavior

Requirements

Lift and carry average weight of 20 lbs frequently; maximum weight 50 lbs frequently
Stand and walk up to two miles per day on cement, tile, asphalt, and carpet
Reach and extend overhead to pull items down
Push and pull average weight 50 lbs frequently; maximum weight 150 lbs
Perform repetitive motions including bending, kneeling, stooping, and twisting
Work with and be exposed to fumes, chemicals, vibrations, humidity, cold, heat, dust, and noise
Adhere to hotel safety standards and procedures, including hearing, eye, and hand protection for equipment operation
Effectively manage time (time spent per room, planning, prioritizing)
Communicate effectively with guests, management, and team members
Work under time constraints in a fast-paced environment
Follow all relevant policies and procedures while striving to improve operational standards
Follow all safety procedures
Meet or exceed productivity standards
Prior housekeeping experience is helpful
Must pass a criminal background check

Benefits

Competitive pay
Flexible scheduling
Career development and advancement opportunities
Paid time off
Health benefits
Travel industry discounts

Working Conditions

Exposure to fumes, chemicals, vibrations, humidity, cold, heat, dust, and noise
Must follow hotel safety standards and procedures, including required protection for equipment operation

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1mo ago

Housekeeping Supervisor

Merete Hotel Management Springfield, OR

Springfield, OR

1mo ago Closed

$17 - $18/hr Full time Hospitality Hotel Operations Housekeeping

This position is no longer accepting applications (closed Sep 3, 2026).

Job Description

Merete Hotel Management is seeking a Housekeeping Supervisor to lead cleaning operations and maintain consistently clean, orderly, and welcoming rooms onsite in Springfield, OR. This role includes supervising housekeeping and laundry staff, assigning duties, inspecting work, and supporting team performance.

Key Responsibilities

Supervise housekeeping and laundry staff.
Assign duties and inspect work to ensure rooms and departmental areas meet hotel cleanliness objectives.
Apply the company handbook and employment and labor laws in a fair and equitable manner.
Follow predictive scheduling laws and regulations.
Monitor performance against plan and support ongoing department standards.
Maintain room quality in line with hotel objectives.
Monitor and maintain cleanliness levels in rooms, storage areas, laundry areas, restrooms, and public areas.
Support room cleaning activities including making beds, replenishing linens, cleaning rooms and bathrooms, cleaning halls, and vacuuming.
Unload and load housekeeping carts with supplies; replace cleaning supplies as needed.
Report problems and needed maintenance repairs promptly.
Attend mandatory meetings.
Report any unsafe conditions immediately and keep work areas neat and organized.
Assist the Housekeeping Manager with the development of the department’s annual budget.
Complete other assigned duties, including cross training.
Maintain regular and reliable attendance and punctuality.
Demonstrate respectful, positive, productive behavior that encourages teamwork.

Additional Duties

May purchase housekeeping supplies and equipment.
May take periodic inventories.
May train employees.

Required Qualifications

Lift and carry average weight of 20 lbs frequently, with maximum weight frequently at 50 lbs.
Standing and walking up to two miles per day on cement, tile, asphalt, and carpet.
Reaching and overhead extension to pull items down.
Pushing and pulling average weight 50 lbs frequently, with maximum weight at 150 lbs.
Perform repetitive motions including bending, kneeling, stooping, and twisting.
Work with and be exposed to fumes, chemicals, vibrations, humidity, cold, heat, dust, and noise.
Adhere to hotel safety standards and procedures, including use of hearing, eye, and hand protection for equipment operation.
Effectively manage time.
Communicate effectively with guests and team members.
Plan and organize the work of others.
Adjust to schedule changes and cover shifts on short notice.
Work a variety of hours and shifts.
Follow all appropriate policies and procedures while continually striving to improve operational standards.
Meet or exceed productivity standards set by the Manager.
Minimum six months of previous housekeeping experience.
May require a valid Driver License with an acceptable driving record.
Must pass a criminal background check.

Working Conditions

Exposure to fumes, chemicals, vibrations, humidity, cold, heat, dust, and noise.
Requirement to follow hotel safety standards and procedures, including appropriate hearing, eye, and hand protection for equipment operation.

Success Factors

Effectively manage time.
Communicate with guests and team members.
Plan and organize the work of others.
Adjust schedule changes and cover shifts on short notice.
Work a variety of hours and shifts.
Follow policies and procedures while striving to improve standards of operation.
Follow all safety procedures.
Meet or exceed productivity standards set by the Manager.

Compensation and Benefits

Pay: USD 17 - 18 per hour.

Competitive Pay
Flexible Scheduling
Career Development / Advancement Opportunities
Paid Time Off
Health Benefits
Travel Industry Discounts

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1mo ago

Front Office Manager

Merete Hotel Management Springfield, OR

Springfield, OR

1mo ago Closed

$45k - $47k/yr Full time Customer Service Front Desk Guest Relations

This position is no longer accepting applications (closed Aug 24, 2026).

Job Description

The Front Office Manager at Merete Hotel Management oversees the day to day operations of the Front Desk with a focus on guest service excellence, safety, and procedure adherence. This onsite role is based in Springfield, Oregon.

Compensation

Salary: USD 45,000 - 47,000 per year.

Responsibilities

Oversee the daily operations of the Front Desk to ensure smooth service and efficiency.
Ensure Front Desk Agents receive comprehensive training in guest service, safety, and front desk procedures.
Manage staff processes including selection, training, supervision, development, scheduling, discipline, and counseling in line with hotel policies.
Comply with predictive scheduling laws and regulations.
Conduct performance appraisals for team members.
Demonstrate leadership that motivates the team to meet or exceed standards.
Enforce the company handbook and applicable employment laws in a fair manner.
Monitor payroll hours and related reporting.
Prepare and review reports such as forecasts, budgets, and action plans; align objectives for sales, costs, profits, guest satisfaction, and associate performance.
Schedule and lead departmental meetings and participate in others as needed.
Maintain a neat and organized work area.
Report unsafe working conditions promptly.
Ensure property operations comply with audit standards.
Maintain regular and punctual attendance as essential functions of the role.
Foster a respectful, positive, and collaborative work environment at all times.

Requirements

Previous customer service experience is required.
Proficiency with computers and keyboard operations.
Cash handling experience is required.
A valid driver’s license with an acceptable driving record may be required.
Successful completion of a criminal background check is required.
Supervisory experience is preferred.

Benefits

Competitive compensation package
Flexible scheduling
Career development and advancement opportunities
Paid time off
Health benefits
Travel industry discounts

Physical Description

Frequently standing at the Front Desk on tile or carpeted surfaces.
Repetitive motions involving bending, twisting, and crouching.
Regularly lifting and carrying items typically around 5 pounds, with occasional loads up to 20 pounds.
Pushing and pulling tasks typically around 5 pounds, with occasional loads up to 20 pounds.

Working Conditions

Work environment includes computers, telephones, fluorescent lighting, and typical office or lobby noise.
Potential exposure to fumes, chemicals, vibrations, humidity, temperature variations, dust, crowds, and noise.
Adherence to company safety standards and procedures is required.

Success Factors

Strong time management, including planning, prioritizing, delegating, and directing tasks.
Clear verbal and written communication with associates, guests, and management.
Demonstrates initiative, integrity, and professional conduct.
Follows policies and procedures while pursuing continuous operational improvements.
Delivers prompt, courteous service to guests to ensure high-quality experiences.
Meets or exceeds productivity standards.
Adheres to all safety procedures.

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1mo ago

Front Office Manager

Merete Hotel Management Springfield, OR

Springfield, OR

1mo ago Closed

$44k - $47k/yr Full time Manager Customer Service Front Desk

This position is no longer accepting applications (closed Aug 24, 2026).

Job Description

The Front Office Manager position for Merete Hotel Management in Springfield, OR offers an annual salary of USD 44,000 - 47,000.

Responsibilities

Recruit, onboard, lead, mentor, schedule, discipline, and advise staff in line with hotel policies.
Comply with applicable predictive scheduling laws and regulations.
Perform regular performance reviews.
Model constructive leadership to motivate staff to meet or surpass standards.
Enforce the company handbook and relevant employment and labor laws impartially.
Track payroll hours and related reports.
Prepare reports and documentation such as forecasts, budgets, and action plans.
Work to achieve targets for sales, costs, profits, guest satisfaction, and staff performance.
Attend departmental meetings.
Schedule and lead departmental meetings.
Maintain a tidy and organized work area.
Immediately report any unsafe conditions.
Ensure property operations meet audit standards.
Maintain regular, reliable attendance and punctuality.
Treat others with respect and maintain a positive, productive attitude that promotes teamwork.

Requirements

Strong time management including planning, prioritizing, delegating, and directing.
Excellent verbal and written communication with team members, guests, and management.
Show initiative, integrity, and professional business judgment.
Adhere to applicable policies and procedures while continuously improving operational standards.
Provide prompt, courteous guest service to deliver superior experiences.
Meet or exceed productivity expectations.
Adhere to all safety procedures.
Prior customer service experience required.
Experience using computers and keyboards.
Prior cash handling experience required.
Supervisory experience preferred.
Possess a valid driver's license with a satisfactory driving record.
Must pass a criminal background check.

Benefits

Competitive Pay
Flexible Scheduling
Career Development / Advancement Opportunities
Paid Time Off
Health Benefits
Travel Industry Discounts

Physical Description

Constantly standing at the Front Desk on tile or carpet.
Constant repetitive motions of stooping (bending at the waist), twisting (knees, waist and neck), and crouching (bending at the knees).
Lifting, carrying average weight frequently 5 lbs. Maximum weight occasionally 20 lbs.
Pushing/pulling average weight frequently 5 lbs. Maximum weight occasionally 20 lbs.

Working Conditions

Exposed to computers, telephones, fluorescent lighting and office/lobby noise.
May involve exposure to fumes, chemicals, vibrations, humidity, cold, heat, dust, crowds and noise.
Must adhere to Company safety standards and procedures.

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1mo ago

Night Auditor

Merete Hotel Management Springfield, OR

Springfield, OR

1mo ago Closed

$17 - $18/hr Full time Accounting Administrative Support Front Desk

This position is no longer accepting applications (closed Aug 17, 2026).

Job Description

Merete Hotel Management offers a stable onsite opportunity in Springfield, OR with a clear path to growth within hospitality finance. The Night Auditor role features competitive pay, flexible scheduling, and a supportive culture that values accuracy, teamwork, and guest care. Enjoy an hourly wage of $17 to $18, plus benefits like paid time off, health coverage, and travel industry discounts designed to support your well being and career development.

Benefits

Competitive hourly pay: $17–$18
Flexible scheduling
Career development and advancement opportunities
Paid time off
Health benefits
Travel industry discounts

Responsibilities

Review and analyze all adjustments to guest accounts
Maintain a thorough understanding of the front office accounting machine
Post charges to the correct guest folio or master account
Post room taxes to folios or master accounts
Ensure all front office and miscellaneous charges and adjustments are posted and balanced
Balance guest charges, generate required reports, and attach supporting documents to the appropriate reports
Answer telephone inquiries
Check guests in and out
Attend mandatory meetings
Report unsafe conditions immediately
Perform other duties as assigned by supervisor, including cross training
Maintain regular and reliable attendance and punctuality
Treat others with respect and foster a positive, productive, and collaborative work environment

Requirements

Minimum two years of experience
Must pass criminal background check
May require a valid Driver License with an acceptable driving record
Experience working with computers and operating keyboards

Technologies

Accounting machine
Computers

Physical Demands

Constant standing at the front desk on tile or carpet
Frequent repetitive motions of stooping, twisting, and crouching
Lifting or carrying average weight of 5 lbs, with occasional up to 20 lbs
Pushing or pulling average weight of 5 lbs, with occasional up to 20 lbs

Working Conditions

Exposure to fumes, chemicals, vibrations, humidity, cold, heat, dust, and noise
Must adhere to hotel safety standards and procedures
Exposure to printer and telephone noises

Success Factors

Balances and accounts for all daily cash and charge transactions
Effective written and verbal communication with the public and team members
Follows policies and procedures while continually striving to improve operations
Delivers prompt, courteous service to guests to create a distinctly superior experience
Effective time management
Meets or exceeds productivity standards
Adheres to safety procedures
Prior cash handling experience and two years of customer service experience preferred
Hotel experience is helpful
May require a valid Driver License with an acceptable driving record
Experience working with computers and operating keyboards
Must pass criminal background check

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1mo ago

PM Houseperson- Holiday Inn Express

Merete Hotel Management Springfield, OR

Springfield, OR

1mo ago Closed

$16 - $17/hr Full time Custodial Services Customer Service Hospitality

This position is no longer accepting applications (closed Aug 17, 2026).

Job Description

Merete Hotel Management is seeking a PM Houseperson for the Holiday Inn Express in Springfield, OR (onsite). In this role you will support Front Desk and Housekeeping with guest services and keep hallways, restrooms, meeting rooms, and other public spaces clean and welcoming. The position offers an hourly wage of USD 16 - 17 and a benefits package that includes competitive pay, flexible scheduling, career development opportunities, paid time off, health benefits, and travel industry discounts.

Responsibilities

Keep hallways and public areas clean and well vacuumed.
Stock linen closets with fresh linen supplies.
Report any maintenance or repair needs promptly.
Notify management of damage, vandalism, or missing hotel property.
Communicate guest requests and issues to your supervisor.
Provide guests with requested items such as baby cribs, rollaway beds, microwaves, or refrigerators.
Retrieve soiled linen from housekeeping carts and manage trash on carts.
Move furniture and assist with mattress rotation as needed.
Set up and dismantle meeting rooms for events and conferences.
Report unsafe conditions immediately.
Perform other duties as assigned by the manager.
Maintain regular and reliable attendance and punctuality.
Treat others with respect and contribute to a positive, productive, and team-oriented work environment.

Requirements

Physically able to perform cleaning duties.
Lifts and carries an average of 30 lbs frequently, with maximum loads up to 50 lbs.
Stands and walks up to about two miles per day across multiple floor surfaces.
Occasional overhead reaching to retrieve items.
Frequently pushes and pulls about 50 lbs, with maximum loads up to 150 lbs.
Repetitive bending, kneeling, stooping, and twisting.
Strong customer service skills are required.
Criminal background check is required.
Adheres to the hotel safety standards and procedures, including use of hearing, eye, and hand protection for equipment operation.

Benefits

Competitive pay
Flexible scheduling
Career development and advancement opportunities
Paid time off
Health benefits
Travel industry discounts

Physical Description

Physically able to perform cleaning duties.
Lifts and carries an average weight of 30 lbs frequently, maximum 50 lbs.
Stands and walks up to two miles per day on cement, tile, asphalt, and carpet.
Overhead reaching to pull items down.
Frequently pushes and pulls about 50 lbs, up to 150 lbs.
Repetitive motions of bending, kneeling, stooping, and twisting.

Working Conditions

Exposure to fumes, chemicals, vibrations, humidity, cold and heat, dust, and noise. Must follow the hotel's safety standards and use required hearing, eye, and hand protection when operating equipment.

Success Factors

Effective time management
Ability to communicate with guests and team members
Flexibility to adjust schedules and cover shifts on short notice
Willingness to work a variety of hours and shifts
Commitment to following policies and procedures while striving to improve operations
Adherence to all safety procedures and meeting productivity standards set by management

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Hotel Jobs in Springfield, OR

Front Desk Agent

Room Attendant

Housekeeping Supervisor

Front Office Manager

Front Office Manager

Night Auditor

PM Houseperson- Holiday Inn Express

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