Room Attendant

As a Room Attendant for Merete Hotel Management in Springfield, OR, you will complete assigned housekeeping tasks to keep guest rooms clean, organized, and ready for occupancy. The role focuses on maintaining room and bathroom standards, meeting brand cleaning time expectations, and escalating issues to supervisors as needed.

Key Responsibilities

• Make beds, replenish linens and supplies, and clean guest rooms, bathrooms, and halls, including vacuuming.
• Unload and load the housekeeping cart with supplies.
• Replace cleaning supplies as needed.
• Report problems and maintenance repairs required.
• Communicate with your supervisor regarding room status, work progress, and any guest requests or concerns.
• Record and turn in lost and found items.
• Maintain the housekeeping cart in a clean, neat, and stocked condition.
• Report any unsafe conditions immediately.
• Complete other assigned duties, including cross-training.
• Work within recognized time frames appropriate to the task and meet expected cleaning times for rooms according to brand standards.
• Maintain regular and reliable attendance and punctuality.
• Treat others with respect and maintain a positive, productive, teamwork-oriented work style.

Requirements

• Lift and carry average weight of 20 lbs frequently; maximum weight 50 lbs frequently.
• Stand and walk up to two miles per day on cement, tile, asphalt, and carpet.
• Reach and extend overhead to pull items down.
• Push and pull average weight 50 lbs frequently; maximum weight 150 lbs.
• Perform repetitive motions including bending, kneeling, stooping, and twisting.
• Work with and be exposed to fumes, chemicals, vibrations, humidity, cold, heat, dust, and noise.
• Adhere to hotel safety standards and procedures, including use of hearing, eye, and hand protection for equipment operation.
• Effectively manage time by tracking time spent per room, planning, and prioritizing.
• Communicate effectively with guests, management, and team members.
• Work under time constraints in a fast-paced environment.
• Follow all applicable policies and procedures while striving to improve operational standards.
• Follow all safety procedures and meet or exceed productivity standards.
• Prior housekeeping experience is helpful.
• Must pass a criminal background check.

Physical Description

• Lift and carry average weight of 20 lbs frequently; maximum weight 50 lbs frequently.
• Standing and walking up to two miles per day on cement, tile, asphalt, and carpet.
• Reaching and overhead extension to pull items down.
• Push and pull average weight 50 lbs frequently; maximum weight 150 lbs.
• Repetitive motions including bending, kneeling, stooping, and twisting.

Working Conditions

• Exposure to fumes, chemicals, vibrations, humidity, cold, heat, dust, and noise.
• Compliance with hotel safety standards and procedures, including hearing, eye, and hand protection for equipment operation.

Success Factors

• Efficient time management, including time spent per room, planning, and prioritizing.
• Clear communication with guests, management, and team members.
• Ability to work under time constraints in a fast-paced environment while meeting recognized time frames and room cleaning expectations.
• Consistent adherence to policies, procedures, and safety practices while supporting continuous standards improvement.
• Achievement of productivity expectations.

Compensation and Location

Salary: USD 16 per hour.
Location: Springfield, OR (onsite).

Benefits

• Competitive Pay
• Flexible Scheduling
• Career Development / Advancement Opportunities
• Paid Time Off
• Health Benefits
• Travel Industry Discounts

Summary

Perform a combination of cleaning duties to maintain hotel rooms in a clean and orderly condition, including making beds, replenishing linens and supplies, cleaning rooms and bathrooms, and reporting issues while meeting expected cleaning times.