Houseperson

Merete Hotel Management in Springfield, OR offers a supportive hospitality environment with competitive pay ($16 to $17 per hour), flexible scheduling, and benefits designed to help you stay comfortable and motivated. You can also access paid time off, health benefits, career development and advancement opportunities, and travel industry discounts. This onsite Houseperson role supports both guest experience and daily hotel operations.

What you will do

Assist the Front Desk and Housekeeping team with guest services while keeping public spaces clean, stocked, and ready for arrivals. Core duties include maintaining hallways and restroom areas, supporting meeting room readiness, and helping maintain organization across hotel carts and linen storage.

• Clean and vacuum hallways and other public areas.
• Stock linen closets with clean linen.
• Retrieve soiled linen from housekeeping carts and empty trash on carts.
• Move furniture and assist with rotating mattress as needed.
• Set up and tear down meeting rooms.
• Deliver guests with special items, including baby cribs, rollaway beds, and small appliances like microwaves and refrigerators.
• Report all maintenance and repair needs.
• Report all damage, vandalism, and missing hotel property.
• Communicate with a supervisor regarding guest requests and problems.
• Report all unsafe conditions immediately.
• Complete other duties as assigned by the manager.

What we need from you

This role requires consistent reliability, respectful teamwork, and strong attention to safety, productivity, and service standards.

• Regular and reliable attendance and punctuality are essential.
• Treat others with respect and behave in a positive, productive way that promotes teamwork.
• Physically able to perform cleaning duties and follow safety procedures.
• Lift and carry an average weight of 30 lbs frequently and maximum weight of 50 lbs frequently.
• Stand and walk up to two miles per day on cement, tile, asphalt, and carpet.
• Reach and extend overhead to pull items down.
• Push and pull an average weight of 50 lbs frequently, with a maximum of 150 lbs.
• Perform repetitive motions including bending, kneeling, stooping, and twisting.
• Work around fumes, chemicals, vibrations, humidity, cold, heat, dust, and noise.
• Adhere to the Hotel’s safety standards and procedures, including hearing, eye, and hand protection for equipment operation.
• Effectively manage time.
• Communicate with guests and team members.
• Adjust schedule changes and cover shifts on short notice.
• Work a variety of hours and shifts.
• Follow all policies and procedures while striving to improve standards of operation.
• Meets or exceeds productivity standards set by the manager.
• Excellent customer service skills.
• Pass a criminal background check.

Working conditions and safety

The position involves exposure to fumes, chemicals, vibrations, humidity, cold, heat, dust, and noise. You must follow safety procedures at all times, including using required hearing, eye, and hand protection when operating equipment.

Success factors

• Effectively manage time.
• Communicate with guests and team members.
• Adjust schedule changes and cover shifts on short notice.
• Work a variety of hours and shifts.
• Follow policies and procedures while aiming to improve operational standards.
• Follow safety procedures and meet productivity standards set by the manager.
• Provide excellent customer service.
• Pass a criminal background check.