Anchorage, AK

Hotel Jobs in Anchorage, AK

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Today

Front Office Supervisor

Sheraton Anchorage Hotel Anchorage, AK

Anchorage, AK

Today

$18 - $19/hr Full time Customer Service Front Desk Front Desk Operations

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Job Description

At Sheraton Anchorage Hotel, the Front Office Supervisor plays a key role in keeping daily operations running smoothly at the front desk. This onsite position supports guest service from check-in to check-out while coordinating staffing, systems, and communication across hotel departments.

Working in Anchorage, AK, you will help maintain appropriate coverage for front office teams and ensure the front office operates efficiently during both standard and busy periods.

What You’ll Do

Maintain proper staffing levels for front office associates, including interviewing, hiring, supervising, training, and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff, and PBX operators.
Keep a complete understanding of front office staff roles and duties, with the ability to step in and perform tasks as needed at any time.
Operate and manage the MICROS system accurately, including daily transactions and less frequent transactions.
Review and check AM and PM discrepancy reports for accuracy.
Coordinate with Housekeeping and Engineering regarding guest rooms, requests, and maintenance needs, and efficiently route guest requests to the appropriate departments.
Greet guests and communicate cordially, including promptly and professionally checking guests in and out, answering questions, and assisting with guest needs.

Requirements

Ability to work calmly with high-demand situations and/or upset guests.
High work ethic and self-initiative.
May be required to work varying schedules, including nights, weekends, and holidays.
Enjoy working as part of a team that supports great guest experiences.
Hotel experience: 1 year preferred.

Technology

MICROS

Job Details

Job type: Full-time
Work location: In person
Pay: $18.00 - $19.00 per hour
Experience: 1+ years

Benefits

401(k) and 401(k) matching
Dental insurance
Health insurance
Vision insurance
Employee discount
Flexible schedule
Flexible spending account
Paid time off
Professional development assistance
Referral program
Retirement plan

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1mo ago

Maintenance Technician

The Wildbirch Hotel Anchorage, AK

Anchorage, AK

1mo ago Closed

$22 - $28/hr Full time Appliance Maintenance Facilities Management HVAC

This position is no longer accepting applications (closed Sep 14, 2026).

Job Description

The Wildbirch Hotel in Anchorage, AK is seeking a skilled, hands-on Maintenance Technician to help keep the property operating smoothly for both guests and staff. This onsite role combines independent troubleshooting with hands-on preventive maintenance across key building systems and equipment.

What you’ll get

Health benefits: dental, health, vision, and life insurance
Time away: paid time off
Growth: opportunities for advancement and professional development assistance
Referral program to reward recommendations

Responsibilities

Carry out routine inspections and preventive maintenance for HVAC, refrigeration, kitchen appliances, and mechanical systems
Diagnose and repair equipment throughout the property using schematics and technical manuals to identify root causes
Install new appliances, HVAC units, refrigeration systems, and mechanical components according to manufacturer specifications and safety standards
Troubleshoot complex mechanical issues efficiently, guided by diagnostics and technical drawings
Safely operate company vehicles for on-site repairs, deliveries, and errands as needed
Maintain clear, accurate maintenance logs, service records, and incident reports
Collaborate with the team on maintenance projects and process improvements that support smooth hotel operations

Requirements

Proven experience as a Service or Maintenance Technician, with strong knowledge in appliance repair, HVAC/R, refrigeration, or mechanical systems
Comfort reading schematics, technical manuals, and electrical diagrams
Hands-on HVAC/AC repair experience plus appliance installation or maintenance know-how
Familiarity with MRO (maintenance, repair, and operations) practices
Strong mechanical troubleshooting skills with a methodical approach to problem-solving
Solid communication skills and comfort working with team members and, when needed, guests
A valid driver’s license and a safe track record operating company vehicles
A collaborative, lead-by-example mindset

About the role

As the Maintenance Technician, you will be the go-to on shift to help ensure equipment is working properly. Your work supports a seamless guest experience and gives the team the tools they need to deliver day-to-day service at a high standard.

Compensation: USD 22–28 per hour.

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2mo ago

Food and Beverage Manager

The Wildbirch Hotel Anchorage, AK

Anchorage, AK

2mo ago Closed

$65k - $70k/yr Full time Manager Food and Beverage Food Safety

This position is no longer accepting applications (closed Aug 14, 2026).

Job Description

The Wildbirch Hotel, located onsite in Anchorage, AK, seeks a Food and Beverage Manager to lead our guest-focused hospitality operations. This role offers a competitive salary of $65,000 - $70,000 per year and a robust benefits package, including health, dental, and vision insurance, paid time off, paid training, and an employee discount. We support a collaborative culture that emphasizes teamwork, accountability, and ongoing development in a fast-paced hotel setting.

Overview

Energetic and dynamic leadership is required to oversee daily restaurant activities, manage staff, uphold food quality and safety standards, and drive guest service across our hotel food service operations.

Responsibilities

Lead and supervise food and beverage operations, ensuring smooth shift management and high-quality service delivery.
Oversee food preparation, cooking, and presentation to maintain consistency and excellence in every dish served.
Manage inventory control, including ordering, stock rotation, and minimizing waste to optimize profitability.
Utilize POS systems such as Aloha POS and Micros POS for order processing, cash handling, and sales reconciliation.
Train, develop, and motivate staff members to uphold food safety standards, customer service excellence, and operational procedures.
Conduct staff interviews, performance evaluations, and ongoing training sessions to foster a skilled and engaged team.
Monitor compliance with health regulations, food safety protocols, and sanitation standards across all food service areas.
Analyze profit and loss statements to identify opportunities for revenue growth and cost reduction strategies.
Coordinate catering events, banquets, or special functions, ensuring seamless execution from setup to service.
Foster a positive work environment that encourages teamwork, accountability, and continuous improvement.

Requirements

2-5 years of experience managing food service operations within casual dining or fine dining environments; restaurant management experience required.
Strong knowledge of food preparation techniques, culinary processes, and kitchen management practices.
Familiarity with POS systems such as Infrasys / Shiigii POS; experience with cash handling is essential.
Demonstrated leadership skills in supervising teams, managing shifts, and conducting staff training and development programs.
Excellent communication skills with the ability to manage managerial responsibilities effectively.
Knowledge of food safety management practices and compliance with health regulations.
Ability to perform basic math calculations related to budgeting, inventory control, and sales analysis.
Experience with managing hospitality teams in high-volume settings such as quick service or fast-food restaurants is highly desirable.
Strong organizational skills with the ability to multitask efficiently in a fast-paced environment.
Previous experience in catering or banquet settings is a plus; hotel or hospitality industry background is advantageous.

Technologies

Aloha POS
Micros POS
Infrasys POS
Shiigii POS

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Hotel Jobs in Anchorage, AK

Front Office Supervisor

Maintenance Technician

Food and Beverage Manager

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