Hotel Jobs in Folsom, CA

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Night Audit/Front Desk Agent

AC Hotel Folsom Folsom, CA

Folsom, CA

Today

$17+/hr Full time Accounting Administrative Support Auditing

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Job Description

The Night Audit/Front Desk Agent provides accurate nightly audit processing and dependable front desk guest service at AC Hotel Folsom in Folsom, CA. This role supports end-of-day reporting, cash and charge handling, guest requests, and daily operational tasks to keep service consistent.

Key Responsibilities

Maintain accurate accounts of cash, checks, and charge transactions.
Calculate daily deposits, daily adjustments, and other day transactions, ensuring report accuracy.
Manage daily paperwork and complete required report summaries and audit procedures for the day.
Balance entries and record financial transactions, including recording transactions to the pertinent month-end report.
Complete and maintain key documentation including occupancy report, guest list, cash drawer summary, balance sheet, account summary, history file, and housekeeping report.
Verify room charges and rates for accuracy and ensure the register equals the starting drawer.
Monitor room availability, block rooms, and handle special requests.
Offer and properly record requests for wake-up calls.
Use a thorough knowledge of emergency procedures and follow the required steps.
Maintain cleanliness by sorting, washing, and folding linen, and keeping the front desk, back office, lobby, and public areas clean at all times.
Prepare breakfast/coffee and replenish as needed, including keeping coffee, tea, and water filled at all times in the breakfast area.
Perform all duties as a Guest Service Agent, including interacting with guests for stay feedback and supporting hotel service scores.
Support the team in maintaining high guest service scores.
Perform other duties as requested by the Supervisor or Manager.

Requirements

Strong mathematics background.
Strong communication skills.
Well organized.
Hotel experience and front desk experience are preferred: 1 year each.

Compensation and Job Details

Pay: From $17.00 per hour
Location: In person, Folsom, CA
Job Types: Part-time, Full-time
Minimum Experience: 1 year

Benefits

401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Physical Requirements

40-60 pounds for push/pull and lifting

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