Assistant General Manager Hotel Jobs

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Assistant General Manager

Giri Hotel Management Colchester, VT

Colchester, VT

Today

$70k - $80k/yr Full time Manager Assistant General Manager Customer Service

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Job Description

As Assistant General Manager, you will support the General Manager with daily hotel operations, guest experience, and team oversight at Residence Inn Burlington when the General Manager is unavailable.

Responsibilities

Assist with day-to-day hotel operations while maintaining all guest service standards
Support oversight of Front Desk, Reservations, Housekeeping, and other relevant departments
Interact with guests daily and address concerns as they arise
Work with the General Manager and department heads to review and adjust performance throughout the year to stay profitable
Coordinate with the General Manager on property activities to ensure compliance with hotel and company policies and/or procedures
Coordinate with corporate departments to complete required procedures, including accounting and accounts payable
Support hotel HR functions, including HR administration, turnover control, staff motivation, and employee development and retention
Ensure local, state, and federal rules and regulations, along with company policies and practices, are followed
Ensure each guest experience exceeds expectations
Build and maintain working knowledge of restaurant operations

Requirements

2+ years of experience in the hospitality field
Prior managerial experience overseeing a team, preferably in hospitality
Ability to communicate accurately and effectively in verbal and written form with guests, management, and associates; respond accurately and timely
Ability to understand and deliver excellent customer service
Maintain a friendly, cheerful, and courteous demeanor at all times
Responsible; able to work independently
Ability to learn applicable systems: PMS, OTAs, POS, Microsoft Outlook and Microsoft Suite, and more
Ability to stand for long periods of time
Ability to lift/push up to 50 lbs
Must be able to work onsite at the hotel location
Ability to cover shifts as needed for associates
Schedule: Full Time, 40+ hours/week; Morning (AM), Afternoon (PM), Evening, Overnight; must be flexible; weekends and holidays
Proficiency in the English language

Technologies

PMS
OTAs
POS
Microsoft Outlook
Microsoft Suite
DailyPay

Benefits

Earned paid time off
Employer-contribution medical/dental/vision insurance
Optional life insurance
Short term and long term disability
Optional 401k with employer match
Employee discounts at participating hotels
Option to sign up for on-demand pay with DailyPay
Refer a friend program with extra paid earnings when they join the team
Bonuses for name recognition and guest score
Opportunities to grow, with one of the fastest-growing hotel companies

Preferred Skills / Qualities

Strong attention to detail
Second language is a plus, preferably Spanish or French

Job Details

Title: Assistant General Manager
Location: Colchester, VT (onsite)
Compensation: USD 70,000 - 80,000 per year
Work Type: Full Time

How to Apply

Apply HERE. Applications submitted through any other channel will not be considered.

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