The Front Office Manager position for Merete Hotel Management in Springfield, OR offers an annual salary of USD 44,000 - 47,000.

Recruit, onboard, lead, mentor, schedule, discipline, and advise staff in line with hotel policies.
Comply with applicable predictive scheduling laws and regulations.
Perform regular performance reviews.
Model constructive leadership to motivate staff to meet or surpass standards.
Enforce the company handbook and relevant employment and labor laws impartially.
Track payroll hours and related reports.
Prepare reports and documentation such as forecasts, budgets, and action plans.
Work to achieve targets for sales, costs, profits, guest satisfaction, and staff performance.
Attend departmental meetings.
Schedule and lead departmental meetings.
Maintain a tidy and organized work area.
Immediately report any unsafe conditions.
Ensure property operations meet audit standards.
Maintain regular, reliable attendance and punctuality.
Treat others with respect and maintain a positive, productive attitude that promotes teamwork.

Strong time management including planning, prioritizing, delegating, and directing.
Excellent verbal and written communication with team members, guests, and management.
Show initiative, integrity, and professional business judgment.
Adhere to applicable policies and procedures while continuously improving operational standards.
Provide prompt, courteous guest service to deliver superior experiences.
Meet or exceed productivity expectations.
Adhere to all safety procedures.
Prior customer service experience required.
Experience using computers and keyboards.
Prior cash handling experience required.
Supervisory experience preferred.
Possess a valid driver's license with a satisfactory driving record.
Must pass a criminal background check.

Constantly standing at the Front Desk on tile or carpet.
Constant repetitive motions of stooping (bending at the waist), twisting (knees, waist and neck), and crouching (bending at the knees).
Lifting, carrying average weight frequently 5 lbs. Maximum weight occasionally 20 lbs.
Pushing/pulling average weight frequently 5 lbs. Maximum weight occasionally 20 lbs.

Exposed to computers, telephones, fluorescent lighting and office/lobby noise.
May involve exposure to fumes, chemicals, vibrations, humidity, cold, heat, dust, crowds and noise.
Must adhere to Company safety standards and procedures.

Front Office Manager

Job Description