Santa Fe, NM

Hotel Jobs in Santa Fe, NM

4 jobs found

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Today

Houseperson

Heritage Hotels & Resorts Santa Fe, NM

Santa Fe, NM

Today

$17 - $19/hr Full time Guest Services Hospitality Hotel

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Job Description

The Houseperson role supports the Housekeeping team and Front of House operations by keeping guest rooms and public areas clean, organized, and ready for seamless stays. This position works onsite in Santa Fe, NM and helps maintain a safe and professional property environment.

Key Responsibilities

Work under the direction of the Housekeeping Manager or Housekeeping Supervisor.
Communicate daily with leadership regarding assignments and required timeframes.
Maintain positive, professional interactions with team members and guests.
Follow safety and health regulations, including Personal Protective Equipment protocols.
After checkout, perform room support services such as stripping rooms of bedding, towels, and trash.
Keep corridors, service areas, and public spaces clean, neat, and free of clutter.
Change soiled linens on beds in line with property standards and Green Program guidelines.
Monitor for safety hazards, including broken glass, frayed cords, leaks, damaged locks, and suspicious activity, and report concerns immediately.
Identify and report any loss or damage of linens, furniture, fixtures, or equipment.
Resolve guest concerns professionally and in a timely manner.
Maintain knowledge of cleaning chemicals and explain their purpose when requested by guests.
Complete deep cleaning tasks and special projects as assigned.
Support housekeeping attendants and Front of House teams to ensure smooth daily operations.
Follow all company safety and security policies and procedures.
Maintain a clean, organized work area and professional appearance per uniform and grooming standards.
Protect company assets and maintain confidentiality of proprietary, client, and guest information.
Perform other duties as assigned that align with the functions of this position at the property.

Required Qualifications

Strong attention to detail and commitment to maintaining high cleanliness standards.
Ability to focus on guest needs while remaining calm and courteous.
Excellent verbal communication and multitasking abilities.
Strong organizational skills and reliability.
High school diploma or equivalent preferred.
Ability to work on feet for eight (8) hours or more and frequently lift, push, pull, and carry up to 50 pounds.
Ability and willingness to work flexible hours, including weekends, holidays, and late nights.

Compensation and Benefits

Salary: USD 17 - 19 per hour.

Competitive pay.
Comprehensive benefits including a 25% match for 401k.
Generous employee discounts across Heritage Hotels, restaurants, spa, and retail.
Complimentary meals during scheduled shifts.
Free employee parking.
Growth and development opportunities.
Supportive, people-first culture rooted in New Mexico pride and community.

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8d ago

IT Technician

Eldorado Hotel & Spa Santa Fe, NM

Santa Fe, NM

8d ago

Full time Chromebooks Chromeos Desktop Support

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Job Description

The IT Technician supports everyday technology operations across Heritage Companies for Eldorado Hotel & Spa in Santa Fe, NM (onsite). This position provides hands-on technical support, troubleshooting, and system maintenance for end-user devices, networks, security, and hotel property technologies.

Key Responsibilities

Deliver on-site and remote technical support for hardware, software, networks, and connectivity issues.
Install, mount, configure, and maintain networking devices, security equipment, and other IT hardware across company locations.
Install, route, terminate, and organize Cat6 network cabling to support reliable network connectivity and cable management.
Handle IT service requests in Freshservice ITSM, including ticket tracking, documentation, and technology asset management.
Support employee onboarding and offboarding by managing user accounts and access through Google Workspace.
Install, maintain, and troubleshoot Windows computers, Google Chromebooks, ChromeOS devices, and other workplace technology.
Troubleshoot hotel property systems, including point-of-sale (POS), property management systems (PMS), and guest room technology.
Support cybersecurity initiatives by responding to security alerts, resolving vulnerabilities, and reinforcing technology best practices.
Assist with system upgrades, technology implementations, and other IT projects across Heritage properties.

Required Qualifications

2+ years of IT operations, technical support, help desk, or related technology experience.
Strong working knowledge of Windows, Google Chromebooks, ChromeOS, Google Workspace, and end-user troubleshooting.
Strong problem-solving, communication, and customer service skills.
Understanding of cybersecurity fundamentals, access controls, and data protection practices.
Ability to lift and carry technology equipment up to 50 pounds, with reliable transportation to travel between Heritage properties across New Mexico.
Flexible availability, including evenings, weekends, holidays, and occasional overnight stays based on business needs.
Travel between Heritage properties may be required.

Technology Stack

Freshservice ITSM
Google Workspace
Windows
Google Chromebooks
ChromeOS
Cat6
Point-of-sale (POS)
Property management systems (PMS)

Benefits

Competitive pay and comprehensive benefits, including a 25% match for 401k.
Generous employee discounts across Heritage Hotels, restaurants, spa, and retail.
Complimentary meals during scheduled work shifts.
Free employee parking.
Growth and development opportunities.
Inclusive, people-first culture.

Why This Role Matters

This role helps maintain the secure, reliable technology teams depend on each day by providing technical support, troubleshooting, and ongoing care for both end-user systems and hotel property technologies.

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10d ago

Night Auditor

Hotel St. Francis Santa Fe, NM

Santa Fe, NM

10d ago

$16 - $19/hr Full time Accounting Administrative Support Auditing

Apply Now

Job Description

Hotel St. Francis offers a supportive, people-first culture rooted in New Mexico pride and community. Enjoy competitive pay of $16 to $19 per hour, comprehensive benefits including a 25% match for 401k, generous employee discounts across Heritage Hotels plus restaurants, spa, and retail, and free employee parking. You will also have growth and development opportunities while working with a team that values professionalism, safety, and great guest experiences.

Responsibilities

Reporting to the Guest Experience Manager, you will oversee overnight operations as the accountable managerial presence after dark, staying visible and accessible to guests and staff while following job assignments and workflow requirements set by property leadership.

Maintain a positive, professional approach with employees, coworkers, and guests.
Monitor and safeguard property financials daily, ensuring accurate closeout for all outlets.
Coordinate with on-property leadership and the Accounting Department to record expenses and revenues properly in the general ledger.
Close daily business for all outlets and post accurate daily totals.
Balance room charges with company systems and Property Management Systems.
Balance daily credit card transactions and transmit settlements through the Property Management System.
Identify discrepancies, notify appropriate outlets, and document all variances.
Perform daily system backups and initiate system maintenance when necessary.
Ensure proper distribution and secure filing of all daily financial and operational reports.
Ensure compliance with all legal, safety, operational, labor, and Heritage standards.
Act as Manager on Duty as required and support special projects assigned by the GEM/AGM/GM.
Protect company assets and maintain confidentiality of proprietary, client, and guest information.
Maintain a clean, organized work area and a professional appearance in compliance with uniform and grooming standards.
Perform other related duties as assigned.

Requirements

High school diploma or equivalent required.
Strong knowledge of hotel software and property management systems; experience with hotel software, Property Management Systems, general ledger, and the Property Management System.
Excellent verbal and written communication skills.
Proven leadership and decision-making ability in a hotel environment.
Strong analytical and problem-solving skills, with the ability to multitask and remain focused during independent overnight operations.
High attention to detail and organizational discipline.
Ability to deliver calm, professional customer service late at night or during high-pressure situations, including resolving guest concerns with minimal supervision.
Ability to maintain a safe and secure environment by monitoring property access, following emergency procedures, and responding appropriately to incidents overnight.
Ability to perform light housekeeping and facility support tasks, including restocking supplies, maintaining lobby cleanliness, and preparing common areas for the next day’s operations.
Availability to work overnight shifts, weekends, and holidays.
Hospitality experience preferred.

Location: Santa Fe, NM (onsite)

Compensation: USD 16 to 19 per hourly

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1mo ago

Houseperson

Heritage Hotels & Resorts Santa Fe, NM

Santa Fe, NM

1mo ago Closed

$17 - $19/hr Full time Customer Service Guest Services Hospitality

This position is no longer accepting applications (closed Sep 5, 2026).

Job Description

Heritage Hotels & Resorts offers a supportive, people-first culture rooted in New Mexico pride and community, with competitive pay and comprehensive benefits. This onsite role in Santa Fe, NM helps keep guest stays smooth and comfortable through dependable room support and well-kept public spaces. The pay range is USD 17–19 per hour, plus great perks including a 25% match for 401(k), generous employee discounts across Heritage properties, complimentary meals during scheduled shifts, and free employee parking.

What you’ll do

You will work under the direction of the Housekeeping Manager or Housekeeping Supervisor, staying connected daily to confirm assignments and required timeframes. Your work supports both the Housekeeping team and Front of House operations, with a focus on professional, positive interactions with both team members and guests.

Provide room support services after checkout, including stripping rooms of bedding, towels, and trash.
Maintain corridors, service areas, and public spaces in a clean, neat, and clutter-free condition.
Change soiled linens on beds according to property standards and Green Program guidelines.
Stay alert to safety hazards such as broken glass, frayed cords, leaks, damaged locks, and suspicious activity, and report concerns immediately.
Identify and report any loss or damage of linens, furniture, fixtures, or equipment.
Resolve guest concerns professionally and in a timely manner.
Use and follow safety and health requirements, including Personal Protective Equipment (PPE) protocols.
Maintain knowledge of cleaning chemicals and explain their purpose when requested by guests.
Complete deep cleaning tasks and special projects as assigned, and help support housekeeping attendants and Front of House teams to keep daily operations running smoothly.
Protect company assets and maintain confidentiality of proprietary, client, and guest information.
Maintain a clean, organized work area and professional appearance in line with uniform and grooming standards.
Handle other duties as assigned that align with the functions of this position.

What you bring

Strong attention to detail and a commitment to high cleanliness standards.
Ability to focus on guest needs while staying calm and courteous.
Excellent verbal communication and multitasking abilities.
Strong organizational skills and reliability.
High school diploma or equivalent (preferred).
Ability to work on feet for eight (8) hours or more and frequently lift, push, pull, and carry up to 50 pounds.
Willingness to work flexible hours, including weekends, holidays, and late nights.

Benefits at a glance

Competitive pay and comprehensive benefits, including a 25% match for 401(k)
Generous employee discounts across Heritage Hotels, restaurants, spa, and retail
Complimentary meals during scheduled shifts
Free employee parking
Growth and development opportunities
Supportive, people-first culture rooted in New Mexico pride and community

View full job page →

Hotel Jobs in Santa Fe, NM

Houseperson

IT Technician

Night Auditor

Houseperson

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