Microsoft Outlook Hotel Jobs

1 job found

2d ago

Hotel Front Desk Agent

Pyramid Hotel Group Westlake, TX

Westlake, TX

2d ago

$18 - $18/hr Full time Administrative Support Customer Service Front Desk

Apply Now

Job Description

This onsite Front Desk Agent role at Deloitte University Hotel & Conference Center in Westlake, Texas, supports guest registration, settlement, and information delivery as part of Pyramid Hotel Group's hospitality operations.

Basic Function

The Front Desk Agent delivers courteous and efficient registration, handles guest settlements, and provides information to guests, colleagues, and visitors.

Essential Functions

Check guests in, ensuring proper credit is recorded, noting and fulfilling special requests, and establishing accurate information.
Check guests out to ensure a satisfactory departure experience.
Maintain knowledge of the hotel's services to answer guest questions effectively.
Assist with answering phones and handling guest luggage as needed.

Responsibilities

Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
Check guests out ensuring satisfactory stay at the hotel.
Be knowledgeable of all the services provided by the hotel to answer guest questions.
Assist with answering phones and distributing guest luggage.

Qualifications

Previous guest or customer service experience preferred.
Good computer skills; knowledge of Microsoft Outlook preferred.
Valid Texas Driver’s License with a good driving record preferred.

Technologies

Microsoft Outlook

Compensation

Pay rate: USD 18.00 per hour.

Benefits & Perks

Employee-focused culture with numerous associate events
Closed many weekends and most holidays with 10 days of holiday pay
Up to 14 vacation and sick days per year
Weekly pay
Leadership and career development programs with opportunities to grow and transfer to new roles
Free lunch in the remodeled Associate Cafeteria
Eligibility for medical insurance and additional benefits within 30 days of employment
Employer matching 401(k)
Tuition reimbursement
Free on-site parking
Free uniforms and on-site cleaning
Benchmark Hospitality hotel discounts

What You Will Have an Opportunity To Do

The role centers on delivering friendly, efficient check-in and check-out, guest settlements, and information to guests, fellow employees, and visitors.

View full job page →

Get Microsoft Outlook Hotel Jobs alerts

New Microsoft Outlook Hotel Jobs, daily.