Palm Desert, CA

Hotel Jobs in Palm Desert, CA

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Front Desk Agent

Hotel Paseo Palm Desert, CA

Palm Desert, CA

Today

$18 - $18/hr Full time Administrative Support Customer Service Front Desk

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Job Description

Join the front desk team at The Lofton Hotel in Palm Desert, CA to support smooth guest arrivals, stays, and departures.

Responsibilities

Provide exceptional guest experiences from check-in to checkout
Handle reservations, guest inquiries, and complaints using hotel systems
Maintain professionalism under pressure and resolve guest concerns effectively
Build strong guest relationships using personalized service and local knowledge
Communicate clearly and professionally in person and on the phone
Accurately complete financial transactions while maintaining cash handling responsibilities
Multitask and prioritize work in a fast-paced environment
Support hotel operations by completing administrative duties as needed

Requirements

High school diploma or equivalent required
Prior customer service experience required, preferably in hospitality
Ability to work independently with good judgment, problem solving, and decision-making skills
Strong ability to read, listen, and communicate in English verbally and in writing
Excellent customer service and communication skills required
Capable of accessing and entering information using a moderately complex computer system
Must have hearing and visual ability to observe and detect signs of emergencies
Must be able to work a varied schedule including days, evenings, weekends, and holidays, and handle work under pressure

Benefits

Free, well-balanced meal every shift
Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
Discounted parking
“Two for one” movie theater coupons at Marcus Theatres
Career growth and ability to transfer from one property to another
Early wage access
Paid time off
Flexible scheduling
And more

Pay

$18.00/hour
Pay estimate: $18.45/hour

Location: Palm Desert, CA (onsite)

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1mo ago

Public Area Attendant

Hotel Paseo Palm Desert, CA

Palm Desert, CA

1mo ago Closed

$19+/hr Full time Custodial Services Customer Service Guest Services

This position is no longer accepting applications (closed Sep 11, 2026).

Job Description

Hotel Paseo, Autograph Collection is seeking a Public Area Attendant to help maintain a clean, welcoming environment across the lobby and other shared spaces in Palm Desert, CA. This role focuses on responsive service, careful upkeep of public and back-of-house areas, and support of the housekeeping team.

Key Responsibilities

Deliver strong guest and associate rapport by responding promptly, effectively, and courteously to requests.
Identify and report floor and carpet care needs, along with repairs, to the Housekeeping manager or supervisor.
Maintain assigned public areas and back-of-house spaces to the required standards.
Keep all equipment in a safe and clean condition.
Assist other Housekeeping associates with assigned work efforts.
Vacuum, dust, and collect trash in all designated areas.
Clean and re-supply bathrooms, entrance glass, offices, the pool area, fitness area, and restaurants as needed.

Requirements

Previous experience in cleaning, maintenance, housekeeping, or janitorial work is helpful.
Strong attention to detail and the ability to represent the hotel in a courteous, well-groomed manner.
Ability to stand, walk, kneel, bend, lift, grasp, stretch, and push a cart regularly.
Ability to use cleaning equipment and chemicals.
Availability for a varied schedule, including days, evenings, weekends, and holidays, with the ability to work under pressure.
Physical stamina for repetitive manual tasks.
Ability to lift, push, pull, and/or carry up to 50 lbs.

Compensation

USD 19 per hour (salary listed)
Starting at $19.75/Hour (wage estimate)

Benefits

Room discounts at Marcus Hotels & Resorts and Marriott worldwide locations
Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
Paid time off
Medical, dental, and vision insurance offered after 1 month of employment
Company-paid life insurance
Employee assistance program offered for full time associates
401k with employer match
Opportunities to grow your career and transfer between properties
Early wage access
Free parking

Location

Palm Desert, CA (onsite)

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Hotel Jobs in Palm Desert, CA

Front Desk Agent

Public Area Attendant

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