About the Property
Memphis RiverLine Hotel (formerly Sheraton Memphis) is a well-established hotel in the heart of downtown Memphis, Tennessee. The hotel offers a variety of employment opportunities, including guest services and food and beverage, with a dynamic, fast-paced environment focused on teamwork, professionalism, and outstanding guest experiences.
Role Overview
The Housekeeping Manager will oversee housekeeping operations and help ensure that guestrooms and public areas meet established cleanliness standards. The role also supports team development and coordinates room status and guest service follow-up.
Key Responsibilities
- Communicate with housekeeping staff regarding rooms to be cleaned and any special requests
- Inspect guestrooms and public areas to ensure cleanliness standards are met
- Report all unsafe conditions
- Report room status to the Front Desk
- Follow up on guest complaints and requests related to services
- Inspect guestrooms for maintenance or repair needs
- Assist with training, coaching, and development of team members
- Prepare and inspect VIP rooms
- Attend all mandatory meetings
Qualifications
- Ability to communicate effectively with the public and other employees
- Six months of prior housekeeping management experience
- Read, write, and speak English fluently
- Ability to communicate in Spanish is helpful
- Experience with scheduling needs
- Experience in efficient and timely cleaning of rooms
- No employee will pose a direct threat to the health and safety of self or others
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining, and entertainment venues across the US. As a trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson provides an entrepreneurial management style with the personal service of a small company, supported by the breadth and depth of a larger organization.
Davidson offers a rich benefits program designed to support the lives and well-being of team members and their families, including:
- Multiple Tiers of Medical Coverage
- Dental and Vision Coverage
- 24/7 Teledoc service
- Free Maintenance Medications
- Pet Insurance
- Hotel Discounts
- Tuition Reimbursement
- Paid Time Off (vacation, sick, bereavement, and Holidays)
- 401K Match
Equal Employment Opportunity and Workplace Policies
- EOE AA (Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation)
- Davidson Hospitality is a drug-free workplace. Pre-employment drug test and background check required.
- Davidson participates in E-Verify.
Location
Memphis, TN 38103
