The Director of Sales and Marketing leads Hotel Indigo Omaha Downtown’s sales strategy and revenue growth in Omaha. The role oversees efforts that span guest rooms, group business, meetings, events, and food & beverage, working closely with Revenue Management, Food & Beverage, and hotel operations to support overall performance.
Key Responsibilities
- Develop and implement the hotel’s annual sales and marketing strategy.
- Drive revenue across corporate, group, meetings, events, government, association, SMERF, leisure, and local negotiated segments.
- Generate new business through proactive outside sales activities including calls, prospecting, networking, referrals, trade shows, and community involvement.
- Grow meeting, event, catering, and banquet business to maximize revenue from the hotel’s meeting and event space.
- Partner with Food & Beverage and Operations to support a smooth transition from the sales process through event execution.
- Build strategic relationships with local corporations, businesses, universities, organizations, wedding and event planners, tourism partners, and community groups.
- Maintain an active sales pipeline and prospect database with measurable sales activity and follow-up.
- Achieve monthly, quarterly, and annual room, group, and catering revenue goals.
- Collaborate with Revenue Management and hotel leadership to evaluate demand, pricing, need dates, group opportunities, and market strategy.
- Monitor competitive hotels, market trends, and demand generators to identify new revenue opportunities.
- Conduct hotel tours, client presentations, site inspections, and pre-event meetings.
- Prepare and negotiate proposals, contracts, group agreements, negotiated rates, and event opportunities.
- Maintain relationships with existing key accounts while identifying opportunities to increase account production.
- Represent Hotel Indigo Omaha and GLMG Hotels at industry events, chamber meetings, networking functions, community events, and tourism organizations.
- Serve as an active member of the hotel’s leadership team and coordinate across departments to support hotel revenue and profitability goals.
Required Qualifications
- Bachelor’s Degree in Hospitality Management, Business, Marketing, Communications, or a related field (preferred).
- Minimum 3 years of experience (3–5 years preferred).
- Hotel sales experience is preferred, including prior Director of Sales, Senior Sales Manager, or hospitality sales leadership experience.
- Full-service hotel, group, meeting, catering, or event sales experience strongly preferred.
- IHG experience is a plus.
- Strong understanding of hotel sales, group business, meeting and event sales, and revenue strategy.
- Demonstrated ability to prospect and develop new business rather than relying only on inbound leads.
- Strong relationship-building, negotiation, presentation, and closing skills.
- Excellent written and verbal communication skills.
- Experience with CRM and hotel sales systems such as Delphi, iVvy, SalesPro, CI/TY, or similar platforms (preferred).
- Ability and willingness to attend networking and community events, including occasional evenings based on business needs.
Technologies
- Delphi
- iVvy
- SalesPro
- CI/TY
Compensation and Location
Salary: USD 75,000 - 90,000 per year.
Pay: $75,000.00 - $90,000.00 per year.
Work Location: In person.
Location: Omaha, NE (onsite).
Benefits
- Competitive Salary
- Performance Bonus Opportunity
- Medical, Dental, Vision, Critical Illness, Accident & Life Insurance
- IRA Retirement Plan
- Paid Time Off (PTO)
- Paid Holidays
- Hotel Discounts
- Leadership Development Programs
- Career Growth Opportunities
- Employee Recognition Programs
- Supportive, Team-Oriented Culture
- Work for a USA TODAY Top Workplace Award Winner (2024, 2025 & 2026)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
About GLMG Hotels
At GLMG Hotels, the company believes Every Guest Matters and Every Team Member Matters. Their Anchors for Success guide how they invest in people, celebrate achievement, and create opportunities for professional and career growth while delivering exceptional results for guests, owners, and communities.
